Engineering Leader, Remote Operations Center (ROC) – Day Shift

gevernova; City of Schenectady (NY); Remote; USD 132,000 - 219,000; Full time

Benefits offered by this job

Relocation assistance provided

Medical, dental, vision coverage

Prescription drug coverage

Health Coach access

24/7 nurse-based resource

Employee Assistance Program

401(k) with company match

Tuition assistance

Adoption assistance

Paid parental leave

Disability benefits

Life insurance

12 paid holidays

Permissive time off

Job summary

GE Vernova seeks a Manager of the Remote Operations Center to lead a high-performing ROC engineering team responsible for monitoring and troubleshooting the wind fleet. The role focuses on scaling ROC capabilities, driving digital transformation, and delivering 24/7 value to field operations and global partners.

The role emphasizes strategic leadership, KPI governance, safety, and cross-functional collaboration to continuously improve reliability and performance across the fleet.

Qualifications

• Bachelor’s degree in Engineering, Business, or related field (Advanced degree or MBA is a plus).
• Minimum 5–7+ years of experience in Wind Operations, Power Generation, or large-scale remote operations centers.

Responsibilities

• Provide daily leadership, mentorship, and career development for a team of ROC Engineers.
• Drive ROC standard work, optimize remote monitoring tools, increase fleet availability, decrease case duration and enhance customer experience.
• Manage operational budgets, staffing requirements, and shift scheduling to ensure 24/7 global coverage.
• Set and monitor KPIs for the ROC team (e.g., Mean Time to Repair, Alarm Management efficiency, Fleet Availability).
• Foster a culture of continuous improvement, ensuring data-driven ROC insights are integrated into field maintenance and engineering cycles.
• Bridge the gap between Digital, Engineering, and Field Operations for seamless tech transfer and knowledge sharing.
• Sponsor ROC safety and compliance; ensure processes meet safety standards and internal protocols; drive Lessons Learned sessions.
• Ensure ROC practices comply with regional Grid Codes and regulatory requirements.
• Coordinate with Site Managers, Regional Leaders, and Product Engineering regarding fleet performance issues; communicate fleet health to leadership.
• Collaborate with Digital/Software teams to prioritize diagnostic tool development and fleet-wide logic improvements.

Skills

Wind SCADA systems

Cross-functional influence

Lean/operational excellence

Renewable energy ops

Strategic planning & budgeting

Education

Bachelor’s degree in Engineering/Business

Job description

Job Description Summary

The Manager of the Remote Operations Center (ROC) is responsible for the overall strategy, performance, and safety culture of the ROC team. This leader oversees a high-performing group of Engineers tasked with monitoring and troubleshooting the GE Vernova wind fleet. The Manager is responsible for scaling ROC capabilities, driving digital transformation, and ensuring that the ROC acts as a high-value asset to our field operations and global engineering partners.

Job Description

Key Responsibilities

Day Shift:

• Shift 1 - Sunday 6:45AM - 7PM, Monday 6:45 AM - 7PM, Tuesday 6:45 AM-7 PM, Wednesday 6:45 AM - 1PM (Off Thursday, Friday and Saturday)

1. Team Leadership & Strategic Development

• Provide daily leadership, mentorship, and career development for a team of ROC Engineers.
• Drive ROC standard work, focusing on optimizing remote monitoring tools, increasing fleet availability, decreasing case duration and enhancing customer experience.
• Manage operational budgets, staffing requirements, and shift scheduling to ensure 24/7 global coverage.

2. Driving Operational Excellence & Continuous Improvement

• Set and monitor KPIs for the ROC team (e.g., Mean Time to Repair, Alarm Management efficiency, Fleet Availability).
• Foster a culture of continuous improvement, ensuring that data-driven insights from the ROC are systematically integrated into field maintenance practices and engineering design cycles.
• Bridge the gap between Digital, Engineering, and Field Operations to ensure a seamless transition of technology and knowledge.

3. Safety & Compliance Oversight

• Serve as the sponsor for ROC safety and compliance. Ensure that all remote operational processes meet or exceed industry safety standards and internal GEV protocols.
• Support incident reviews and drive "Lessons Learned" sessions to prevent recurrence of operational or safety issues.
• Ensure that all ROC practices comply with regional Grid Codes and regulatory requirements.

4. Cross-Functional Stakeholder Management

• Act as the primary point of contact for Site Managers, Regional Leaders, and Product Engineering regarding fleet performance issues.
• Represent the ROC in high-level operational reviews and communicate fleet health status to leadership.
• Coordinate with the Digital/Software teams to prioritize diagnostic tool development and fleet-wide logic improvements.

Required Qualifications

• Bachelor’s degree in Engineering, Business, or a related field (Advanced degree or MBA is a plus).
• Minimum 5–7+ years of experience in Wind Operations, Power Generation, or large-scale remote operations centers.

Preferred Skills

• Strong understanding of wind farm SCADA systems, fleet management software, and diagnostic workflows.
• Demonstrated ability to influence cross-functional teams and drive organizational change.
• Experience with lean management or operational excellence methodologies.
• Experience in grid-scale renewable energy operations and regulatory environments.
• Strategic planning and budget management experience.

GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

Relocation Assistance Provided: Yes

For candidates applying to a U.S. based position, the pay range for this position is between $131,700.00 and $219,300.00. The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set.Bonus eligibility: discretionary annual bonus.This posting is expected to remain open for at least seven days after it was posted on September 11, 2026.Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off.GE Vernova Inc. or its affiliates (collectively or individually, “GE Vernova”) sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a GE Vernova welfare benefit plan or program. This document does not create a contract of employment with any individual.