Engineering Program Manager II IS, Voice Circuit Inventory Mgmt, Virtual

Providence; Remote; USD 100,000 - 125,000; Full time

Job summary

A healthcare organization is seeking an Engineering professional to support voice and communication tools for caregivers in Plainview, Texas. Candidates should possess a Bachelor's degree in Computer Engineering or a similar field and have at least 3 years of relevant experience. The role involves coordinating with telcos, ensuring system functionality, and supporting documentation and demos. This position has a supportive, patient-focused culture and offers 100% virtual opportunities for residents in specified Texas areas.

Benefits

Comprehensive benefits package

401(k) Savings Plan with employer matching

Health care benefits (medical, dental, vision)

Qualifications

• 3 or more years of related experience.
• Experience in a Healthcare environment preferred.

Responsibilities

• Support voice and communication tools used by caregivers.
• Test features, validate changes, and ensure systems operate smoothly.
• Coordinate with telcos including manages installs and upgrades.

Skills

Experience with telco circuits and carriers

Problem-solving

Comfortable with technology

Education

Bachelor's Degree in Computer Engineering or similar

Job description

Overview

Description

Providence caregivers are not simply valued – they’re invaluable. Join our team at Enterprise Information Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Join our Engineering team where you’ll support the voice and communication tools caregivers rely on every day. In this role, you’ll turn requirements into reliable solutions by helping test features, validate changes, and ensure systems operate smoothly. You must have experience working with telco circuits and carriers, including tracking and coordinating with telcos, and managing installs, disconnects, and upgrades that support our voice environment. You’ll also handle practical engineering tasks such as organizing work items, updating documentation, supporting demos, and resolving issues quickly. If you’re skilled at problem-solving, comfortable working with technology, and experienced with telco services, this role offers the chance to make a meaningful impact on caregiver operations.

Providence supports 100% virtual work for residents located in the following areas:

• Alaska
• Washington
• Oregon
• Montana
• California
• Texas: Lubbock (within 65 miles)
• Texas: Levelland (within 65 miles)
• Texas: Plainview (within 65 miles)

Responsibilities

• Support voice and communication tools used by caregivers
• Test features, validate changes, and ensure systems operate smoothly
• Coordinate with telcos and carriers, including tracking, installs, disconnects, and upgrades
• Organize work items, update documentation, support demos, and resolve issues quickly

Required Qualifications

• Bachelor's Degree in Computer Engineering, Computer Science, Mathematics, Engineering – OR – a combination of equivalent education and experience
• 3 or more years of related experience

Preferred Qualifications

• Experience in a Healthcare environment
• 3 or more years of experience managing carrier voice circuit inventory
• End-to-End Program/Project Management Experience
• Solution / Service Design Requirement & Specification Writing Experience
• Stakeholder & Caregiver Engagement + Communication Experience
• Analytical Problem Solving & Decision-Making Experience
• Quality Ownership & Continuous Improvement Experience

Salary Range by Location

• AK: Anchorage: Min: $48.27, Max: $76.22
• AK: Kodiak, Seward, Valdez: Min: $50.32, Max: $79.45
• California: Humboldt: Min: $50.32, Max: $79.45
• California: All Northern California - Except Humboldt: Min: $56.46, Max: $89.13
• California: All Southern California: Min: $50.32, Max: $79.45
• Montana: Except Great Falls: Min: $38.86, Max: $61.36
• Montana: Great Falls: Min: $36.82, Max: $58.13
• Oregon: Non-Portland Service Area: Min: $45.00, Max: $71.05
• Oregon: Portland Service Area: Min: $48.27, Max: $76.22
• Texas – Lubbock, Levelland, Plainview: Min: $36.82, Max: $58.13
• Washington: Western: Min: $50.32, Max: $79.45
• Washington: Southwest - Olympia, Centralia: Min: $48.27, Max: $76.22
• Washington: Clark County: Min: $48.27, Max: $76.22
• Washington: Eastern: Min: $42.96, Max: $67.82
• Washington: Southeastern: Min: $45.00, Max: $71.05

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

About Providence

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.

Equality note: Providence is an Equal Opportunity Employer. We are committed to an inclusive workplace and equal opportunities for advancement.