Enrollment Registrar

charterschoolsusa; North Carolina; On-site; USD 32,000 - 42,000; Full time

Job summary

Charter Schools USA is seeking an Enrollment Registrar to coordinate student registration from application through state systems. You will be customer-focused, supporting parents and students while ensuring data accuracy.

You will manage registrations, transcripts, and lunch applications, and help drive enrollment yields. Proficiency with PowerSchool and MS Office is essential, with a focus on timely, compliant data handling in a 12-month school environment.

Qualifications

• 2-year college degree or higher (preferred) or sufficient experience.
• Minimum of 2 years relevant experience.
• Previous School Enrollment Manager, Registrar or equivalent experience highly desired.
• Excellent customer service skills.
• Excellent organization, time management, and follow up skills.

Responsibilities

• Manage registration, recommitment, and withdrawal processes for all students.
• Evaluate transcripts of incoming students and ensure completeness.
• Process Free and Reduced Lunch applications into the state and CSUSA databases.
• Enter students' recommitments into the CSUSA database.
• Lead tours and assist with information sessions and enrollment efforts.
• Maintain and ensure accuracy of PowerSchool and ACE databases.

Skills

Customer service

Organization

Communication

Multitasking

Attention to detail

Collaboration

Education

2-year college degree or higher

Tools

PowerSchool

ACE

Microsoft Office

Job description

Who We Are

Charter Schools USA (CSUSA) is one of the largest and highest performing education management companies in the United States, proudly serving over 82,000 students in over 150 schools in four states. Founded by Jonathan Hage in 1997, CSUSA's mission is a Relentless Commitment to Student Greatness in School and in Life™. CSUSA provides an academically rigorous education to students equipping them with real world readiness, prepared for college or career after graduation. With an unwavering dedication to the success of students from every background, CSUSA is closing the gaps in achievement and opportunity, keeping our promise of Strong Minds, Good Hearts™.

Job Purpose

To join a team of people with the mission: Relentless Commitment to Student Greatness in School and in Life ™. If you love inspiring and motivating young learners and want to put students first in education, CSUSA is the right place for you. We deliver on our promise of Strong Minds, Good Hearts™ through an education model that gives every student the opportunity for success. As an Enrollment Registrar, you will be responsible for coordinating and performing student registration from application phase through the state student information system. Must be customer focused both internally with peers and externally with parents and students.

How You Will Impact Education

• Manage and administers registration, recommitment, and withdrawal process and associated reporting for all students.


• Evaluate transcripts of incoming students and takes appropriate action to ensure completeness.


• Process Free and Reduced Lunch applications into the state and company's database.


• Enter students' recommitments into the company's database.


• Lead tours of the school to prospective families and assist with information sessions and other school driven enrollment efforts.


• Improve yields at inquiry, application, and enrollment stages.


• Improve retention rates for existing students.


• Increase applicant pool, and oversight on student waitlist for entire school.


• Maintain the state/district student database system with proper coding/master scheduling to effectively monitor and update information for the funding count cycles that create school budgets.


• Ensure all coding and student identification is entered to maximize funding.


• Consult with appropriate CSUSA personnel to assist in student schedules and procedures.


• Prepare and transmit requests for student transcripts and other official documents related to students to facilitate registration.


• Maintain and issue official student transcripts.


• Maintain records of grades and absences for each student's file.


• Process and track student withdrawals.


• Maintain and ensure accuracy of all relevant databases (PowerSchool, ACE, etc.)


• Ensure all data for students is up to date and accurate in student cumulative files, PowerSchool, and in any other relevant state/district systems.


• Enter daily attendance and maintain accurate attendance reports in PowerSchool.


• Enter and maintain student records, attendance information, and grade reporting in PowerSchool.


• Review student records to ensure current information, accuracy, and completeness with the state/district regulations and guidelines.


• Prepare a variety of records and reports regarding student enrollment.


• Analyze statistical data on student registration for administrative use in formulating policies.


• Monitor and report on attrition and retention.


• Assist in clerical and administrative functions to ensure the smooth operation of the school.


• Communicate recommitment forms and reminder letters, email, and texts.


• Track and monitor project tasks.


• Ensure school staff and CSUSA HQ receive key information to support cross functional integration.


• Provide visibility and status updates on enrollment-related projects.


• Support Principal in managing project timelines and support timely delegation of responsibilities.


• Ensure compliant (to state and company requirements) reporting and record keeping.


• Maintain consistent full enrollment.

Required Qualifications and Skills

• Has the ability to work and interact with individuals at all level of the organization.


• Has the ability to organize, prioritize and manage multiple priorities.


• Has the ability to prepare comprehensive business reports, including writing report sections, integrating content, and formatting business documents.


• Has the ability to establish a set of operating principles and routines; driving projects to completion, while insisting on highest level of quality.


• Possesses excellent communication skills: oral (including presentations), written, interpersonal (active listening), negotiating, and influencing.


• Has the ability to be at work consistently, to be on time, to follow instructions, to respond to management direction and to solicit feedback to improve performance.


• Demonstrates proficient experience with Microsoft Office (Word, Excel, PowerPoint, Outlook), databases, and student information systems, and email communication systems.


• Possesses good knowledge of company and departmental policies and procedures.


• Possesses detailed knowledge of Federal, State, and local requirements for K-12 schools and charter school law preferred.


• Leads by example in adherence and knowledge of the CSUSA and school's Vision, Mission and Values demonstrated by the commitment to act in an ethical manner using behaviors that promote a team concept.


• Follows through on duties and projects assigned.


• Participates in and successfully complete training programs offered to increase skill and proficiency related to assignments.


• Reviews current developments, literature and technical sources of information related to job responsibility.


• Follows company policies, federal and state laws.


• Ensures adherence to good safety procedures. Consults directly with CSUSA personnel when applicable.

Job Requirements

• 2-year college degree or higher (preferred) or sufficient experience


• Previous School Enrollment Manager, Registrar or equivalent experience highly desired


• Minimum of 2 years relevant experience.


• Experience working in a school office setting highly desired.


• Excellent customer service skills.


• Excellent organization, time management, and follow up skills.


• Must be able to present a professional office with great customer service skills.


• Must have a positive attitude and be able to collaborate with others, while helping to maintain a pleasant working environment.


• Must be detail oriented.


• Bilingual a plus, but not required.


• Ability and willingness to work successfully with students, parents, and staff.


• Ability and willingness to take directions.


• Excellent references including attendance and punctuality.


• Demonstrates excellent oral (including presentations), written, interpersonal (active listening), skills and ability in negotiating and influencing, professional phone etiquette.


• Proactive and takes initiative. Thinks creatively. Drives projects to completion. Insists on highest level of quality.


• Must pass a background check.


• May perform other duties assigned.

Work Environment

While performing the responsibilities of this position, the work environment characteristics listed below are representative of the environment the employee will encounter:

• Usual schools working conditions.


• May be noisy during high student traffic.


• 12 Month Position

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• No physical exertion required.


• Somewhat stressful due to frequent student activity.


• Light work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force as frequently as needed to move objects.

FLSA Overtime Category

Job is exempt from the overtime provisions of the Fair Labor Standards Act.