Engineering Manager, Billing Products

Jackalope Digital LLC; Chicago, Northern (IL, KY); Hybrid; USD 180,000 - 240,000; Full time

Job summary

Stripe Billing is seeking an experienced Engineering Manager to lead a high-performing team within the Stripe Billing organization. You will partner with product managers and cross-functional leaders to shape the team’s strategy and roadmap, delivering scalable financial infrastructure for SaaS and enterprise customers.

You should excel at first-principles problem solving, foster psychological safety, and coach engineers to grow capabilities while delivering measurable product outcomes across

Qualifications

• 4+ years of engineering management experience.
• 8+ years of full time software development experience.
• Proven track record hiring and leading productive engineering teams.
• Experience nurturing inclusive, high-performing teams.
• Ability to lead cross-functional organizations and measure product outcomes.
• Strong technical background with large-scale system problem solving.
• Experience building extensible software solutions that scale.

Responsibilities

• Partner with engineering leaders, product managers, and designers to shape strategy and roadmap.
• Demonstrate first principles thinking for complex problems and system design.
• Foster a healthy team culture with trust and psychological safety.
• Define processes to enable fast-paced, high-quality work.
• Coach engineers to advance careers and develop new skills.
• Contribute to Stripe-wide engineering initiatives as a leadership team member.
• Work with recruiting to hire strong engineering talent.

Skills

Engineering management

Software development

Team leadership

Cross-functional collaboration

Product outcomes

System design

Autonomy

Job description

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

The Billing organization at Stripe builds and operates Stripe Billing, a growing product vertical inside of Stripe. Hundreds of thousands of businesses of all sizes and types use Stripe Billing to collect revenue for recurring and one-time payments across a variety of different pricing models—from selling SaaS subscriptions, to orchestrating multi-stage contracts, delivering business analytics, and providing recovery and retention tools to prevent customer churn.

To support even the most unique and complex business models, our technology and products must be configurable and programmable. This requires our team to innovate in how we model different types of businesses, and how we use technology to enable customers to piece together Stripe’s Billing’s platform primitives into holistic solutions that support any type of business. Through this work, Stripe Billing allows worry-free innovation and evolution of any customer’s business model. Stripe is defining the industry’s approach to Billing solutions; we’re looking for innovators to join us.

What you’ll do

We’re looking for an experienced Engineering Manager to lead a team within the Stripe Billing organization. In this role, you will manage a high-performing team of engineers and partner closely with product managers and other cross-functional leaders to shape the team’s strategy and roadmap. You will excel in this role if you’re a product-focused engineering manager who can collaborate effectively across multiple teams and functions to deliver results. If you enjoy building and nurturing high-performing engineering teams, helping guide the direction of product development, and engaging directly with users of the platform, this will be a great opportunity for your career.

You will:

• Partner closely with engineering leaders, product managers, and designers to shape the team’s strategy and roadmap
• Demonstrate strong first principles thinking when approaching complex problems and system design
• Foster a healthy team culture with a high level of trust and psychological safety
• Define processes that enable the team do its best work in a fast-paced, dynamic environment
• Coach and mentor engineers on the team to help them advance in their careers and develop new skills
• Contribute to engineering-wide initiatives as a member of Stripe’s engineering management team
• Work closely with Stripe’s recruiting team to hire strong engineering talent

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 4+ years of engineering management experience
• 8+ years of full time software development experience
• You have a consistent track record of hiring and leading productive engineering teams
• You’ve nurtured healthy work environments that are supportive, challenging, diverse and inclusive
• You’re motivated to work in highly cross-functional organizations, with a strong ability to lead and measure product outcomes
• You’ve leveraged your strong technical background and hands-on experience in solving large scale and difficult technical problems
• You have experience building extensible, leveraged software solutions that scale to different kinds of user needs.
• You have the ability to thrive while operating with a high level of autonomy and responsibility

Preferred qualifications

• You have a strong product and design sense, and enjoy finding elegant solutions to complex problems
• You’ve built strong cross-team relationships that span organizational boundaries
• You have experience building and leading a distributed team that works across multiple locations and time zones