Engineering Manager, Merchant Knowledge Platform

DoorDash USA; New York (NY); Hybrid; USD 194,000 - 285,000; Full time

Benefits offered by this job

401(k) match

Parental leave

Wellness benefits

Commuter benefits

Paid time off

Paid sick leave

Medical insurance

Dental insurance

Vision insurance

Paid holidays

Disability insurance

Life insurance

Family-forming assistance

Mental health program

Job summary

DoorDash is seeking an Engineering Manager for the Merchant Knowledge Platform in New York, NY. You will lead a team of engineers building and operating a core data platform powering merchant, store, menu, and catalog experiences across our global marketplace.

You will shape the technical direction, design distributed systems with high availability and low latency, and collaborate with engineering, product, and business teams to turn needs into reusable capabilities.

Responsibilities

• Shape the technical vision and roadmap for a global merchant data platform that supports consumer and merchant experiences across three companies.
• Guide the design of distributed systems that serve large volumes of data with high availability, low latency, and consistent performance.
• Partner with engineering, product, and business teams to turn shared needs into reusable platform capabilities and make clear decisions about priorities and tradeoffs.
• Support, coach, and develop a team of engineers with a range of experience, helping them grow their technical skills and ownership.
• Improve platform reliability and engineering practices while helping the team use AI tools to learn, build, and deliver more effectively.

Job description

Engineering Manager, Merchant Knowledge Platform

New York, NY

About the Team

The Merchant Knowledge Platform team, part of DoorDash’s Merchant organization, builds the systems that serve merchant, store, menu, and catalog data to experiences across DoorDash, Wolt, and Deliveroo. Our platform connects merchant information to the experiences people rely on every day, from discovering stores and searching for products to placing orders. We’re building the next generation of this global platform to support growing data volumes, new product capabilities, and AI-powered experiences. Our team brings together experienced technical leads and engineers early in their careers, with a shared commitment to engineering excellence and learning.

About the Role

We’re looking for an Engineering Manager to lead a team of talented engineers building and operating a platform at the core of our global marketplace. You’ll own the team’s technical direction and roadmap, working closely with engineers on architecture and design decisions while supporting their growth. You’ll partner with teams across the company to understand their needs, set priorities, and build shared capabilities that make merchant data reliable and efficient to access at scale. You must be located in the New York Metro Area for this hybrid position.

You’re excited about this opportunity because you will…

• Shape the technical vision and roadmap for a global merchant data platform that supports consumer and merchant experiences across three companies.
• Guide the design of distributed systems that serve large volumes of data with high availability, low latency, and consistent performance.
• Partner with engineering, product, and business teams to turn shared needs into reusable platform capabilities and make clear decisions about priorities and tradeoffs.
• Support, coach, and develop a team of engineers with a range of experience, helping them grow their technical skills and ownership.
• Improve platform reliability and engineering practices while helping the team use AI tools to learn, build, and deliver more effectively.

We’re excited about you because…

• You have experience managing engineers, including coaching, performance management, and supporting career growth.
• You have previously led technical projects and can guide architecture, review detailed designs, and help engineers work through complex implementation decisions.
• You have experience building and operating large-scale backend or platform systems, with a strong understanding of distributed systems, data access patterns, and reliability.
• You have experience setting technical roadmaps and balancing immediate partner needs with long-term platform investments.
• You can connect technical decisions to business outcomes and communicate priorities, tradeoffs, and expectations across teams.

Compensation

The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.

In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

To learn more about our benefits, visit our careers page here .

See below for paid time off details:

• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).

The national base pay range for this position within the United States, including Illinois and Colorado.

$193,800 - $285,000 USD

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.