Engineering Operations Technician (AWS GovCloud Region)

Amazon; Boardman (OR); On-site; USD 107,854,000 - 188,859,000; Full time

Job summary

Amazon Data Services, Inc. is seeking an Engineering Operations Technician I to support the operations of AWS GovCloud region data centers. You will join a team of front-line responders maintaining critical infrastructure and ensuring uptime.

The role involves installing racks, troubleshooting facility events, coordinating with contractors, following safety procedures, and documenting procedures. This position offers exposure to cutting-edge technologies in a fast-paced, globally distributed

Qualifications

• 2+ years electrical and mechanical facilities maintenance experience
• 2+ years of Microsoft Office products experience
• Work flexible schedule including weekends, nights, and holidays

Responsibilities

• Drive and manage facilities maintenance tasks with moderate complexity.
• Assist in troubleshooting facility and rack-level events under SLA.
• Perform rack installs and decommissioning; manage facility readings.
• Provide KPIs to senior engineers.
• Oversee on-site contractors and ensure safety procedures.
• Maintain data center critical infrastructure equipment for high uptime.

Skills

Electrical & mechanical maintenance

Microsoft Office

Flexibility

Education

Vocational/Technical training or Associate degree

4+ years military experience

Job description

Engineering Operations Technician (AWS GovCloud Region)

Job ID: 10499288 | Amazon Data Services, Inc.

How would you like to be a part of Earth’s most customer-centric company? You would work with teams of front-line responders who support the operations of some of the world’s most powerful data centers. Our Data Center Engineering Operations team maintain and operate our critical infrastructure systems so that they are prepared to stand up against any situation.

AWS has the world’s largest cloud computing portfolio. As an Amazonian you will work in some of the most sophisticated, safe, and secure data centers in the world. Our Engineering Operations Technicians I (EOT’s) help keep them that way by working with the brightest minds from around the globe to help test and implement the newest technology and work practices to meet the demands of a changing market.

We have a passion for learning and evolving, it’s how we have helped define ourselves as leaders in the industry. Let’s work hard, have fun, and make history!

Day in the Life of an EOT I

• Tasked with driving innovation while reducing operational costs in the facilities.
• Drive projects with moderate complexity.
• Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA).
• Perform rack installs, rack decommissioning, operational readings and facility management.
• Provide key performance indicators to senior engineers.
• Responsible for the on-site management of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation.
• Performance and oversight of maintenance and operations on all electrical, mechanical, and fire/life safety equipment within the data center.
• Ensure all safety procedures are adhered to while performing work.
• Perform basic support concepts such as ticketing systems, root cause analysis, change management creation, writing procedures and building management systems.
• Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule. Some locations have on-call rotations.
• Maintain data center critical infrastructure equipment ensuring 99.999% up-time of the world's largest cloud computing portfolio.
• Role may support more than one location/site.
• Walk job sites in uneven terrain. Maintain balance and perform construction tasks while on a ladder
• Regularly lift and/or move up to 39 pounds unassisted and participate in group lifts for 40+ pounds
• Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull.

Basic Qualifications

• 2+ years of electrical and mechanical facilities maintenance, or 1+ years of electrical facilities maintenance and 1+ years of mechanical facilities maintenance experience
• -2+ years of Microsoft Office products and applications experience
• -Work flexible schedule including weekends, nights, and holidays

Preferred Qualifications

• 2+ years of data center engineering experience
• Experience reading and writing procedures, technical documents, and engineering drawings
• vocational/technical training or an associate degree or above, or 4+ years of military experience

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, OR, Boardman - 37.64 - 65.91 USD hourly

Important FAQs for current Government employees

Before proceeding, please review the following FAQs

https://www.amazon.jobs/en/faqs#faqs-for-us-government-employees

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.