Engineer - Observability & Monitoring

AEO; Pittsburgh (Allegheny County); Hybrid; USD 80,000 - 100,000; Full time

Benefits offered by this job

Generous employee discount

Summer Fridays

Casual dress code

Hybrid schedule

FOMO events

Job summary

AEO in Pittsburgh is seeking an Engineer - Observability & Monitoring to enhance monitoring systems and lead training sessions. Candidates should have experience with platforms like New Relic and possess strong communication skills.

The role offers a hybrid schedule with attractive perks including a generous employee discount, summer Fridays, and exciting company-wide events. AEO is committed to empowering its community and embracing self-expression.

Qualifications

• Experience with monitoring platform administration using New Relic, Splunk, or equivalent.
• Working knowledge of application and infrastructure topology for eCommerce.
• Experience with automation tools like Ansible or Terraform.

Responsibilities

• Enhance existing monitoring system for cost and complexity reduction.
• Contribute to monitoring roadmap through industry trend research.
• Lead training sessions with monitoring stakeholders.

Skills

Monitoring platform administration

Strong Communication - written and verbal

Strong organizational, analytical and critical thinking skills

Experience with automation tools (Ansible, Terraform, Argo)

Familiarity with VMs, AWS/GCP, Kubernetes

Tools

New Relic

Splunk

Elastic

Google Observability

Atlassian

Job description

Title: Engineer - Observability & Monitoring

Reports To: Associate Manager - Engineering

Location: Pittsburgh, PA

American Eagle is a youth culture brand grounded in denim. Our purpose extends beyond making the best jeans–we embrace self expression, culture, optimism and connection. Through the brand platform Live Your Life, we empower our community to be who they want to be all while wearing the clothes that make them most confident.

Get to Know the Role

We are looking for an experienced monitoring and observability engineer who can partner with us to bring the team to the next level. This candidate will help us ensure site stability through our observability platform, both in its current topology as well as help us identify what is next to support our engineering growth strategy. This role is expected to be a partner in our journey, so we are looking for someone who can identify opportunities in tools, process, execution, and delivery.

What You’ll Do

• Enhance existing monitoring system to reduce cost and complexity while adding self service and automation capabilities
• Contribute to monitoring roadmap through research of industry trends, new alternatives, and enhanced capabilities to ensure we are utilizing the best tool for the job
• Partner with monitoring stakeholders to ensure their needs are being met, any gaps / opportunities on the platform as well as discuss upcoming needs
• Lead training sessions with our monitoring stakeholders to ensure teams are engaged and understanding of all of the capabilities of the platform
• Partner with our vendors to understand tool capabilities as well as future enhancements so we can ensure we are consistently moving our platform forward
• Maintain monitoring platform (currently New Relic, Splunk, Elastic, Google Observability, Atlassian)

What You Bring

• Experience with monitoring platform administration currently utilized tools or industry equivalents
• Working knowledge of application and infrastructure topology required to operate an eCommerce application platform
• Experience with automation tools (Ansible, Terraform, Argo)
• Strong organizational, analytical and critical thinking skills
• Strong Communication - written and verbal
• Familiarity with platform components such as VMs, AWS/GCP, Kubernetes, load balancers, cloud products, container systems, compute, storage

Perks: Why You’ll Love it Here

• Generous employee discount
• Summer Fridays
• Casual dress code
• Hybrid schedule
• FOMO events (Exciting company-wide events)

Pay/Benefits Information

• Actual starting pay is determined by various factors, including but not limited to relevant experience and location.
• Subject to eligibility requirements, associates may receive health care benefits (including medical, vision, and dental); wellness benefits; 401(k) retirement benefits; life and disability insurance; employee stock purchase program; paid time off; paid sick leave; and parental leave and benefits.
• Paid Time Off, paid sick leave, and holiday pay vary by job level and type, job location, employment classification (part-time or full-time / exempt or non-exempt), and years of service. For additional information, please click here.
• AEO may also provide discretionary bonuses and other incentives at its discretion.