Engineer in Charge I

Daifuku Cleanroom America Corporation; Austin (TX); Presencial; USD 90.000 - 120.000; Jornada completa

Descripción de la vacante

Daifuku Cleanroom America Corporation is seeking an Engineer in Charge I to serve as the technical lead on customer sites, coordinating repairs, installations, and CIP modifications. The role includes mentoring FSEs, interfacing with corporate for spare parts, and ensuring availability and uptime per contract requirements.

The EIC will analyze complex issues, prepare technical reports, and communicate project status in meetings with customers.

Formación

• AS degree or technical certificate or equivalent with 8+ years related experience.
• Excellent communication and troubleshooting skills.
• Willingness to travel and emergency call-in work.

Responsabilidades

• Isolate and resolve complex equipment and/or system malfunctions.
• Lead CIP programs and drive process improvements.
• Train and mentor site FSE's.
• Generate reports on downtime and maintenance activities.
• Represent the company in customer meetings and provide status updates.

Conocimientos

Communication skills

Troubleshooting

Customer focus

Travel readiness

Safety compliance

Team mentoring

Educación

AS degree or technical certificate

Herramientas

Microsoft Office

Descripción del empleo

Engineer in Charge I

Job Location

US-TX-AUSTIN

# of Openings

1

Company Division

CRUS

Overview

EIC serves as technical person at customer site and a technical advisor to the FSE's. Coordinates, develops, verifies, and maintains technical skill level of self and all assigned FSE's and SC. Direct technical and activity communication link to corporate for spare parts and technical skill levels and customer issues. The EIC is responsible for meeting contractually specified availability / MTBI requirements and minimizing service down time at the site. The EIC strives to improve equipment availability, reliability, and customer satisfaction. Proactively looks for, identifies, and resolves daily issues to prevent downtime. Responsible for error recovery, equipment repairs, and installation of any assigned CIP modifications. Assist in providing technical support and information support for all sites when required. May report to a senior EIC or act as a Floater EIC. Attends Service/Project Meetings for his/her site to provide updates.

Responsibilities

• Isolate and resolve complex equipment and/or system malfunctions and take corrective action. Analyze, evaluate, and plan methods of approach and organize means to achieve the solution of complex technical problems. Considered to be a technical leader to provide mentoring and/or training to FSE'[s. May require assistance with TA group.
• May lead or initiate and drive Continuous Improvement Project (CIP) programs and Plan of Action Teams. Provide analysis of data and drive process and product improvements. Experience in creating and writing QA policies and procedures.
• Provide training, mentoring, and guidance to site FSE's. Train customer personnel in equipment operation and maintenance responsibilities.
• Generate reports and facilitate presentations of equipment downtime, PM, calibration, and other maintenance activities. Create and present reports, project plans, and other documentation as required.
• Participate in ongoing staff meetings and activities. Represent Company in dealings with customer to achieve customer satisfaction with equipment and make presentations to customers in operational status project meetings.

Qualifications and Abilities

• Must possess excellent communication skills with ability to speak with clarity and interface effectively with customers and peers.
• Requires excellent systematic troubleshooting skills, judgment, and problem solving skills to resolve diverse projects with ability to handle problems independently and implement corrective action.
• Displays broad-based customer focus and commitment to resolve problems and make decisions based upon the priority of the problem in relation to business needs.
• Must be available to travel as needed and be available for specific emergency call-in work.
• Requires comprehensive knowledge of basic computer language and commands.
• Must be able to work weekends and holidays.
• Must follow safety guidelines established for work area and wear protective clothing when exposed to hazardous materials. Conform at all times to customer's safety and cleanliness policies to maintain a safe and clean work environment.
• Will need to follow and understand posted work rules and procedures.

Education

• AS degree, technical certificate, or equivalent with minimum of 8 years related work experience desired.

Knowledge (Equipment, Tools, Principles, Software, Math, etc.) & Experience

Knowledge:

• All equipment on Site.

Computer Skills:

• Microsoft Office (Word, Excel, Power Point, and Outlook)

LIMITATIONS AND DISCLAIMER

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position.

All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws.

Requirements are representative of minimum levels of knowledge, skills, and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an "at-will" basis.

Daifuku is an Aff a ti tive Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, gender, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, veteran status or medical condition.