Engineer - Network LAN/WAN

HCL Technologies Limited; Houston (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

HCL Technologies Limited is seeking a Data Center Technician to contribute to reliable IT infrastructure in a fast-paced environment. You will gain hands-on experience with servers, storage, and networking gear while supporting operations and deployments.

You will troubleshoot issues, install hardware, manage tickets, and collaborate with engineers to ensure uptime. The role offers training programs and opportunities to grow within a global technology leader.

Qualifications

• High School diploma or equivalent; CS degree preferred.
• Strong interest in IT infrastructure, networking and hardware.
• Excellent communication and teamwork skills.

Responsibilities

• Troubleshoot and resolve hardware issues on servers, storage systems, and network devices.
• Install and maintain servers, network equipment, and cabling.
• Track, document, and close service requests.
• Collaborate with engineers and technicians to resolve challenges.
• Participate in training to stay current with technologies.
• Manage hardware inventory and lifecycle tracking.
• Assist with MAC: hardware installations, labeling, and connectivity during upgrades.
• Follow site security protocols and ensure proper documentation of all activities.

Skills

Troubleshooting

Server maintenance

Cable management

Ticket/documentation

Collaboration

Continuous learning

MAC support

Security/compliance

Education

High School diploma or equivalent

Associate or Bachelor’s degree in CS or related field

Job description

Job Summary : As a Data Center Technician, you will play a vital role in ensuring the reliability and performance of critical IT infrastructure. This position offers hands‑on experience with cutting‑edge hardware and networking technologies in a collaborative, fast‑paced environment, perfect for individuals looking to launch a career in technology.

• Troubleshoot & Resolve: Diagnose and resolve hardware issues on servers, storage systems, and network devices.
• Install & Maintain: Set up and maintain servers, network equipment, and cable.
• Ticket Management: Track, document, and close service requests accurately and efficiently.
• Collaboration: Work closely with engineers and technicians to resolve technical challenges.
• Continuous Learning: Participate in training programs to stay current with emerging technologies.
• Inventory & Asset Management: Assist in managing hardware inventory and tracking equipment lifecycle.
• Support Moves/Adds/Changes (MAC): Help with hardware installations, labeling, and connectivity during data center upgrades.
• Compliance & Security: Follow site security protocols and ensure proper documentation of all activities.

Key Responsibilities

Key Sourcing Information : NA

Skill Requirements

Skill Requirement : As a Data Center Technician, you will play a vital role in ensuring the reliability and performance of critical IT infrastructure. This position offers hands‑on experience with cutting‑edge hardware and networking technologies in a collaborative, fast‑paced environment, perfect for individuals looking to launch a career in technology.

• Troubleshoot & Resolve: Diagnose and resolve hardware issues on servers, storage systems, and network devices.
• Install & Maintain: Set up and maintain servers, network equipment, and cable.
• Ticket Management: Track, document, and close service requests accurately and efficiently.
• Collaboration: Work closely with engineers and technicians to resolve technical challenges.
• Continuous Learning: Participate in training programs to stay current with emerging technologies.
• Inventory & Asset Management: Assist in managing hardware inventory and tracking equipment lifecycle.
• Support Moves/Adds/Changes (MAC): Help with hardware installations, labeling, and connectivity during data center upgrades.
• Compliance & Security: Follow site security protocols and ensure proper documentation of all activities.

Why Join Us?

• Gain exposure to enterprise‑level hardware and networking systems.
• Develop technical, problem‑solving, and communication skills.
• Work in a dynamic, team‑oriented environment with opportunities for growth.

Qualifications

• Required:
  • High School diploma or equivalent (Associate or Bachelor’s in Computer Science or related field preferred).
  • Strong interest in IT infrastructure, networking, and hardware.
  • Excellent communication and teamwork skills.
• Preferred:
  • Familiarity with basic tools and hardware components.
  • Industry certifications (Networking, Data Center) are a plus.

Position details Job title - Data Center Smart Hands Trainee Position type : Job Work-Study program: No Location requirements Edit Location type: Onsite Onsite location : Monroe, Louisiana, United States of America Rayville, Louisiana, United States

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026totaled $14.8billion.

Compensation and Benefits

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.

Other Requirements

Other Requirement : As a Data Center Technician, you will play a vital role in ensuring the reliability and performance of critical IT infrastructure. This position offers hands‑on experience with cutting‑edge hardware and networking technologies in a collaborative, fast‑paced environment, perfect for individuals looking to launch a career in technology.

• Troubleshoot & Resolve: Diagnose and resolve hardware issues on servers, storage systems, and network devices.
• Install & Maintain: Set up and maintain servers, network equipment, and cable.
• Ticket Management: Track, document, and close service requests accurately and efficiently.
• Collaboration: Work closely with engineers and technicians to resolve technical challenges.
• Continuous Learning: Participate in training programs to stay current with emerging technologies.
• Inventory & Asset Management: Assist in managing hardware inventory and tracking equipment lifecycle.
• Support Moves/Adds/Changes (MAC): Help with hardware installations, labeling, and connectivity during data center upgrades.
• Compliance & Security: Follow site security protocols and ensure proper documentation of all activities.

Why Join Us?

• Gain exposure to enterprise‑level hardware and networking systems.
• Develop technical, problem‑solving, and communication skills.
• Work in a dynamic, team‑oriented environment with opportunities for growth.

Qualifications

• Required:
  • High School diploma or equivalent (Associate or Bachelor’s in Computer Science or related field preferred).
  • Strong interest in IT infrastructure, networking, and hardware.
  • Excellent communication and teamwork skills.
• Preferred:
  • Familiarity with basic tools and hardware components.
  • Industry certifications (Networking, Data Center) are a plus.

Position details Job title - Data Center Smart Hands Trainee Position type : Job Work-Study program: No Location requirements Edit Location type: Onsite Onsite location : Monroe, Louisiana, United States of America Rayville, Louisiana, United States