Engineering Operations Technician, DCC Communities

Amazon Web Services (AWS)

Virginia (MN)

On-site

USD 45,000 - 79,000

Full time

36 hours ago

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Job summary

Amazon Data Services, Inc. is seeking a Data Center Engineering Technician to help maintain mission-critical data center infrastructure and support 24/7 operations.

You will monitor electrical and mechanical systems, participate in preventative maintenance, and troubleshoot issues to minimize downtime. The role requires the ability to travel between data center locations as needed and a flexible schedule, including potential nights and weekends.

Qualifications

Electrical or mechanical experience in data centers (1+ year).
High school diploma or equivalent.
Experience with Microsoft Office (1+ year).
Ability to work flexible schedule (days, nights, weekends).

Responsibilities

Perform daily building rounds to monitor safety and reliability.
Monitor BMS and EPMS systems.
Troubleshoot facility and rack-level events within SLA.
Install and decommission racks within SLA.
Perform PM and repairs on electrical and mechanical equipment.
Support change management with technical writing.
Coordinate with on-site contractors and vendors.

Skills

Electrical experience

Mechanical experience

MS Office

Flexible schedule

Education

High school diploma

Associate degree or higher

Job description

Description

Join our dynamic team and become a critical guardian of technological infrastructure! As a Data Center Engineering Technician, you'll play a pivotal role in maintaining the heartbeat of mission-critical technology infrastructure, ensuring seamless operations that power global digital experiences. Your expertise will directly contribute to maintaining an extraordinary 99.999% uptime, keeping the digital world running smoothly and efficiently.

NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role.

NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position.

Key job responsibilities

Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability
Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)
Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA)
Perform rack installs and rack decommissioning within internal SLA
Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment
Technical writing to support change management program
Monitor daily work requests and manage to resolution, and execute projects from conception to completion
On-site support of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation
Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule. Some locations have on-call rotations.
Role may support more than one location/site.

Physical Requirements

Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations: Regularly lift and/or move up to 39 pounds independently
Participate in group lifts for 40+ pounds
Maintain balance and perform construction tasks while on a ladder
Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position
Work in an environment requiring provided ear protection

Essential Requirements

Ability to travel to or commute between data center locations as needed
Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational
Travel frequency will vary based on business needs and operational status of assigned facility

Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs.

A day in the life

This role acts as Amazon’s front line when it comes to hands‑on electrical and mechanical equipment preventative maintenance (PM) and troubleshooting, reporting to a site’s Data Center Facility Manager (FM). They will maintain, operate, and troubleshoot mission‑critical data center facility equipment including stand‑by diesel generators and related fuel systems, 3 phase electrical systems such as switchgear, UPS units, PDUs, and wet cell batteries and associated systems. Mechanical equipment includes CRAHU units, centrifugal chillers, cooling towers, water systems, air handlers and associated systems, pumps, and motors. Additional support equipment is included in the scope of the role which includes fire/life safety equipment, building automation systems, and general facilities equipment.

About The Team

Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

AWS values curiosity and connection. Our employee‑led and company‑sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion of events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge‑sharing, mentorship, and other career‑advancing resources here to help you develop into a better‑rounded professional.

Work/Life Balance

We value work‑life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Basic Qualifications

1+ years of electrical or mechanical, or 1+ years of data center or mission critical facilities (example: hospital, military facility, public safety facility, etc.) experience
High school or equivalent diploma
1+ years’ experience with Microsoft Office products
Ability to work on a flexible schedule including days, nights, and/or weekends

Preferred Qualifications

2+ years of data center engineering experience
Technical (Military/Trade School) training
Associate or higher education in related field

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.