Engineering Operation Technician

Amazon; Dublin (OH); On-site; USD 45,000 - 79,000; Full time

Job summary

Amazon Data Services, Inc. in Dublin OH is seeking a Data Center Engineering Technician to maintain and troubleshoot mission critical facility equipment, including stand‑by diesel generators and 3‑phase electrical systems.

The role emphasizes safety, reliability, and efficient operations to support cloud services. You will work with engineers, procurement, and facilities teams to ensure uptime, perform rack installs, manage change processes, and support on-site contractors while complying with

Qualifications

• 1+ year of Microsoft Office experience.
• Flexible work schedule including evenings, overnights, and weekends.
• 1+ year of electrical facilities maintenance, or 1+ year of mechanical facilities.

Responsibilities

• Daily building rounds to monitor electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability.
• Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS).
• Assist in troubleshooting facility and rack‑level events within internal SLA.
• Perform rack installs and rack decommissioning within internal SLA.
• Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment.
• Technical writing to support change management program.
• Monitor daily work requests and manage to resolution, and execute projects from conception to completion.
• On-site support of contractors, sub-contractors and vendors, ensuring all work is in accordance with practices and local legislation.

Skills

Microsoft Office

Flexible schedule

Education

Associate's degree or technical degree

Tools

Electrical facilities maintenance

Mechanical facilities

Job description

Job ID

10528810 | Amazon Data Services, Inc.

Join our dynamic team and become a critical guardian of technological infrastructure! As a Data Center Engineering Technician, you'll play a pivotal role in maintaining the heartbeat of mission‑critical technology infrastructure, ensuring seamless operations that power global digital experiences. Your expertise will directly contribute to maintaining an extraordinary 99.999% uptime, keeping the digital world running smoothly and efficiently.

Engineering Technicians are Amazon’s front line when it comes to hands‑on electrical and mechanical equipment troubleshooting. They will maintain, operate, and troubleshoot Data Center Operations’ Mission Critical Facilities, which includes stand‑by diesel generators and related fuel systems, as well as three‑phase electrical systems such as switch gear, UPSs, PDUs, wet cell batteries and associated systems, CRAC, centrifugal chillers, cooling towers/water chemical system, air handlers and associated systems, pumps, and motors.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

NOTE: Amazon does not sponsor for immigration, including for H‑1B, TN, and other non‑immigrant visas, for this role.

NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position.

Key Job Responsibilities

• Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability
• Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)
• Assist in troubleshooting of facility and rack‑level events within internal Service Level Agreements (SLA)
• Perform rack installs and rack decommissioning within internal SLA
• Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment
• Technical writing to support change management program
• Monitor daily work requests and manage to resolution, and execute projects from conception to completion
• On‑site support of contractors, sub‑contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation

Physical Requirements

• Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations:
• Regularly lift and/or move up to 39 pounds independently
• Participate in group lifts for 40+ pounds
• Maintain balance and perform construction tasks while on a ladder
• Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position
• Work in an environment requiring provided ear protection

Essential Requirements

• Ability to travel to or commute between data centre locations as needed
• Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational
• Travel frequency will vary based on business needs and operational status of assigned facility
• Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data centre sites as required by business needs

A day in the life
This role acts as Amazon’s front line when it comes to hands‑on electrical and mechanical equipment preventative maintenance (PM) and troubleshooting, reporting to a site’s Data Center Facility Manager (FM). They will maintain, operate, and troubleshoot mission‑critical data center facility equipment including stand‑by diesel generators and related fuel systems, 3‑phase electrical systems such as switchgear, UPS units, PDUs, and wet cell batteries and associated systems. Mechanical equipment includes CRAHU units, centrifugal chillers, cooling towers, water systems, air handlers and associated systems, pumps, and motors. Additional support equipment is included in the scope of the role which includes fire/life safety equipment, building automation systems, and general facilities equipment.

Basic Qualifications

• 1+ years of Microsoft Office products and applications experience
• Work a flexible work schedule including evenings, overnights, and weekends
• 1+ years of electrical facilities maintenance, or 1+ years of mechanical facilities

Preferred Qualifications

• Experience reading and writing procedures, technical documents, and engineering drawings
• Associate's degree in related field, or technical degree in related field
• 2+ years of data centre engineering experience

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits .

USA, OH, Dublin - 32.88 - 57.50 USD hourly

Important FAQs for current Government employees

Before proceeding, please review the following FAQs

https://www.amazon.jobs/en/faqs#faqs-for-us-government-employees