Engineer I

Sallie Mae; Newark (DE); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive salaries

Bonus incentives

Generous PTO

401k with match

Medical/Dental/Vision

Disability & Life Insurance

Hybrid work

Parental leave

On-site gym (Delaware)

Wellness program

Tuition reimbursement

Career development

Job summary

Sallie Mae in Newark, Delaware seeks an Engineer I to support the planning, administration, and technical support of operating system capabilities, including designing, developing, and debugging software for new products.

You will assist in development and implementation of engineering solutions, conduct testing and QA, troubleshoot issues, maintain project documentation, and prepare progress reports for stakeholders, with a flexible hybrid work arrangement.

Qualifications

• Basic understanding of software development methodologies and principles.
• Proficiency in one or more programming languages and related tools.
• Strong problem-solving and analytical thinking skills.
• Excellent communication and interpersonal skills.
• Detail-oriented with a focus on quality and accuracy.

Responsibilities

• Assist in the development and implementation of engineering solutions, adhering to best practices and project requirements.
• Conduct testing and quality assurance activities to ensure the reliability and functionality of deliverables.
• Help troubleshoot technical issues and provide support to resolve challenges during project execution.
• Create and maintain accurate and up-to-date documentation related to engineering projects.
• Prepare reports and summaries to communicate project progress, milestones, and outcomes.

Skills

Software basics

Programming languages

Problem solving

Communication

Attention to detail

Education

Bachelor's degree

1-2 years experience

Tools

SQL

APIs

Reporting platforms

Job description

When you join Sallie Mae, you become a champion for all students.

We’re on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big.

Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We’re changing. Because students need a better way.

We’re looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students—and for each other.

This is where diverse backgrounds, beliefs, and perspectives matter. It’s where you’re empowered to bring your authentic self to work.

Feeling your best allows you to do your best. Our benefits take care of the whole you—from physical and mental to financial and professional. You’ll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more.

We’re obsessed with impact and making a real difference. For us, that means putting relationships first, asking “why not?” when tackling challenges, and continuously learning new skills.

Come do more than join something, change something. For students, for future generations, for the future of education.

What You’ll Contribute

An Engineer I will be responsible for supporting the planning, administration, and technical support of operating system capabilities. Includes designing, developing, and troubleshooting or debugging software programs for enhancements and new products.

What You’ll Do

• Assist in the development and implementation of engineering solutions, adhering to best practices and project requirements.

• Conduct testing and quality assurance activities to ensure the reliability and functionality of deliverables.

• Help troubleshoot technical issues and provide support to resolve challenges during project execution.

• Create and maintain accurate and up-to-date documentation related to engineering projects.

• Prepare reports and summaries to communicate project progress, milestones, and outcomes.

The above information is intended to describe the general nature and level of work performed by employees assigned to this job; it is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees in this role.

What you have

Minimum: Indicate minimum education, skills and experience required.

• Basic understanding of software development methodologies and principles.

• Proficiency in one or more programming languages and related tools.

• Strong problem-solving and analytical thinking skills.

• Excellent communication and interpersonal skills.

• Detail-oriented with a focus on quality and accuracy.

Preferred: Indicate “nice to haves” regarding education, skills, and experience.

• Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent work experience).

• 1-2 years of experience in software engineering or a related technical role.

• Experience supporting student loan servicing, loan origination, payment processing, collections, or related financial services operations.

• Knowledge of Agile methodologies and software development lifecycle (SDLC) practices.

• Experience working with SQL, data analysis tools, or reporting platforms.

• Experience supporting API-based integrations and modern technology platforms.

• Familiarity with AI-enabled business processes, automation tools, or data-driven decision-making solutions.

• Experience working directly with application development and engineering teams.

• Understanding of regulatory and compliance requirements within financial services.

The Americans with Disabilities Act

The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the “essential functions” of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing that function, or only a limited number of employees are available to perform that function.

Feeling your best helps you do your best:

Our benefits take care of the whole you—so you can build your work around your life (not the other way around!).

• Competitive base salaries

• Bonus incentives

• Generous PTO, Floating Holidays and 12 Federal Holidays observed

• Support for financial-well-being and retirement 401k with employer match

• Comprehensive medical, dental, vision, hospital indemnity, critical illness, pet insurance and more

• Employer paid short-term/long-term disability and basic life insurance

• Flexible hybrid working arrangements.

• Paid parental leave and adoption reimbursement programs

• Free access to on-site staffed fitness centers (in Delaware) and gym subsidy (for locations outside Delaware)

• Confidential counseling support (EAP), Health Advocacy services and Wellness program with financial incentives

• Tuition Reimbursement and Family Scholarship Programs

• Career development and training opportunities

Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. Click here (https://salliemae.com/legal/pay-transparency-policy/) to view the U.S. Pay Transparency Policy, here (https://mandatoryview.com/?LicenceId=b723c601-1179-462b-a551-71dec216fdbf&ProductType=IntranetLicense&SubType=PG) for federal job applicant notices, and here (https://www.salliemae.com/content/dam/slm/writtencontent/Policies/CA_Privacy_Notice_2023.pdf) to view the California Employee Privacy Notice.

Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call [phone] and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. If you'd like more information about your EEO rights as an applicant, please click https://https/www.eeoc.gov/employees-job-applicants. https://https/www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf. Click https://https/www.salliemae.com/legal/pay-transparency-policy/ to view the U.S. Pay Transparency Policy.