Engineer III

Uniti; Harrison (AR); On-site; USD 78,000 - 102,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401K Plan

Health & Flexible Savings Account

Life and AD&D Insurance

Educational Assistance Plan

Job summary

Uniti is seeking an Engineer III to serve as a Customer Premises Platform Engineer. You will certify, validate, and support CPE platforms across deployment lifecycles, partnering with multiple teams to remove blockers and secure approvals.

The role emphasizes automated improvements, scalable processes, and clear production handoff. The position requires a college degree in engineering or related field and 3–5 years of professional experience (or 7+ years in related roles).

Qualifications

• Bachelor’s degree in engineering or related field required.
• 3–5 years professional engineering/technical experience, or 7+ years in related roles.
• Experience with CPE, broadband access, or ISP environments.
• Strong troubleshooting across routing, DNS, proxy, and security.
• Ability to define deployment models and production handoff.

Responsibilities

• Certify CPE hardware, software, and service capabilities for production use.
• Validate end-to-end service designs and deployment models.
• Perform lab tests, field validation, and readiness reviews.
• Support customer migration and service-conversion programs.
• Drive automation across provisioning, workflow execution, and handoffs.
• Produce documentation and leadership updates.

Skills

CPE engineering

Broadband access

Telecommunications

Customer premises experience

Troubleshooting networking

Cross-functional collaboration

Education

College degree in Engineering

Equivalent combination of education and experience

Tools

Remote device management

Provisioning workflows

Automation scripting

Automation tooling

Job description

Kinetic, a business unit of Uniti (https://www.uniti.com/) (NASDAQ: UNIT), is a premier insurgent provider of multi-gigabit fiber internet, whole-home Wi‑Fi, internet security, and voice services in 1,400 markets across 18 states in across the U.S. Additional information about Kinetic is available at www.GoKinetic.com

_________________________________________________________

About the Role:

The Engineer III position will fulfill the role of a Customer Premises Platform Engineer who certifies, deployment readiness, and lifecycle support for customer-premises platforms. This role validates new capabilities, defines production standards, supports migration programs, resolves platform issues, and drives automation to improve speed, reliability, and scale.

What You’ll Do:

• Certify customer-premises hardware, software, and service capabilities for production use

• Validate end-to-end service designs, including access connectivity, customer edge equipment, powered devices, and in-building connectivity options

• Define deployment models, provisioning standards, hardware requirements, support procedures, and production handoff requirements

• Perform lab testing, field validation, issue tracking, and readiness reviews from concept through production

• Support customer migration and service‑conversion programs that depend on CPE platform capabilities

• Troubleshoot routing, DNS, proxy, session persistence, access control, and service transaction issues

• Partner with Cybersecurity, IT, Network, Operations, Product, Marketing, and vendors to remove blockers and secure approvals

• Drive automation across file processing, provisioning, workflow execution, and operational handoffs

• Produce clear documentation, test plans, certification results, operational procedures, and leadership updates

• Track risks, dependencies, blockers, action items, and readiness metrics through closure

Do You Have?

• Strong background in CPE engineering, broadband access, managed connectivity, telecommunications, or ISP environments

• Hands‑on experience with remote device management, provisioning workflows, customer equipment lifecycle support, and production deployment standards

• Strong troubleshooting skills across routing, DNS, proxy, session handling, access control, and cloud‑security environments

• Ability to perform structured testing, certification, documentation, change readiness, and operational handoff

• Strong cross‑functional execution skills with Engineering, IT, Security, Operations, Product, and external partners

• Clear communication, strong ownership, and the ability to turn ambiguity into executable plans

Even Better:

• Experience supporting CPE certification, customer migration, service conversion, or CPE refresh programs

• Familiarity with security reviews, exception requests, change management, and operational readiness controls

• Scripting or automation experience for workflow improvement, API integration, or operational tooling

Measures of Success:

• CPE platforms are certified, documented, secure, supportable, and production ready

• Deployment standards are repeatable, approved, and operationally clear

• Migration workflows run reliably, at scale, and with minimal manual effort

• Platform issues are resolved quickly without disrupting customer transactions

• Automation improves speed, consistency, and operational efficiency

Minimum Requirements:

College degree in Engineering or a related field and 3-5 years professional level experience; or 7+ years professional level related Engineering/Technical experience; or an equivalent combination of education and professional level related Engineering/Technical experience required.

The starting compensation range for this job is $77,800 to $102,200. Our compensation approach s designed to be fair and competitive. Pay for this role is based on factors such as your experience, skills, education and location.

Physical Tasks - Standing Occasionally: 0-33% | Walking Occasionally: 0-33% |Sitting and Stationary: Continuously: 67-100% | Bending: Occasionally: 0-33% | Crouching: Occasionally: 0-33% | Carrying: Occasionally: 0-33% | Reaching: Occasionally: 0-33% |Lifting -Lowering >1-15 lbs: Occasionally: 0-33% | Repetitive Hand Action: Medium Dexterity: Continuously: 67-100% | Fine Manipulating: Frequently: 34-66%Audio Visual Needs - Hearing: Continuously: 67-100%| Near Vision: Continuously: 67-100% | Far Vision: Occasionally: 0-33% | Peripheral Vision: Occasionally: 0-33%Equipment Used in Job Performance : Computer, Printer, Fax, Telephone, Basic Office Supplies,Copier

_________________________________________________________

Actual base pay for this job will depend on the candidate's primary work location and other factors, such as relevant skills and experience.

Our Benefits:

• Medical, Dental, Vision Insurance Plans

• 401K Plan

• Health & Flexible Savings Account

• Life and AD&D, Spousal Life, Child Life Insurance Plans

• Educational Assistance Plan

Uniti is an equal opportunity employer. At Uniti, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to qualified disabled individuals and protected veterans.

Notice to Non-U.S. Citizens: Uniti, as a holder of licenses granted by the Federal Communications Commission, is required to notify and to obtain approval from federal regulatory agencies prior to granting certain system/network access to any non-U.S. citizen personnel. Offers of employment extended to non-U.S. citizens are contingent upon receiving the requisite approval from agencies overseeing compliance. Non-U.S. citizens are required to provide Uniti with the personal identifying information required to obtain the necessary approval prior to accessing certain systems and/or Uniti’s network. If you are not a U.S. citizen, please notify your recruiter or contact HR Legal ([e-mail]) as soon as possible for information on Uniti’s foreign personnel disclosure and approval requirements.

Notice to Applicants: Depending on the position and its job functions, offers of employment may be contingent upon successful completion of certain pre-employment screenings, including but not limited to drug-screen, motor vehicle records check, or other pre-employment screening. All such screenings will be conducted by an external third-party with the Candidate's written consent and in accordance with federal and state law. Refusal to authorize or submit to a required pre-employment screening may disqualify the candidate from employment. Any misrepresentation during the application or interview process may result in denial of employment, withdrawal of offer, or termination.