Engineering & Platforms Director - HR Technology

9025 CVS Shared Services Resources LLC; Scottsdale (AZ); On-site; USD 144,000 - 288,000; Full time

Job summary

CVS Health is seeking an Engineering Leader within HR Technology to shape platform strategy, lead multi-cloud infrastructure, and drive DevOps excellence. You will guide internal platforms, spearhead AI/ML tooling adoption, and ensure cost efficiency and security across the software lifecycle.

You will mentor high-performing teams, partner with architecture and product stakeholders, and deliver scalable, reliable solutions in a fast-paced environment.

Qualifications

• 10+ years leading technology and engineering programs.
• 8+ years leading matrixed teams.
• 4+ years partnering with architecture, product and PMO teams.

Responsibilities

• Define and drive Platform strategy with Architecture and AppDev teams.
• Build and scale internal platforms and self-service tools.
• Scale CI/CD pipelines, IaC, GitOps, and DevSecOps practices.
• Partner with product, architecture and business stakeholders to design scalable solutions.
• Mentor and lead cross-functional engineers, manage cloud spend and vendor relations.
• Track engineering metrics and governance, including DORA metrics and deployment frequency.
• Evaluate and integrate AI/ML tools and cloud-native services.

Skills

Technology leadership

Stakeholder management

Cross-functional leadership

Program management

Executive communication

Mentoring teams

Budget management

Vendor management

DevOps leadership

AI/ML awareness

Education

Bachelor's degree

Tools

Datadog

Prometheus

Grafana

Infrastructure as Code

GitOps

Job description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary CVS Health in HR Technology space is looking for a dynamic and driven Engineering Leader to work with cross-functional engineering teams tasked with creating best in class experiences focused on identifying, prioritizing, and shaping HR Technology platforms. In this role, you will lead the strategy, design, and operational excellence of our multi-cloud infrastructure, DevOps and Internal platforms. You will build and manage a high-performing organization of platforms, DevOps, and Engineers, driving engineering excellence, AI solutions, system reliability, cost optimization, and automated security across the Software lifecycle. The Lead Director should have the ability to prioritize well, communicate clearly, have a consistent track record of execution and accelerated delivery as well as possess excellent engineering skills. A successful candidate will be a highly motivated, collaborative individual; motivated to achieve results in a fast-paced environment.

Key Responsibilities

• Platform Strategy & Delivery: Define and drive the Platform strategy and delivery working with Architecture, Technical Product owners and AppDev teams across the portfolios.
• Platform Engineering & Developer Experience: Build and scale internal platforms (IPs), golden paths, and self-service tools to lower developer cognitive load and developer experience.
• DevOps & Automation Leadership: Scale CI/CD pipelines, Infrastructure as Code (IaC), GitOps workflows, and DevSecOps practices to embed security and observability (e.g., Datadog, Prometheus, Grafana) into delivery pipelines.
• Solution Engineering & Integration: Partner with product, architecture, and business stakeholders to design scalable, cost-effective technical solutions, patterns, and enterprise integrations.
• Team & Budget Management: Mentor, and lead high-performing cross-functional teams of Engineers, DevOps, site reliability (SRE), manage cloud spend budgets, vendor negotiations, and resource forecasting.
• Metrics & Governance: Track engineering productivity and reliability metrics (such as DORA metrics, deployment frequency, change failure rate, and mean time to recovery) while managing cloud costs and compliance.
• Emerging Technology Integration: Evaluate, Build and integrate AI/ML tools, cloud-native services, and automation frameworks into the Platform and software delivery lifecycle.

Required Qualifications

• 10+ years working as a Technology & Engineering Leader leading the full cycle of large software engineering programs, managing stakeholders, risk mitigation, issue resolution, developing KPIs and status reporting to Senior Leaders.
• 8+ years leading teams in a matrix organization.
• 4+ years partnering with architecture, product and PMO teams to influence product development assisting or improving products.
• 4+ years of experience leading discovery sessions, workshops, demos, onboarding sessions, and enablement activities.
• 2+ years in a leadership role, coordinating across software cross-functional teams.
• 2+ years of experience influencing stakeholders, manage vendor/budget relationships, and translate complex technical strategies for business units.
• 2+ years demonstrating very strong written and verbal communication skills, including the ability to prepare proposals, summaries, roadmaps, and executive-ready recommendations.
• 2+ years of experience mentoring resources and supporting knowledge transfer across teams.
• 2+ years of experience working under limited direction and leading complex initiatives across multiple teams and priorities.

Preferred Qualifications

• Experience working with distributed teams, working across multiple time zones and geographies.
• Experience with Scrum/Agile development methodologies.
• Individually motivated to be able to see the big picture and prioritize their work to make the largest impact on our business and Technology vision and requirements.
• Influence and persuade - able to present sound and well-reasoned arguments to convince others.
• Performance / People management experience.
• Experience leading large programs with responsibility of end-to-end planning.
• Strong facilitation and presentation skills.
• Experience working with technology vendors.

The candidate will have a strong work ethic, be a self-starter, and be able to be and be able to be.

Education Bachelor's degree preferred/specialized training/relevant professional qualification.

Pay Range The typical pay range for this role is: $144,200.00 - $288,400.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.

Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 11/09/2026.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.