Engineering Technician (Data Center Operator)

Beyond New Horizons; Tennessee; On-site; USD 62,000 - 90,000; Full time

Benefits offered by this job

Competitive salaries

Continuing education assistance

Healthcare benefits packages

401K with employer matching

Paid time off (PTO) and holidays

Job summary

Beyond New Horizons, LLC (BNH) supports the Arnold Engineering Development Complex (AEDC) at Arnold AFB, TN by operating the Data Center that hosts test facility data, servers and storage. The Engineering Technician will run data acquisition/storage equipment, monitor backups, and act as security custodian for the data center.

This role may deploy to the Flight Test Facilities or other areas as workload demands; extended hours and weekend support are possible to meet contractual requirements.

Qualifications

• High School Diploma or equivalent with at least 6 years of professional IT experience, including data security or physical IT infrastructure management.
• U.S. Citizenship is required due to federal government contract compliance and access to secure systems.

Responsibilities

• Operate and maintain data center hardware and storage systems in support of test operations.
• Monitor data acquisition, recording, and backup processes.
• Serve as security custodian for data center, monitoring access and safeguarding information and space.

Skills

IT experience

Data center operations

Security awareness

Security clearance eligibility

Education

High School Diploma

Tools

CompTIA Security+

Job description

Job Title: Engineering Technician (Data Center Operator)

Location: Arnold AFB, TN

Job Family Code: N - Databases and Data Warehousing

Function/Branch: Engineering/ID&C Branch

Directorate: Mission Information Support

Position Type: Regular, Full-Time

Pay Type: Exempt

Grade: L07 (NA0705) - L08 (NA0808)

Salary Range: L07: $62,000 - $83,000; L08: $67,500 - $90,000/ per year

Overview

Beyond New Horizons, LLC (BNH) has an exciting opportunity for an Engineering Technician (Data Center Operator) supporting the Test Operations and Sustainment contract at Arnold Engineering Development Complex (AEDC) at Arnold AFB, TN. The Engineering Technician will work as a member of an integrated team responsible for operating and maintaining the United States Air Force Test Operations efforts at AEDC.

This position requires occasional scheduled extended hours and/or weekend work to meet critical contractual requirements and rare unscheduled night or weekend support in emergency situations.

Open to internal and external candidates

Job Summary

The individual hired in this role will provide support to test operations by manning the Data Center where data servers and storage for test facility data reside. The individual hired will operate data acquisition and storage equipment and monitor and backup recorded data. Duties of this position also include serving as a security custodian for the data center with responsibility for monitoring personnel and activity within the secure area and ensuring security of the information and the physical space.

This Engineering Technician (Data Center Operator) position will be deployed to the Flight Test Facilities; however, Engineering Technician (Data Center Operators) may be reassigned to other areas based on workload demands and mission needs.

Job Duties:

Job duties of this position include but are not limited to the following duties worked in conjunction with ID&C engineering staff assigned to the test facility.

• Support the efforts of engineers, technicians, and technologists in technical work within an assigned discipline.
• Support the use of common work processes and procedures within assigned function across the TOS contract.
• Perform non-routine and complex assignments independently in test data centers and other areas as required. Typical duties include the following:
• Perform test support duties associated with operating data acquisition and recording computers running Windows and Linux operating systems.
• Perform computer system operations associated with the recording and storage of test data in a data center environment.
• Perform computer-related activities, such as preparing input data and using computer programs for computerized solution of technical problems.
• Support recording, processing, transmission, and archival of test data.
• Perform local system and test data backups and migration of backup data to mass storage for offsite backup and disaster recovery.
• Provide user support and troubleshooting in the resolution of issues associated with data recording, processing, transmission and archival.
• Operate air-gap computer workstations to validate that external media is safe for use on production computer systems
• Support basic hardware tasks, such as replacing hard disks, patching fiber optic and network cabling, etc.
• Use, write and update work instructions used for critical data center processes.
• Develop and maintain the inventory system used to manage the operational supply inventory.
• Serve as security custodian of data center(s). Working in conjunction with the industrial security office, ensure computer room physical security requirements are implemented and maintained.
• Assist engineers in reviewing and recommending action on client requests for engineering change orders and obtains the required approvals.
• It is a condition of employment to wear company issued PPE (Personal Protective Equipment) in accordance with supervisory direction and company policy.
• Perform other related duties as required.

Basic Qualifications:

• High School Diploma or equivalent and a minimum of six (6) years of professional experience in information technology (IT), which must include experience in data security or physical IT infrastructure management.
• Must be able to obtain and maintain an active security clearance and maintain authorized user access to the AEDC local area network.
• U.S. Citizenship is required due to federal government contract compliance requirements and the necessity to access secure federal databases and networks on Arnold Air Force Base.

Preferred Qualifications

• Technician certificate or diploma in an Engineering field or specialized progressive experience in IT such as data security and physical infrastructure management
• CompTIA Security+ Certification; if selected without this certification it is expected to be obtained within 6 months of employment.
• Active DoD secret or higher-level security clearance

What We Offer

• Competitive salaries
• Continuing education assistance
• Multiple healthcare benefits packages
• 401K with employer matching
• Paid time off (PTO) along with a federally recognized holiday schedule

Who We Are

Beyond New Horizons (BNH) is a fully populated joint venture of Astrion and Fluor Federal Services, Inc. formed to provide unmatched Test Operations and Sustainment services for the Arnold Engineering Development Complex.

We chose our name to serve as an enduring reminder of our commitment to AEDC's rich aerospace research and development legacy anchored in AEDC's Toward New Horizons founding study and the unprecedented opportunities to greatly expand AEDC's capabilities and capacity Beyond those existing today. Leveraging the capabilities of our parent companies, BNH specializes in testing and evaluation for military and space systems combined with proven capability in large-scale Government program management, integration, engineering, and construction services for specialized and technically advanced high-hazard facilities.

Join our Team!

U.S. Citizenship is required. At this time BNH will not sponsor any applicants for employment authorization or offer any immigration related support for this position (i.e. H1b, F1 OPT, F-1 STEM OPT, F-1 CPT, J-1, E-2, E-3, L-1, or other forms of work authorization that require immigration support from an employer).

L07: $62,000 - $83,000; L08: $67,500 - $90,000/ year at Arnold Air Force Base, TN.

BNH is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, veteran status, and any other grounds for discrimination prohibited by applicable law.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.