Engineering Leader - Wiring Devices

UL, LLC; Northbrook (IL); Hybrid; USD 108,000 - 143,000; Full time

Benefits offered by this job

Annual bonus

Health benefits

401K

Paid time off

Job summary

UL LLC is seeking a hybrid role professional to drive capacity and capability management, align cross-functional teams with customers, and deliver financial results. You will lead a high-performing group, coach members, and ensure policy compliance while growing UL's customer relationships across multiple locations.

The role requires a Bachelor's degree and 5+ years' experience in engineering or related environments, with preference for leadership and customer-facing background.

Qualifications

• Bachelor's degree in Engineering, Business, Supply Chain, or similar.
• 5+ years of experience in engineering, industrial laboratory, or related environment.
• Leadership experience preferred.
• Experience in a customer or external-facing role preferred.
• Proficiency in Microsoft Office.
• Strong communication and ability to work with internal and external stakeholders.
• Ability to coach and mentor a team of all experience levels.
• Ability to work in a matrixed environment.

Responsibilities

• Implements and executes capacity and capability management under the guidance of the Engineering Manager.
• Ensures effective workflow by engaging with cross functional leads and customers in order to understand scope of projects and technical needs to assign resources effectively.
• Responsible for driving process improvements to ensure financial results are achieved.
• Typically supports local members of a team but may support remote employees in other locations.
• Drives a high performing team by managing the performance and development of team members.
• Operates effectively in the UL matrix to actively support and drive high performance culture changes, transformation efforts and people engagement.
• Holds team and self accountable for results, assists engineering Manager in defining goals and performance objectives and metrics to execute strategy.
• Develops and coaches by providing, training, career counseling, feedback, guidance to drive high performance and morale.
• Ensures understanding of and compliance with all established policies and requirements.
• Increases customer loyalty, anticipates customer needs and provides proactive solutions.
• Gathers, shares and responds to customer feedback. Coaches and mentors employees to do the same.
• Supports sales by building relationships with customers, requiring a deep understanding of what is in pipeline, obtaining feedback on how UL can do better, what is working well and identifies actions and solutions. Provides direct support to customers and team by providing technical guidance and engineering judgment to complete projects and address all issues arising needing resolution (i.e.. customer complaints, unusual requests, technical advice).
• Ensures quality and adherence to policies and standards requirements. Leads and/or participates in discussions to drive business initiatives through brainstorming discussions.
• Empowers and holds team accountable to find new opportunities to effectively drive growth & financial goals (revenue, profit, enterprise value, etc. ).
• Delegates Project Handlers to establish the appropriate test programs.
• Supports and guides project handlers to ensure compliance with requirements, changes in project scope or specifications and customer notifications.
• Explains UL family of company's policies, procedures and requirements, negotiates completion dates and sample requirements, and ensures an effective experience with the UL family of companies.
• May handle some projects and/or act as lead reviewer to support workflow and demand.
• Communicates and exemplifies ULs Vision and Mission.
• Leads, promotes and embraces change through self and team.
• Collaborates and builds trust within the organization and with customers to meet or exceed their expectations.
• Develops strong, flexible cross-functional networks and global relationships to promote becoming the fastest, highest quality and most customer-friendly organization. Coaches and mentors employees to do the same.
• Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices.
• Performs other duties as directed.
• Bachelor's degree in Engineering, Business, Supply Chain, or similar.
• 5+ years of experience in an engineering, industrial laboratory, or related environment.
• Leadership experience preferred.
• Experience in a customer or external-facing role preferred.
• Proficiency in Microsoft Office.
• Strong communication and ability to work with internal and external stakeholders.
• Ability to coach and mentor a team of all experience levels.
• Ability to work in a matrixed environment.

Skills

Leadership

Customer-facing

Communication

Mentoring

Matrixed environment

Stakeholder management

Education

Bachelor's degree in Engineering, Business, Supply Chain, or similar

Tools

Microsoft Office

Job description

This is a hybrid role requiring 3 days per week in Raleigh, NC; Northbrook, IL; or Melville, NY.

• Implements and executes capacity and capability management under the guidance of the Engineering Manager.

• Ensures effective workflow by engaging with cross functional leads and customers in order to understand scope of projects and technical needs to assign resources effectively.

• Responsible for driving process improvements to ensure financial results are achieved.

• Typically supports local members of a team but may support remote employees in other locations.

• Drives a high performing team by managing the performance and development of team members.

• Operates effectively in the UL matrix to actively support and drive high performance culture changes, transformation efforts and people engagement.

• Holds team and self accountable for results, assists engineering Manager in defining goals and performance objectives and metrics to execute strategy.

• Develops and coaches by providing, training, career counseling, feedback, guidance to drive high performance and morale.

• Ensures understanding of and compliance with all established policies and requirements.

• Increases customer loyalty, anticipates customer needs and provides proactive solutions.

• Gathers, shares and responds to customer feedback. Coaches and mentors employees to do the same.

• Supports sales by building relationships with customers, requiring a deep understanding of what is in pipeline, obtaining feedback on how UL can do better, what is working well and identifies actions and solutions. Provides direct support to customers and team by providing technical guidance and engineering judgment to complete projects and address all issues arising needing resolution (i.e.. customer complaints, unusual requests, technical advice).

• Ensures quality and adherence to policies and standards requirements. Leads and/or participates in discussions to drive business initiatives through brainstorming discussions.

• Empowers and holds team accountable to find new opportunities to effectively drive growth & financial goals (revenue, profit, enterprise value, etc. ).

• Delegates Project Handlers to establish the appropriate test programs.

• Supports and guides project handlers to ensure compliance with requirements, changes in project scope or specifications and customer notifications.

• Explains UL family of company's policies, procedures and requirements, negotiates completion dates and sample requirements, and ensures an effective experience with the UL family of companies.

• May handle some projects and/or act as lead reviewer to support workflow and demand.

• Communicates and exemplifies ULs Vision and Mission.

• Leads, promotes and embraces change through self and team.

• Collaborates and builds trust within the organization and with customers to meet or exceed their expectations.

• Develops strong, flexible cross-functional networks and global relationships to promote becoming the fastest, highest quality and most customer-friendly organization. Coaches and mentors employees to do the same.

• Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices.

• Performs other duties as directed.

• Bachelor's degree in Engineering, Business, Supply Chain, or similar.

• 5+ years of experience in an engineering, industrial laboratory, or related environment.

• Leadership experience preferred.

• Experience in a customer or external-facing role preferred.

• Proficiency in Microsoft Office.

• Strong communication and ability to work with internal and external stakeholders.

• Ability to coach and mentor a team of all experience levels.

• Ability to work in a matrixed environment.

What we offer:

• Total Rewards: We understand compensation is an important factor as you consider the next step in your career . The estimated salary range for this position is $107,500-$143,300 and is based on multiple factors, including job-related knowledge/skills, experience, geographical location, as well as other factors. This position is eligible for annual bonus compensation with a target payout of 20% of the base salary. This position also provides health benefits such as medical, dental and vision; wellness benefits such as mental and financial health; and retirement savings (401K) commensurate with the standard rewards offered in each individual location or country. We also provide full-time employees with paid time off including vacation (15 days), holiday including floating holidays (12 days) and sick time off (80 hours).

Learn More:

Curious? To learn more about us and the work we do, visit UL.com (https://www.ul.com/healthcare-and-life-sciences)

A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers’ product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers’ products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.

UL LLC has been and will continue to be an equal opportunity employer. To assure full implementation of this equal employment policy, we will take steps to assure that:

Persons are recruited, hired, assigned and promoted without regard to race, color, age, sex or gender, sexual orientation, gender identity, gender expression, transgender status, religion, creed, national origin, ethnicity, citizenship, ancestry, disability, genetic information, military or veteran status, pregnancy, marital or familial status, or any other protected category under applicable law.