Engineering Operations Technician

Amazon Web Services (AWS); Stafford (VA); On-site; USD 50,971 - 89,544; Full time

Benefits offered by this job

Base salary

Sign‑on payment

RSUs

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon Data Services, Inc. is seeking a Data Center Engineering Technician to maintain and troubleshoot mission‑critical electrical and mechanical systems across AWS data centers in Virginia.

The role focuses on keeping 24/7 uptime and involves monitoring BMS/EPMS, rack installs, and preventive maintenance. Responsibilities include site rounds, incident response, technical writing for change management, and coordinating with contractors.

Qualifications

• 2+ years of Microsoft Office product and application experience.
• 2+ years of electrical and mechanical experience.
• Ability to work on a flexible schedule including days, nights, and/or weekends.
• Current, active U.S. Government Security Clearance of Top Secret with SCI eligibility or above.

Responsibilities

• Perform daily building rounds to monitor electrical, mechanical, and fire/life safety equipment.
• Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS).
• Assist in troubleshooting facility and rack‑level events within SLAs.
• Perform rack installs and decommissioning within SLAs.
• Conduct preventive maintenance, troubleshooting, and repair of electrical and mechanical equipment.
• Prepare technical documentation to support change management.
• Coordinate with contractors and vendors and ensure compliance with procedures and local laws.
• Work shifts up to 12 hours and may rotate by site; some locations have on‑call rotations.
• Role may support more than one location/site.

Skills

Microsoft Office

Electrical & Mechanical

Flexible schedule

Security clearance TS/SCI

Education

Associate or higher in related field

Tools

BMS

EPMS

Job description

Overview

Join our dynamic team and become a critical guardian of technological infrastructure! As a Data Center Engineering Technician, you will maintain the heartbeat of mission‑critical technology infrastructure ensuring seamless operation that powers global digital experiences. Your expertise directly contributes to maintaining an extraordinary 99.999% uptime, keeping the digital world running smoothly and efficiently.

Engineering Technicians are Amazon’s front line for hands‑on electrical and mechanical equipment troubleshooting. They maintain, operate, and troubleshoot Data Center Operations’ Mission Critical Facilities, which includes stand‑by diesel generators and related fuel systems, as well as three phase electrical systems such as: switch gear, UPSs, PDUs, wet cell batteries and associated systems, CRAC, centrifugal chillers, cooling towers/water chemical system, air handlers and associated systems, pumps, motors.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure customers have continual access to the innovation they rely on.

NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position.

This position requires the selected candidate to be a U.S. citizen with an active Top Secret security clearance with SCI eligibility and maintain TS/SCI clearance with polygraph after start.

Physical Requirements

• Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations:
• Regularly lift and/or move up to 39 pounds independently
• Participate in group lifts for 40+ pounds
• Maintain balance and perform construction tasks while on a ladder
• Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position
• Work in an environment requiring provided ear protection

Essential Requirements

• Ability to travel to or commute between data center locations as needed
• Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational
• Travel frequency will vary based on business needs and operational status of assigned facility

Key Job Responsibilities

• Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability
• Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)
• Assist in troubleshooting facility and rack‑level events within internal Service Level Agreements (SLA)
• Perform rack installs and rack decommissioning within internal SLA
• Perform preventive maintenance, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment
• Technical writing to support change management program
• Monitor daily work requests and manage to resolution, and execute projects from conception to completion
• On‑site support of contractors, sub‑contractors and vendors, ensuring all work performed is in accordance with established practices, procedures & local legislation
• Work schedule changes depending on specific site needs. Shifts up to 12‑hours and may rotate on a predefined schedule. Some locations have on‑call rotations.
• Role may support more than one location/site

Basic Qualifications

• 2+ years of Microsoft Office product and application experience
• 2+ years of electrical and mechanical experience
• Ability to work on a flexible schedule including days, nights, and/or weekends
• Current, active U.S. Government Security Clearance of Top Secret with SCI eligibility or above

Preferred Qualifications

• Experience working in a data center or mission‑critical facility (e.g., hospital, military facility, public safety facility)
• Associate or higher education in related field
• Experience with reading and writing procedures, technical documents, and engineering drawings

Equal Opportunity

Amazon is an equal‑opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, include support for the interview or onboarding process.

Benefits

Success includes a competitive base salary, sign‑on payment, restricted stock units (RSUs), health insurance, 401(k) matching, paid time off, and parental leave among other benefits.

Salary Range

USA, VA, Stafford – 37.00 – 65.00 USD hourly.

Company

Amazon Data Services, Inc.