Engineering Operations Analyst

Collabera; Waterloo (IA); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Paid vacations

401K retirement savings plan

Medical, Dental, and Vision insurance

Job summary

A leading IT staffing firm is seeking an Engineering Operations Analyst to support various departments in data management and communication. The role includes researching customer concerns, coordinating meetings, and maintaining SharePoint sites. Ideal candidates will have strong communication skills, be fast learners, and possess skills in MS Office and SharePoint. This position offers a three-year duration with a possibility of extension, located in Waterloo, Iowa.

Qualifications

• Strong verbal and written communication skills are essential.
• Familiarity with MS Office applications and SharePoint is required.
• Fast learner and self-directed with strong multitasking ability.

Responsibilities

• Researches and resolves customer concerns.
• Gathers and summarizes data for reports.
• Updates databases and systems applications.
• Coordinates meetings and travel arrangements.
• Creates digital signage and newsletters.

Skills

Strong verbal and written communication skills

Ability to learn quickly

Multitasking

Education

Education in Communications and/or Computers

Tools

MS Office

SharePoint

Job description

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.

Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.

Job Description

Industry Manufacturing

Work Location Waterloo IA 50613-8000

Job Title Engineering Operations Analyst

Duration 3 Years (Strong possibility of extension)

• Researches, resolves, and responds to general customer concerns; escalates complex questions for resolution.
• Retrieves records or data and distributes information as appropriate in order to provide timely and accurate information to department members or external customers.
• Gathers and summarizes data from various sources in order to complete reports and special projects.
• Updates and maintains databases, systems applications or files to ensure accurate and current information is available for use by others.
• Performs analysis of basic or intermediate nature on information received, and researches or resolves discrepancies following prescribed procedures.
• Schedules meetings, coordinates travel arrangements, and maintain appointment calendars on behalf of department managers or supervisors; may coordinate meeting amenities (i.e. refreshments, etc.).
• Drafts and types standard letters and memoranda from specific instructions and prepares documents for distribution.
• Maintains and updates established web sites with the assistance of basic web publishing software applications.
• Processes and distributes incoming and outgoing mail, interoffice messages, faxes, and voicemail messages throughout the department.
• Job functions include: Creating and displaying Digital Signage, writing the weekly DESIGN @ PEC newsletter, planning/organizing/executing/communicating for Fun Committee events, auditing the Design Engineer Reference sites, creating PowerPoint presentations for Employee Information meetings, distributing mail, creating and posting information on the recognition wall, compiling and posting the yearly accomplishments, recording and uploading videos, scheduling meetings, facilitating meetings, maintaining SharePoint sites, ensuring the awards case is clean, following up on PEC Staff commitments, scheduling lunches with the manager and employees, collecting money for and communicating about Casual for a Cause, auditing conference room cleanliness and supplies, helping with STEM activities, and helping with process improvement activities.
• Should have strong verbal and written communications skills.
• Will need to know MS Office applications, including SharePoint.
• Applicants should be fast learners and willing to learn by finding information on the computer.
• Should be skilled at working on multiple different activities at the same time and should also be self-directed.
• Education in Communications and/or Computers in these areas is a plus.
• Related work experience is also a plus.
• However, evidence of self-learning and self-motivation is even more important.
• This role will be maintaining and updating the current SharePoint sites so the candidates must have working experience with SharePoint.