Engineering Operations Technician

Amazon Inc.; Chantilly (VA); Hybrid; USD 107,854,000 - 188,859,000; Full time

Job summary

Amazon Data Services, Inc. in Chantilly, VA is seeking a Data Center Engineering Technician to maintain mission-critical infrastructure and ensure 24/7 uptime.

You’ll work on electrical and mechanical systems, generators, UPS, cooling, BMS, EPMS, and collaborate with a diverse team to keep AWS data centers running reliably. Travel between data centers is required; shifts can be up to 12 hours, including nights and weekends, with on-site support for contractors and vendors.

Qualifications

• 2+ years of electrical and mechanical facilities maintenance experience or 2+ years electrical plus 1+ years mechanical experience.
• Willingness to travel between data center locations and work a flexible schedule (nights/weekends).
• Proficiency with Microsoft Office products.

Responsibilities

• Perform daily rounds to monitor electrical, mechanical, and fire/life safety equipment for 24/7 reliability.
• Monitor BMS and EPMS; assist in troubleshooting facility and rack-level events.
• Perform rack installs/decommissioning and preventive maintenance; execute projects from concept to completion.

Skills

Electrical & mechanical maintenance

Travel readiness

Flexible schedule

Microsoft Office

Education

Vocational/technical training or associate degree

Job description

Job ID: 10553942 | Amazon Data Services, Inc.

Join our dynamic team and become a critical guardian of technological infrastructure! As a Data Center Engineering Technician, you'll play a pivotal role in maintaining the heartbeat of mission‑critical technology infrastructure, ensuring seamless operations that power global digital experiences. Your expertise will directly contribute to maintaining an extraordinary 99.999% uptime, keeping the digital world running smoothly and efficiently.

Engineering Technicians are Amazon’s front line when it comes to hands‑on electrical and mechanical equipment troubleshooting. They will maintain, operate, and troubleshoot, Data Center Operation’s Mission Critical Facilities, which includes stand‑by diesel generators and related fuel systems, as well as three phase electrical systems such as: switch gear, UPSs, PDUs, wet cell batteries and associated systems, CRAC, centrifugal chillers, cooling towers/water chemical system, air handlers and associated systems, pumps, & motors.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non‑immigrant visas, for this role.

NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position.

Key job responsibilities

• - Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability
• - Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)
• - Assist in troubleshooting of facility and rack‑level events within internal Service Level Agreements (SLA)
• - Perform rack installs and rack decommissioning within internal SLA
• - Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment
• - Technical writing to support change management program
• - Monitor daily work requests and manage to resolution, and execute projects from conception to completion
• - On‑site support of contractors, sub‑contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation
• - Work schedule changes depending on specific site needs. Shifts can be up to 12 hours and may rotate on a predefined schedule. Some locations have on‑call rotations.
• - Role may support more than one location/site.

Physical Requirements:

• - Regularly lift and/or move up to 39 pounds independently
• - Participate in group lifts for 40+ pounds
• - Maintain balance and perform construction tasks while on a ladder
• - Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position
• - Work in an environment requiring provided ear protection
• - This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational.

Essential Requirements:

• - Ability to travel to or commute between data center locations as needed
• - Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational
• - Travel frequency will vary based on business needs and operational status of assigned facility
• - Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs.

Basic Qualifications

• - 2+ years of electrical and mechanical facilities maintenance, or 2+ years of electrical facilities maintenance and 1+ years of mechanical facilities maintenance experience
• - Work flexible schedule including weekends, nights, and holidays
• - 2+ years of Microsoft Office products and applications experience

Preferred Qualifications

• - 2+ years of data center engineering experience
• - Experience reading and writing procedures, technical documents, and engineering drawings
• - Vocational/technical training or an associate degree or above, or 4+ years of military experience

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

The base salary range for this position is listed below. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location.

USA, VA, Chantilly - 37.64 - 65.91 USD hourly