Engineer-Information Services I

Indiana University Health; Indianapolis (IN); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Indiana University Health, Inc. seeks a NOC Engineer to monitor, maintain, and troubleshoot our critical network infrastructure and IT systems.

You will be the first line of defense for incident response, alert triage, and system performance monitoring, ensuring 24/7 uptime and high availability. The ideal candidate has a strong networking foundation and hands-on monitoring experience.

Qualifications

• Bachelor's degree or equivalent experience required.
• 0-3 years of experience required.
• Healthcare experience and understanding of processes preferred.
• Familiarity/experience with hypervisors and scripting required.

Responsibilities

• Monitor, maintain, and troubleshoot critical network infrastructure and IT systems.
• Serve as the first line of incident response, alert triage, and system performance monitoring.
• Ensure 24/7 uptime and high availability.
• Review and evaluate new technologies and provide feedback on configuration and operation.

Skills

Networking basics

Monitoring experience

Scripting

Troubleshooting

Education

Bachelor's degree or equivalent

Tools

Hypervisors

Scripting

Job description

Overview

Engineer-Information Services I

Our team members advance our mission and exemplify excellence, compassion, teamwork, and purpose in all that they do. Indiana University Health is seeking individuals who embody these values to join our Information Services organization in the role of Engineer-Information Services I. Seeking applicants for 2nd OR 3rd shift ONLY.

Summary

The NOC Engineer will monitor, maintain, and troubleshoot our critical network infrastructure and IT systems. In this role, you will be the first line of defense for incident response, alert triage, and system performance monitoring, ensuring 24/7 uptime and high availability.

The ideal candidate brings a strong foundation in networking concepts (TCP/IP, routing, switching), hands‑on experience with monitoring tools, and a proactive approach to diagnosing and resolving complex technical issues.

Fulfills customer requirements via design/build/test/troubleshoot/document activities for enterprise‑class datacenter computing hardware, software, networking tools and platforms. Reviews and evaluates the newest technologies & provides feedback for how to best configure and operate. Analyzes proposed solution architecture and suggests practical amendments as appropriate.

Candidate Qualifications

Candidates for the position will be evaluated according to the following criteria and competencies.

• Bachelor's Degree or equivalent years of experience is required.
• 0-3 years of experience required.
• Healthcare, health insurance and health providers experience and understanding of processes is preferred.
• Working & demonstrable familiarity/experience with hypervisors and scripting is required.

Key Relationships

Reports to: Manager-Information Services

Direct Reports: N/A

Shift: Full time/Hybrid -- 2nd or 3rd shift only

Location: Indianapolis, IN or Fort Wayne, IN

Indiana University Health is unlike any other healthcare system, and we are looking for team members who share the things that matter most to us. IU Health leaders play a crucial role in advancing the mission of our organization and inspiring teams to make a meaningful difference in the lives of patients. As one of Indiana’s largest employers and the most comprehensive medical system in the state, our vision is to lead the transformation of healthcare through quality, innovation, and education, and make Indiana one of the healthiest states.

IU Health is the largest health system in Indiana with nearly 40,000 team members, 15 hospitals, and $8.64 billion in operating revenue. The system’s programs in cancer, cardiovascular, neuroscience, orthopedics, pediatrics, and transplants have received national recognition for quality patient care. IU Health, in partnership with the Indiana University School of Medicine, brings together highly skilled physicians, researchers, and educators into close collaboration to provide world‑class care for children and adults and improve the health of patients and communities across Indiana.

Indiana University Health is dedicated to a fair hiring process and is committed to equal opportunity and nondiscrimination for all individuals, regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, gender identity, expression, sexual orientation, or veteran status.