Engineering Manager, E-commerce & Shop

Captura

Raleigh (NC)

Hybrid

USD 120,000 - 150,000

Full time

14 days+

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Benefits offered by this job

Dog-friendly office

Unlimited PTO

100% employer-covered health benefits

Job summary

A growing software company in Raleigh is seeking an Engineering Manager to lead their e-commerce platform team. In this role, you will mentor engineers, oversee the development of key e-commerce features, and ensure the delivery of high-quality solutions that enhance customer satisfaction. The ideal candidate will have over 7 years of experience in software engineering, strong leadership skills, and proficiency in technologies like React and Node.js. This position offers a hybrid work schedule and comprehensive benefits.

Qualifications

7+ years of software engineering experience with proven technical expertise.
2+ years of experience managing or leading engineering teams.
Strong experience with e-commerce platforms and payment systems.

Responsibilities

Lead, mentor, and grow a team of 4‑8 engineers focused on e‑commerce.
Own the technical execution and delivery of e‑commerce features.
Drive improvements to conversion rates and transaction success rates.

Skills

Software engineering experience

Technical leadership

E-commerce platform knowledge

Proficiency in web technologies

Cloud platform experience

Agile methodologies

Communication skills

Education

Bachelor's degree in Computer Science or related field

Tools

React

Node.js

Python

Job description

Captura is a workflow and e-commerce software provider built for professional photographers, uniting industry-leading products and expertise from Fotomerchant, ImageQuix, Photolynx, Skylab, Studio Ninja, and Capturelife. With a focus on delivering customer‑centric tools that simplify processes and increase efficiency, Captura is dedicated to helping photographers make more revenue, time, and opportunity through innovative technology solutions.

Working for Captura means being part of an innovative, dedicated, and fast‑growing global team where the opportunity for impact, career growth, and learning is embedded in our culture. We are excited to come to work every day and seek team members who are enthusiastic, value collaboration, have ideas to share, and want to continuously grow with our customers.

Position Summary

The Engineering Manager – E‑commerce & Shop, reporting to the Director of Engineering, leads the engineering team focused on our e‑commerce platform and shop and direct‑to‑consumer experiences. This role combines hands‑on technical leadership with people management, driving the development of scalable, secure, and high‑performing e‑commerce solutions that enable photographers to sell their work seamlessly. The EM partners closely with product managers, designers, and stakeholders to deliver features that directly impact revenue generation and customer satisfaction. They build and nurture high‑performing teams while maintaining technical excellence and fostering a culture of innovation and continuous improvement.

Responsibilities

Lead, mentor, and grow a team of 4‑8 engineers focused on e‑commerce and shop functionality
Conduct regular 1:1s, performance reviews, and career development conversations
Foster a culture of psychological safety, collaboration, and continuous learning
Recruit, onboard, and retain talented engineers aligned with team needs
Remove blockers and create an environment where the team can do their best work
Own the technical execution and delivery of e‑commerce features including shopping cart, payment processing, order management, and fulfillment
Partner with Product Managers to translate business requirements into technical solutions
Ensure reliable, performant, and secure e‑commerce experiences for photographers and their customers
Drive improvements to conversion rates, checkout flows, and transaction success rates
Oversee integration with payment gateways, shipping providers, and third‑party e‑commerce tools
Maintain high code quality standards through code reviews, testing, and architectural guidance
Champion best practices in software development, security, and scalability for e‑commerce systems
Make informed technical decisions balancing speed, quality, and maintainability
Ensure PCI compliance and security standards for payment processing
Drive technical improvements to reduce technical debt and improve system reliability
Stay current with e‑commerce technologies, payment innovations, and industry trends
Lead sprint planning, retrospectives, and continuous improvement initiatives
Establish and track key engineering metrics (velocity, deployment frequency, incident rates)
Balance feature development with maintenance, technical debt, and operational excellence
Drive predictable, high‑quality releases aligned with product roadmap
Implement and refine engineering processes that support team productivity
Partner with Product and Design to shape the e‑commerce product roadmap
Collaborate with Operations and Customer Success to understand photographer needs and pain points
Work with Marketing to enable promotional campaigns and pricing strategies
Communicate technical concepts, tradeoffs, and timelines to non‑technical stakeholders
Coordinate with other engineering teams on shared services and platform capabilities
Ensure high availability and performance of e‑commerce systems (99.9%+ uptime)
Own incident response and resolution for e‑commerce‑related issues
Drive monitoring, alerting, and observability improvements
Optimize for scale to handle traffic spikes during peak sales periods

Qualifications

Required Qualifications

Bachelor's degree in Computer Science, Engineering, or related technical field
7+ years of software engineering experience with proven technical expertise
2+ years of experience managing or leading engineering teams
Strong experience with e‑commerce platforms, payment systems, and transaction processing
Proficiency in modern web technologies (React, Node.js, Python, or similar)
Experience with cloud platforms (AWS, Azure, or GCP) and modern infrastructure
Understanding of agile methodologies and software development lifecycle
Demonstrated ability to deliver complex software projects on time and with quality
Strong communication skills with ability to influence across teams
Track record of growing and mentoring engineers

Preferred Qualifications

Experience with payment gateway integrations (Stripe, PayPal, Square, etc.)
Knowledge of PCI DSS compliance and e‑commerce security standards
Experience in high‑growth SaaS or B2C e‑commerce environments
Familiarity with marketplace or creator economy platforms
Understanding of photographers' workflow and business needs
Experience with A/B testing and data‑driven product development
Background in microservices architecture and event‑driven systems

Why Join Us

We firmly believe our differences make us collectively stronger. Captura is committed to building a team diverse in background and experience. We recognize diversity as the presence of differences, including race, gender, religion, sexual orientation, ethnicity, nationality, socioeconomic status, language, (dis)ability, age, religious commitment, and political perspective. Culture is also rich in opportunities for growth and experience.

Captura is an equal opportunity employer that considers all applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Benefits

Dog‑friendly office
Hybrid work schedule (Tues, Wed, Thurs in office) at our offices in Raleigh and Vancouver
Innovative work environment with resources to bring ideas to fruition
100% employer‑covered health, dental, and vision benefits for employee and family
100% employer‑covered life, short term disability and long term disability insurance
Discretionary / unlimited PTO
10 paid holidays
1 floating holiday
401(K) with 4% match
Employee engagement program and perks
Lunches, happy hours, snacks, and many events throughout the year