Overview
The Engineer 3, Operational Technology (OT) plays a pivotal role with enhancing the OT infrastructure at the Morrisville facility. This role serves as a technical liaison between the Process Automation team and the site to support the maintenance of automation systems, networks, and manufacturing IT systems, troubleshoot events, and provide on-call technical support to a 24/7 facility to ensure seamless operations and continuous improvement.
What You’ll Do
- Creates virtual machines using vSphere and VMware or HyperV, ensuring robust infrastructure scalability
- Builds and implements tools and services bridging the gap between IT and OT
- Coordinates the installation and configuration of commercial software (e.g., UNICORN, DeltaV, etc.) across the site
- Installs and configures Cisco Network Switches for optimized network functionality
- Performs comprehensive user account management via Active Directory (AD) to ensure secure and efficient access controls
- Manages system backups utilizing data retention software such as Acronis
- Installs and patches operating systems, such as wireless distribution system (WDS), microarchitectural data sampling (MDS), Windows Server Update Services (WSUS) to maintain data integrity and security
- Manages and enhances manufacturing controls network
- Acts as a mentor and trusted advisor to the infrastructure team to help mature technical depth, as needed
- Revises and provides input for the development of standard operating procedures (SOPs), work instructions, and network drawings to maintain accuracy and compliance
- Executes work orders supporting automated network equipment
- Serves as part of the Process Automation on-call support team, providing technical insights and troubleshooting
- Provides guidance and support to junior engineers, as needed
- Performs other duties, as assigned
Knowledge and Skills
- Advanced troubleshooting skills to identify and problem-solve
- Drive for automation and simplification of tasks and processes
- Ability to apply knowledge of IT subject areas
- Excellent communication, both written and oral
- High sense of responsibility and ownership
- Self-driven with a quality mindset and positive attitude
- Must be flexible to support 24/7 manufacturing facility with changing priorities
Basic Requirements
- Bachelor’s degree in computer science, engineering or other relevant field with 5 years of process automation and technology or related experience; or
- Master’s degree in computer science, engineering or other relevant field with 3 years of process automation and technology or related experience
- Experience with manufacturing IT/OT
Preferred Requirements
- Experience with VMware or HyperV software
- Prior experience in the Life Science industry or GMP manufacturing environment
Working Conditions & Physical Requirements
- May require respiratory protection and hearing protection in certain environments
- May require enrollment in a hearing conservation program
- Will work in environment operating a motor vehicle or Powered Industrial Truck
- Ability to discern audible cues
- Ability to inspect or perform tasks with 20/20 vision, including color distinction
- Ability to ascend/descend ladders, scaffolding, ramps, etc.
- Ability to stand or sit for extended periods as required
- Ability to conduct activities using repetitive motions
- Ability to operate machinery and/or power tools
- Ability to move objects up to 30 lbs. (typical)
- Ability to bend, push or pull, reach 18" to 60" in height, and twist as needed
Seniority level
Employment type
Job function
- Engineering and Information Technology
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