Engineering Manager (Provider)
Headway
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Benefits offered by this job
Job summary
Headway is building a national network of therapists who accept insurance and delivering a platform to make mental healthcare accessible. As an Engineering Manager in the Provider group, you will lead and grow the engineering pods behind provider experiences, supporting people development, strategic planning, and hands-on technical guidance.
You will shape team structure, processes, and the way we build for scale.
Qualifications
- 3+ years of experience as an Engineering Manager.
- 3-5+ years of experience as a Software Engineer.
- Strong product mindset and cross-functional relationship-building.
- Experience building high-performing teams and delivering business outcomes.
- Technical foundation to guide teams in architectural decisions.
- Experience working across teams and functions.
Responsibilities
- Partner with cross-functional stakeholders to build scalable systems for rapid experimentation and long-term growth.
- Drive alignment on process, prioritization, and product outcomes within the team.
- Develop and grow your team through mentoring and 1-1s.
- Support and guide engineers, shaping how teams operate and deliver user-centric experiences.
- Contribute to broader company strategy and product roadmap.
- Shape how teams use AI tools to accelerate engineering work while maintaining responsible practices in healthcare.
Skills
Education
Tools
Job description
1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.
But we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.
We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.
Building a new mental healthcare system at Headway is only possible because of the scale and leverage that software can provide.
- Focus on the mission: We view software as a means of effecting change in the world, not as an end unto itself. We write software to empower our patients and therapist to better solve the problems they're facing.
- Ship small, learn fast: We are building new and novel products and believe that we learn what our users need by quickly shipping and iteration
- Everything is a product: Whether it's our patient search experience or a developer productivity improvement, we treat everything we build at Headway as a product with end-users in mind.
- Optimize for trust: We believe that engineers should be continually learning. To learn effectively and to be productive, engineers must feel safe asking questions and discussing mistakes.
- Languages: Python 3, TypeScript
- Libraries & Frameworks: FastAPI, SQLAlchemy, React, Remix, Next.js
- Datastores: Postgres, Redis
- Infrastructure: AWS (Fargate, ECS, S3, and more), Spark and Kafka
- Monitoring: Datadog, PagerDuty, Sentry
- Version Control: Github
- Vulnerability Management: Snyk, Semgrep
- Cloud Security: Lacework
- AI Tools: Cursor, Claude, Gemini, Eddy (our in-house cloud agent harness)
At Headway, we're building a national network of therapists who accept insurance — and making mental healthcare radically more accessible in the process. Supporting providers isn't just about connecting them with patients — it's about delivering the tools they need to manage their practice with ease, confidence, and compliance.
Our providers are the heart of Headway's mission — and empowering them with an easy-to-use platform is critical to both their success and the quality of care patients receive. Whether it's saving providers time, simplifying documentation, or ensuring compliance, this role is at the center of our providers' lives. As an engineering leader at Headway, you will be responsible for leading and growing the engineering pods behind our provider experiences through people development, strategic planning, and hands‑on technical support or guidance. You get to play a leading role in defining what and how these teams build, setting up how the teams operate, support, and ultimately drive best‑in‑class user experiences that have a measurable impact on our ability to execute and meet the demands of a high growth startup.
Care Delivery is building the real‑time clinical intelligence layer that lives alongside every provider session — from a live client sidebar surfaced across telehealth, in‑home, and calendar visits, to a clinical copilot that lets providers query their own notes and transcripts through a chat‑driven interface. This is a 0→1 team defining what AI‑assisted care delivery looks like at scale: high ownership, greenfield product work, and a direct line to patient outcomes at a company with 60,000+ providers.
Group Practices represents a substantial portion of our provider network and have specific needs to run their practice. This team is responsible for continuing to grow the Group Practices segment and enabling group practice providers and their administrative staff to operate efficiently on Headway.
We're looking for experienced engineering team leaders and people managers who are product‑minded, data‑informed, and energized by growth. As an Engineering Manager at Headway, you will work closely with Engineering Leadership, Product, Marketing, RevOps, and Design to shape the future of our provider acquisition strategy. This is an exciting opportunity for a passionate, mission‑aligned engineering leader to make an immediate impact at a high‑growth company.
- Partner closely with cross‑functional stakeholders to build systems that enable rapid experimentation and long‑term scale
- Drive alignment across your team on process, prioritization, and product outcomes
- Develop and grow your team through weekly 1-1s, mentorship, and feedback
- Work with and help develop aspiring engineering leaders within the engineering team
- Contribute to the broader company strategy and product roadmap
- Leads Teams into the AI Era: You don't just tolerate AI tools — you actively shape how your team uses them. You've thought carefully about where AI accelerates engineering work and where it doesn't, and you help your engineers develop genuine fluency rather than surface‑level familiarity. Whether it's AI‑assisted code review, LLM‑powered features, or rethinking which workflows to automate, you bring a builder's mindset: what should we automate, what should stay human, and how do we ship it responsibly in a healthcare context?
- You have 3+ years of experience as an experienced Engineering Manager
- You have 3-5+ years of experience as a Software Engineer
- You're energized by experimentation and growth — and can balance short‑term learning with long‑term scale
- You have a strong product mindset and have built strong cross‑functional relationships that drive optimal user experiences and build trust with users
- You have a strong technical foundation that allows you to ensure your team is making appropriate technical decisions
- You have a track record of building and leading high performing teams that have effectively delivered business outcomes through technical investments
- You have a track record of working well across teams and functions
- Nice to have: Prior experience with Python and React and working with AWS infrastructure
- Nice to have: Experience in health tech, building user‑facing products
- Nice to have: Experience building or managing teams that ship AI‑powered product features — particularly in high‑trust domains like clinical tools or financial systems
- BS, MS in Computer Science or related field
The expected base pay range for this position is $222,800 - 278,500, based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for an equity grant, depending on the position and level.
We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.
- Equity compensation
- Medical, Dental, and Vision coverage
- HSA / FSA
- 401K
- Work-from-Home Stipend
- Therapy Reimbursement
- 16-week parental leave for eligible employees
- Carrot Fertility annual reimbursement and membership
- 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
- Flexible PTO
- Employee Assistance Program (EAP)
- Training and professional development
We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.
Headway participates in E-Verify.
Compensation Range: $222.8K - $278.5K
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