Engineering Manager, Reliability & Incident Platforms

NVIDIA; Massachusetts; On-site; USD 224,000 - 431,000; Full time

Job summary

NVIDIA’s EDA Infrastructure organization is seeking an engineering manager to lead the team responsible for operational processes and platforms across incident management, maintenance, on-call, issue management, and customer-serving readiness.

You will own the roadmap and delivery, from defining how teams work to building the tools they use. You will partner with infrastructure and service owners to improve reliability and readiness for customers.

Qualifications

• BS degree or equivalent experience with 10+ overall years of software engineering or related experience, including 5+ years of engineering leadership managing teams or complex technical programs.
• Knowledge of operational processes and supporting platforms, including roadmap, delivery, adoption, and improvement.
• Strong technical judgment in software architecture, platform integration, and engineering tradeoffs.
• Clear communication with engineers, cross-functional partners, and executive stakeholders.
• A record of developing engineers, growing teams, and delivering results under pressure.

Responsibilities

• Lead a team and own the roadmap for operational processes and platforms, from requirements and delivery through adoption and results.
• Set technical direction, prioritize work, and guide execution across engineering and operational disciplines.
• Partner with infrastructure, product, and security teams to establish consistent practices for incident response, maintenance, on-call, issue management, and customer-serving readiness.
• Hire and develop engineers and technical leads, building a team with clear ownership and accountability.
• Align priorities across teams, communicate progress and risks, and provide technical leadership during major incidents.

Skills

Software engineering

Engineering leadership

Operational processes

Cross-functional collaboration

Technical judgment

Education

BS degree or equivalent

Job description

NVIDIA’s EDA Infrastructure organization is seeking an engineering manager to lead the team responsible for operational processes and platforms across incident management, maintenance, on-call, issue management, and customer-serving readiness.

You will own the roadmap and delivery, from defining how teams work to building the tools they use. You will partner with infrastructure and service owners to improve reliability and readiness for customers.