Engineering Manager, Model Flywheel

OpenAI; San Francisco (CA); On-site; USD 210,000 - 300,000; Full time

Job summary

OpenAI is seeking a senior engineering leader to elevate and consolidate ChatGPT’s harness, context management, and system prompt frameworks, and to drive expansion of multi-tier model experiences in production environments in San Francisco.

You will lead model rollout automation, capacity management, and health monitoring while shaping end-to-end measurement systems, collaborating with Research, API, Fleet, and other teams to deliver reliable AI services.

Qualifications

• Proven experience leading engineering teams in cross-functional environments.
• Demonstrated success shipping production AI systems at scale.
• Deep understanding of model-driven product development, deployment lifecycle, and measurement tooling.
• Excellent communication and collaboration with engineering, research, and product stakeholders.
• Experience with large language models, distributed infrastructure, or experimentation platforms is a plus.

Responsibilities

• Elevate and consolidate ChatGPT’s harness, context management, and system prompt frameworks.
• Drive expansion and improvement of multi-tier model experiences.
• Support and scale self-serve experiment capabilities and automated guardrails.
• Lead model rollout automation, capacity management, and health monitoring.
• Shape end-to-end measurement systems (evals, grader signals, user feedback, etc.).

Skills

Leadership

Production systems

Model-driven product development

Communication & collaboration

LLMs / AI experimentation

Job description

About the Team

The ChatGPT Model Capabilities and Deployment team unified goal is to transform model advancements into great ChatGPT user experiences through reliable serving, rapid experimentation, safe deployment, and continuous improvement.

Team Focus Areas

• Model Experimentation:
  • Enable rapid, safe model validation for ChatGPT and Codex products through experiment automation and lifecycle management.
• Model Deployment:
  • Ensure safe, scalable deployment of model capabilities with robust rollout and operational tooling.
  • Automate capacity management and incorporate platform-wide health monitors.
• Model Measurement:
  • Build comprehensive evaluation and measurement systems for model quality, from user signals to launch scorecards.
  • Improve end-to-end feedback loops for continual model improvement.

Key Partnerships

Collaborate cross-functionally with teams including Model Measurement DS, Research, Codex, Fleet, Inference, and API.

In this role, you will:

• Elevate and consolidate ChatGPT’s harness, context management, and system prompt frameworks.
• Drive expansion and improvement of multi-tier model experiences.
• Support and scale self-serve experiment capabilities and automated guardrails.
• Lead model rollout automation, capacity management, and health monitoring.
• Shape end-to-end measurement systems (evals, grader signals, user feedback, etc.).

You might thrive in this role if you have:

• Proven experience leading engineering teams in complex, cross-functional environments.
• Demonstrated success shipping production systems at scale (ideally for AI or large backend services).
• Deep understanding of model-driven product development, deployment lifecycle, and measurement tooling.
• Excellent communication and collaboration skills—experience interfacing directly with engineering, research, and product stakeholders.
• Prior involvement with large language models, distributed infrastructure, or experimentation platforms is a plus.

Why Work With Us

• Tackle highly impactful technical challenges at the cutting edge of AI.
• Collaborate with world‑class researchers, engineers, and product leaders.
• Build infrastructure and experiences used by millions.
• Shape the future of how people interact with AI.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general‑purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

OpenAI’s Affirmpative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US‑based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non‑public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

To notify OpenAI that you believe this job posting is non‑compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

OpenAI Global Applicant Privacy Policy

At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.