Engineering Project Manager - Software Beta Program

Apple, Inc.; San Diego (CA); On-site; USD 138,000 - 251,000; Full time

Benefits offered by this job

Employee stock plans

RSU awards

Stock Purchase Plan

Medical and dental coverage

Retirement benefits

Job summary

Apple in San Diego is seeking an Engineering Project Manager for the Software Beta Program. You will work with external customers, engineering teams, and program management to drive high-impact issues and secure quality releases.

The role emphasizes debugging complex problems, building AI-powered automation, and analyzing feedback trends to improve software programs. Competitive pay and comprehensive benefits support career growth.

Qualifications

• BS in CS, CE, data science, statistics or related field.
• 4+ years of software engineering, project management, or related experience
• Ability to debug hard problems and root cause analysis
• Comfortable in dynamic, informal environment with changing priorities
• Excellent interpersonal, verbal and written communication skills
• Programming and scripting skills
• Hands-on experience with generative AI and large language models, including prompt engineering and building AI-powered automation workflows

Responsibilities

• Interact with external customers, and collaborate with program management and engineering teams
• Monitor pre and post-release public feedback to identify and call out new issues in the field
• Report on progress of seeding programs, assessment of incoming feedback, and other project status
• Develop and improve tools to automate, scale, and optimize workflows
• Investigate issues reported by our outside users through test reproduction, debugging, and diagnostics analysis
• Reviewing bugs and triage and appropriately prioritize response for top customer related issues
• Identifying trends and insights from large and complex data sets

Skills

Software engineering

Project management

Debugging

Programming

Scripting

Generative AI

Prompt engineering

Education

BS in CS/CE/Data Science

Tools

Tableau

Job description

Engineering Project Manager - Software Beta Program

San Diego, California, United States Software and Services

Do you love solving challenging problems in a fast-paced, dynamic environment where you'll work with many different teams across Apple? Work as part of the Beta Program team for our software releases! The Software Beta Program allows customers to provide feedback to Apple on software projects before and after they are released. We are the first responders for outside issues during the development and launch cycle of Apple's software products. Our engineers use customer feedback to advise and craft engineering response throughout the development cycle. On this team, you will interact with external customers, engineering teams, project management staff, and other quality organizations to collect and process customer feedback, identify key trends, and champion high-impact issues to drive the best possible releases.

Description

Interacting with external customers, and collaborating with program management and engineering teamsMonitoring pre and post-release public feedback to identify and call out new issues in the fieldReporting on progress of seeding programs, assessment of incoming feedback, and other project statusDevelop and improve tools to automate, scale, and optimize workflowsInvestigating issues reported by our outside users through test reproduction, debugging, and diagnostics analysisReviewing bugs and working with engineering teams to triage and appropriately prioritize response for top customer related issuesIdentifying trends and insights from large and complex data sets

Minimum Qualifications

• BS, preferably Computer Science, Computer Engineering, Data Science, Statistics, Applied Math or related experience
• 4+ years of software engineering, project management, or related experience
• Ability to debug hard problems and investigate root cause analysis
• Comfortable and adaptable in a dynamic and informal environment, and able to respond to changing priorities quickly and expertly
• Excellent interpersonal, verbal and written communication skills
• Programming and scripting skills
• Hands-on experience with generative AI and large language models, including prompt engineering and building AI-powered automation workflows

Preferred Qualifications

• Previous experience as a software or QA Engineer
• Real passion for user-focused design & high quality technology
• Self-motivated and dedicated with proven creative and critical thinking capabilities
• Customer focused, detail-oriented, and strong analytical skills
• Technical proficiency in data visualization (e.g., Tableau) a plus

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $137,500 and $250,700, and your base pay will depend on your skills, qualifications, experience, and location.

• Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs.
• Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan.
• You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition.
• Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.

Learn more about Apple Benefits

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant

At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.

Learn about accessibility in Apple’s workplace

Learn about reasonable accommodations for job applicants

Apple accepts applications to this posting on an ongoing basis.