Engineering Operation Technician

Amazon Data Services, Inc.; Covington (GA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Relocation stipend

Job summary

Amazon Data Services, Inc. is seeking an experienced Nights Data Center Engineering Technician to maintain and troubleshoot mission-critical data center facilities.

You will perform front-line electrical and mechanical work, monitor building systems, and support commissioning and change management across AWS data centers during night shifts. The role emphasizes 24/7 reliability, safety compliance, and collaboration with cross-functional teams, with potential travel to multiple locations.

Qualifications

• Experience in hands-on electrical and mechanical systems within critical facilities.
• Willingness to travel between data center locations as needed.
• Ability to work night shifts and on-call rotations.

Responsibilities

• Perform daily rounds to monitor electrical, mechanical, and life-safety equipment for 24/7 reliability.
• Monitor BMS and EPMS; troubleshoot facility and rack-level events.
• Execute rack installs/decommissions within SLA; conduct PM and root-cause analyses.
• Prepare technical documentation to support change management.
• Coordinate with contractors/vendors; ensure work meets procedures and local requirements.
• Support multiple sites as needed and adapt to varying site schedules.

Skills

Electrical troubleshooting

Mechanical troubleshooting

Travel readiness

Shift work

Tools

BMS

EPMS

UPS

CRAC controls

Job description

Join our dynamic team and become a critical guardian of technological infrastructure! As a NIGHTS Data Center Engineering Technician, you'll play a pivotal role in maintaining the heartbeat of mission-critical technology infrastructure, ensuring seamless operations that power global digital experiences. Your expertise will directly contribute to maintaining an extraordinary 99.999% uptime, keeping the digital world running smoothly and efficiently.

Engineering Technicians are Amazon's front line when it comes to hands-on electrical and mechanical equipment troubleshooting. They will maintain, operate, and troubleshoot, Data Center Operation's Mission Critical Facilities, which includes stand-by diesel generators and related fuel systems, as well as three phase electrical systems such as: switch gear, UPSs, PDUs, wet cell batteries and associated systems, CRAC, centrifugal chillers, cooling towers/water chemical system, air handlers and associated systems, pumps, & motors.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.

You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position. This position is for NIGHTS.

NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role.

Key job responsibilities

• This position is for NIGHTS.
• Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability
• Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)
• Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA)
• Perform rack installs and rack decommissioning within internal SLA
• Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment
• Technical writing to support change management program
• Monitor daily work requests and manage to resolution, and execute projects from conception to completion
• On-site support of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation
• Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule. Some locations have on-call rotations.
• Role may support more than one location/site.

Physical Requirements

• Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations:
• Regularly lift and/or move up to 39 pounds independently
• Participate in group lifts for 40+ pounds
• Maintain balance and perform construction tasks while on a ladder
• Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position
• Work in an environment requiring provided ear protection

This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational.

Essential Requirements

• Ability to travel to or commute between data center locations as needed
• Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational
• Travel frequency will vary based on business needs and operational status of assigned facility

Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs.

A day in the life

This role acts as Amazon's front line when it comes to hands-on electrical and mechanical equipment preventative maintenance (PM) and troubleshooting, reporting to a site's Data Center Facility Manager (FM). They will maintain, operate, and troubleshoot mission-critical data center facility equipment including stand-by diesel