Enrollment Manager (Sales Manager)

Cengage Group; Providence (RI); On-site; USD 67,000 - 107,000; Full time

Job summary

Cengage Group is seeking an Enrollment Leader to drive revenue objectives and oversee a team of Enrollment Representatives. You will mentor staff, enforce enrollment processes, and collaborate across departments to enhance efficiency and student outcomes.

The role requires a strong background in consultative education sales, management, and the ability to work beyond standard hours to meet targets. Compensation reflects a base plus incentive structure in a global edtech environment.

Qualifications

• Bachelor’s degree or equivalent experience preferred.
• 4+ years of consultative sales experience, preferably in education.
• Minimum of 3 years management experience preferred.
• 3+ years sales/management in an inside sales or similar environment.
• Computer savvy and strong problem-solving skills.
• Willing to work beyond conventional hours to complete assignments.

Responsibilities

• Ensure Enrollment team meets revenue and enrollment objectives.
• Adhere to enrollment process: measurement, tracking, reporting, mentoring.
• Identify process improvements to boost efficiency and revenue.
• Hire, mentor, and lead Enrollment Representatives.
• Collaborate in a positive, results-driven environment.
• Complete staff assessments and performance reviews.
• Generate student enrollment by advising prospective students.
• Ensure high-quality student experience from first contact to enrollment.
• Work with other department leaders to improve cross-department processes.
• Develop and manage external vendor relationships when needed.

Skills

Consultative sales

Management experience

Inside sales

Customer issue resolution

Problem solving

Hours flexibility

Computer literacy

Education

Bachelor’s degree or equivalent

Job description

Illinois, USA

United States

Full time

R2026-1077

We believe in the power and joy of learning

At Cengage, our employees have a direct impact in helping learners around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

What you'll do here:

• Ensure Enrollment team meets/exceeds all assigned revenue and enrollment objectives.
• Ensure strict adherence to the designated enrollment process, including measurement, tracking, reporting, and mentoring.
• Identify improvements in the enrollment process to improve efficiency and provide better services to generate incremental revenue.
• Hire, mentor, and lead all aspects of a team of Enrollment Representatives.
• Get results in a collaborative and positive working environment.
• Complete staff assessments and performance reviews.
• Generate student enrollment by advising prospective students on how the school can meet their educational and career needs.
• Ensure the highest quality student experience from an individual’s first contact with the school through their initial enrollment.
• Work collaboratively with other department leaders to develop effective and efficient processes across ed2go departments.
• Develop and manage relationships with vendors outside of Cengage where necessary.

Skills you will need here:

• Bachelor’s degree or equivalent experience is preferred.
• 4+ years of consultative sales experience required, preferably in education.
• Minimum of 3 years management experience preferred.
• 3+ years of sales and/or management experience in an inside sales or similar environment.
• Computer savvy.
• Experienced problem-solver and dedicated troubleshooter, specializing in customer issues.
• Ability to work beyond conventional business hours to complete assignments as required.

Cengage is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of any classification protected by applicable federal, state, provincial or local laws.

Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at [e-mail] .

About Cengage

Cengage, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Compensation

At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (https://www.cengagegroup.com/news/perspectives/2024/cengage-group-total-rewards-philosophy/) to learn more about our Total Rewards Philosophy .

The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

In this position, you will be eligible to participate in the company’s discretionary incentive bonus program. This position's bonus target amount, which is not guaranteed and is dependent on individual performance and overall company results among other factors, is provided below.

15% Annual: Individual Target

$67,000.00 - $107,200.00 USD

Cengage, a global edtech company, supports learners, educators and institutions across more than 100 countries. With products serving nearly 16 million digital users across the Higher Education, School, Work and English Language Learning markets, we’ve built a learning ecosystem that connects education to employment. We combine trusted content, AI-powered insights and scalable digital platforms to power learning for every future and drive meaningful outcomes at every stage of the learning journey.