ENROLLMENT AND CREDENTIALING COORDINATOR

Santa Rosa Community Health; Santa Rosa (CA); On-site; USD 39,000 - 43,000; Full time

Job summary

Santa Rosa Community Health is seeking an Enrollment and Credentialing Coordinator to manage credentialing and enrollment for staff, contractors, volunteers, and students with patient contact. The role supports the revenue cycle team and handles high-precision administrative duties.

The position requires a four-year degree or equivalent experience, with 1–3 years in credentialing/enrollment and strong Microsoft Office proficiency.

Qualifications

• Four-year degree in related field from accredited college or university or equivalent experience preferred.
• One year of experience in medical staff credentialing required.
• One year of experience in medical staff enrollment required.
• Three to six years of experience in medical staff credentialing preferred.
• Three to six years of experience in medical staff enrollment preferred.

Responsibilities

• Coordinate credentialing activity with outside vendor, including applications and verifications.
• Administer extern and student rotation programs.
• Oversee credentialing and related requirements for JCAHO, HRSA and FTCA.
• Maintain credentialing records and ensure licenses and certificates are up to date.
• Provide updates to insurance brokers for professional liability insurance.
• Assist HR with coordinating CPR classes and employee enrollment/completion.
• Track data for compliance, enrollment, and credentialing.

Skills

Highly organized

Attention to detail

Strong written and verbal

Microsoft Office proficiency

Communication skills

Teamwork

Education

Bachelor's degree in related field

Equivalent experience

Tools

Microsoft Office

Job description

Job Details

Job Location: Stony Point Admin - Santa Rosa, CA 95401
Position Type: Full Time
Salary Range: $28.04 - $30.96 Hourly
Position Title: Enrollment and Credentialing Coordinator

Reports To

Revenue Cycle Director

Job Summary

The Enrollment and Credentialing Coordinator provides coordination of credentialing and enrollment requirements for all licensed staff, contractors, volunteers, and students with patient contact. Provides support to the revenue cycle department for provider-related administrative needs, and project support at a high level of expertise. Duties require a high level of professionalism in written and verbal communication and effective organization and accuracy while carrying out diverse assignments in a fast-paced environment.

Clarifying Definition

Definitions:
Credentialing (Includes Credentialing/Recredentialing/Privileging/Proctering/Reappointment)
Enrollment (Includes Medi-Cal, Medicare, private insurance, PECOS, CAQH, Verity Stream, PAVE, 137B Attestation, and other related forms)

Hourly Range

$28.04-$30.96 DOE

Specific Tasks / Duties Include

• Partnering with an outside vendor to coordinate all credentialing activity paperwork including applications, verifications, and paperwork related to obtaining appropriate leadership and Board approvals.
• Administer MA Extern and NP/PA Student Rotation programs.
• Oversee credentialing and related requirements. Keep abreast of requirements and required maintenance for JCAHO, HRSA and FTCA.
• Conduct credentialing maintenance, to ensure licenses and certificates are kept up to date.
• Maintain hard copy and electronic records of credentialing activity for all credentialing and re-credentialing information.
• Provide updates to insurance brokers for professional liability insurance.
• Work with department director on related policies and procedures to support requirements and standards.
• Obtain forms/paperwork and process for provider enrollment for all payers including private insurance plans, Partnership HealthPlan, CAQH and PECOS, etc.
• Provide credentialing support for Audits and Site Visits.
• Perform ongoing monitoring and updating between credentialing/recredentialing cycles.
• Maintains credentialing and enrollment data in Credential Stream, Verity Stream.
• Assist HR with Coordinating CPR classes and required employee enrollment/completion.
• Log and file all BLS certifications.
• Partner with Human Resources to help track CME.
• Track data required for compliance, enrollment, and credentialing. This includes data pertaining to current licensing.
• Reach out and partner with providers to obtain information and support them during any enrollment or credentialling activity.
• Administer Student Loan Forgiveness Program and SRCH Forgivable Loan Program.
• Responsible for credentialing/re-credentialing OCS’s. (Other Clinical Staff, etc.)
• Other duties as assigned.

Qualifications & Minimum Requirements

Education

Four-year degree in related field from accredited college or university or equivalent experience preferred.

Experience

• One year of experience in medical staff credentialing required.
• One year of experience in medical staff enrollment required.
• Three to six years of experience in medical staff credentialing preferred.
• Three to six years of experience in medical staff enrollment preferred.

Knowledge and Skills

• Highly organized, accurate, and detail oriented.
• Ability to quickly learn new computer programs, including electronic records and database applications.
• Impeccable honesty and integrity.
• Demonstrates knowledge of enrollment, credentialing, and compliance issues within the community clinic environment.
• Demonstrates a willingness to report any incident that is unusual or incompatible with accepted clinic procedures.
• Always maintains confidentiality of patients and employees.
• Advanced level of proficiency with Microsoft Office applications including Outlook, Word, and Excel. PowerPoint skills preferred.
• Strong organizational skills with ability to prioritize projects, work relatively independently, manage multiple tasks, and meet deadlines.
• Strong written and verbal communication skills.
• Strong interpersonal skills. Ability to work with people with a variety of background and educational levels.
• Ability to work independently and as part of a team.
• Good judgment, problem solving and decision-making skills.

Equal Opportunity Statement

SRCH is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation.

Physical Requirements

• While performing the duties of this job, this position is frequently required to do the following: Use standard office equipment and access, input, and retrieve information from a computer. Use computer keyboard with manual and finger dexterity and wrist-finger speed sufficient to perform repetitive actions efficiently for extended periods of time.
• Communicate effectively in person or via telephone in a manner which can be understood by those with whom the person is speaking, including a diverse population.
• Give and follow verbal and written instructions with attention to detail and accuracy.
• Perform complex mental functions and basic arithmetic functions; interpret complex laws, regulations, and policies; collect, interpret, and/or analyze complex data and information.
• Vision: see details of objects at close range.
• Coordinate multiple tasks simultaneously.
• Reach forward, up, down, and to the side.
• Sit or stand for minimum periods of one hour at a time and come and go from the work area repeatedly throughout the day.
• SRCH provides reasonable accommodation for individuals with a physical or mental disability to apply for jobs and to perform the essential functions of their jobs unless it would cause an undue hardship.
• Lift up to five (5) pounds.

SRCH provides reasonable accommodation for individuals with a physical or mental disability to apply for jobs and to perform the essential functions of their jobs unless it would cause an undue hardship.