Enrollment Counselor

HCA Healthcare, Inc.; Cave Spring (VA); In loco; USD 24.000 - 33.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, dental, vision plans

Tuition discounts

401(k) Plan with match

Education assistance

Descrizione del lavoro

Galen College of Nursing in Virginia seeks an Enrollment Counselor to guide prospective students through the enrollment process, assist with applications, and support recruitment goals.

The role includes in-person and virtual admissions, campus tours, and extensive communications via phone, email, and CRM, coordinating with Academic Records and Financial Aid to build files and award aid as needed.

Competenze

• Bachelor’s Degree preferred.
• Experience with Ellucian Recruit CRM or Colleague is helpful.
• Excellent written and oral communication skills.
• Excellent customer service skills.
• Must be a team player.

Mansioni

• Provides in-person and virtual admissions appointments and campus tours.
• Communicates with prospective students via phone, email, text, and Galen systems.
• Keeps detailed communications in the CRM throughout enrollment.
• Guides applicants through application, transcripts, transfer credits, and aid documents.
• Schedules enrollment appointments and assists with financial planning and enrollment agreements.

Conoscenze

Communication skills

Customer service

Team player

Formazione

Bachelor's Degree preferred

Descrizione del lavoro

Hourly Wage Estimate: 17.31 - 24.23 / hour

Learn more about the benefits offered for this job.

The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. The typical candidate is hired below midpoint of the range.

At Galen College of Nursing, we educate and empower nurses to change lives. Since 1989, we’ve dedicated our work to delivering high-quality nursing education with a student-first mindset. As one of the largest private nursing colleges in the country, we combine the support of a close-knit learning environment with the strength of a nationally recognized institution, HCA Healthcare.

That same passion for excellence in the classroom extends to our offices. At Galen, you’ll find a culture deeply rooted in collaboration, innovation, and a shared commitment to improving the future of healthcare. Your work directly touches the next generation of nurses, and your contributions help our students pursue their dream of a compassionate career.

Position Overview:

As a Enrollment Counselor at Galen College of Nursing, you will guide prospective students through the enrollment process, providing assistance throughout the process in an effort to meet both the student’s educational goals and the College’s recruitment goals.

Key Responsibilities:

• Provides both in-person and virtual admissions appointments and campus tours to prospective students.
• Communicate with prospective students through extensive use of phone calls, emails, text messages, and other various Galen systems.
• Maintains continuous, detailed communication documentation in the student information system or CRM for prospective students throughout the enrollment process.
• Guides applicants through the following steps in the enrollment process, including, but not limited to:
  • Submitting the application for admission
  • Collecting and recording all supporting documentation needed to complete a prospective student file, such as admission requirements, transcripts, test scores, etc.
  • Scheduling entrance assessment, as needed
  • Collaborating with the Office of Academic Records to evaluate and apply requested transfer credit.
  • Collecting and recording all supporting documentation needed to package federal financial aid, as needed.
  • Collaborating with the Financial Aid Office to evaluate and award any eligible federal financial aid
  • Collaborating with the Office of Academic Records and Student Success to assist in the program advising and registration of first term classes
  • Supporting students to help overcome any delays or obstacles to enrollment
• Schedules enrollment appointment and meets with prospective students to provide estimated financial plan and complete enrollment agreement and any other required enrollment documents.
• Participate in local high school, college, and career fairs and community marketing events, as needed.
• Assists in coordinating and participating in campus Open House, New Student Orientation, Graduation and other Galen College events.
• Other Duties
  • 1. Maintain confidentiality of all prospective students and student information. Follow guidelines by regulatory bodies such as FERPA, the Department of Education, other Galen accrediting agencies, federal, state and local laws, etc.
  • 2. Maintain current knowledge of college policies and processes and relevant accreditation and regulatory requirements.
  • 3. Participates in development and training opportunities as requested by the College.
  • 4. Other duties as assigned

Position Requirements:

• Education: Bachelor’s Degree preferred. Equivalent experience in lieu of a degree will be considered.
• Experience: Experience working with Ellucian Recruit CRM or Colleague experience helpful, but not required. Skills: Must possess excellent written and oral communication skills. Must possess excellent customer service skills. Must be responsible and accountable for striving to reach individual, as well as departmental goals. Must be a team player by assisting and encouraging other Galen employees.
• Special Qualifications: Working knowledge of Microsoft Office programs. Must be able to secure access to all Department of Education websites, including, but not limited to NSLDS, COD, CPS, etc. Candidates should have no active student loan default history.
• Physical/Mental Demands & Work Environment: Must be able to sit at a desk for eight hours at a time. Must be available to work flexible schedule to include some evenings and occasional weekends.
• Degree of Supervision: Minimal

Benefits

At Galen College of Nursing, we want to ensure your needs are met. We offer a comprehensive package of medical, dental, and vision plans, tuition discounts, along with unique benefits, including:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance, and more.
• Free counseling services and resources for emotional, physical, and financial well-being
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Referral services for children, elders, and pet care, home and auto repair, event planning, and more.
• Consumer discounts through Abenity.
• Retirement readiness, rollover assistance services, and preferred banking partnerships.
• Education assistance (tuition, student loan, certification support, dependent scholarships).
• Colleague recognition program.
• Time Away from Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence).
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Note: Eligibility for benefits may vary by location.

Galen College of Nursing is recognized as a 2023 National League of Nursing (NLN) Center of Excellence (COE).

Galen’s Compassionate Care Model Values

• Inclusivity:I foster an environment that provides opportunity for every individual to reach their full potential.
• Character:I act with integrity and compassion in all I do.
• Accountability:I own my role and accept responsibility for my actions.
• Respect:I value every person as an individual with unique contributions worthy of consideration.
• Excellence:I commit myself to the highest level of quality in everything I do.

Learn more about our vision and mission.

Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized.

Enrollment Counselor

Galen College of Nursing