Enrollment Counselor

Saint Mary's University of Minnesota; Minneapolis (MN); On-site; USD 40,000 - 43,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Flexible spending

Retirement pension plan

Tuition remission plans

Job summary

Saint Mary's University of Minnesota seeks an Enrollment Counselor for its Minneapolis campus. This role involves recruitment and relationship building with prospective students for the School of Business and Technology and the School of Health and Human Services.

The ideal candidate will have a Bachelor's degree and experience in higher education or marketing. The position offers a salary range of $40,000 - $43,000 along with a comprehensive benefits package.

Qualifications

• Experience in higher education or sales and marketing preferred.
• Understanding of employment opportunities in the region preferred.

Responsibilities

• Recruitment and outreach to prospective students.
• Build relationships with prospective students.
• Guide students through the enrollment process.
• Assist in tracking inquiries and applications.
• Participate in recruitment events and conferences.

Skills

Interpersonal communication

Organizational skills

Customer service

Attention to detail

Education

Bachelor's degree

Job description

Overview and Responsibilities

Saint Mary's University of Minnesota is seeking candidates who are eager to contribute to its Lasallian Catholic mission of awakening, nurturing, and empowering learners to ethical lives of service and leadership. We invite individuals to help transform lives through education, inspired by the Catholic Intellectual Tradition’s quest to understand the human experience through faith and reason and its embrace of all who are dedicated to learning from one another through authentic conversations in search of the truth. We are especially interested in and give preference to candidates who demonstrate a vision to create and nurture initiatives that will advance our mission within the scope of their duties and who will foster a culture of dialogue that, with respect for all people, supports the search for meaning and purpose in pursuit of excellence.

Job Summary

Saint Mary's University is seeking to hire an Enrollment Counselor on the Minneapolis campus. This position is responsible for recruitment, outreach, and relationship building specifically for programs within the School of Business and Technology and the School of Health and Human Services. The Enrollment Counselor will build relationships with prospective students and guide them through the recruitment process from inquiry through the beginning of classes. The Enrollment Counselor will also collaborate with other members of the Enrollment Management team and the Saint Mary's community, including professionals in strategic partnerships, international partnerships, and academic program staff.

Salary Range: $40,000 - $43,000

Main Duties & Responsibilities

• Invest in each prospective student to understand their professional goals, providing tailored advising on appropriate graduate and professional programs.
• Promptly follow up with new inquiries and applicants via telephone, e‑mail, and text; meet with prospective students virtually and in‑person.
• Lead prospective students through the application and enrollment processes.
• Maintain detailed contact management records to promote positive relationships with prospective students.
• Assist in the tracking of prospective student inquiries, student appointments, student applications, and acceptances each term.
• Monitor daily application and inquiry activity.
• Partner with Academic Program Directors and staff within the School of Business and Technology and the School of Health and Human Services to stay current on program updates, requirements, and industry trends.
• Participate in virtual program specific recruitment events.
• Participate in on‑and off‑campus admission events, career fairs, and professional conferences to promote Saint Mary's University and its programs.
• Meet established enrollment goals.
• Assist and contribute to special admission projects.
• Perform other duties, as assigned.

Qualifications

Experience and Education Requirements

• Bachelor's degree required.
• Experience in higher education and/or sales and marketing preferred.
• An understanding of employment opportunities/job outlook in the region and greater metro area preferred.

Essential Knowledge & Skills

• Excellent interpersonal, communication and organizational skills.
• Ability to work independently while managing multiple tasks.
• Strong attention to detail.
• Demonstrated commitment to customer service.
• Ability to work evening and weekend hours, if necessary.
• Develops and maintains good working relationships and communications at all levels of the organization.
• Self‑motivated with the ability to work effectively alone and within a team environment.

Physical Demands

• Sedentary work. Sedentary work involves lifting no more than 10 pounds at a time and occasionally lifting or carrying articles like docket files, ledgers, and small tools. Although a sedentary job is defined as one which involves sitting, a certain amount of walking and standing is often necessary in carrying out job duties. Jobs are sedentary if walking and standing are required occasionally and other sedentary criteria are met.

Physical Hazards – Health and Safety Concerns

• General office environments
• Driving

Application Requirements

Apply online at https://www.smumn.edu/about/offices-services/human-resources/employment-opportunities/ and include a cover letter, resume, and contact information for three professional references.

Saint Mary’s University of Minnesota believes inclusion and human dignity contributes to a robust academic and work environment and is critical to achieving the University's mission in an increasingly diverse society. Individuals with expertise and diverse skills from underrepresented groups are especially encouraged to apply. Saint Mary's University of Minnesota is an equal opportunity/affirmative action employer. The successful candidate must support, respect, and advance the mission of Saint Mary's University as a Lasallian Catholic institution.

Saint Mary's offers a comprehensive benefit package including health, dental, vision, life and disability insurance, flexible spending, retirement pension plan, and both undergraduate and graduate tuition remission plans.

All offers of employment are contingent upon the successful completion of a criminal background check.