Engineer

Sonesta International Hotels Corporation; Cambridge (MA); On-site; USD 37,000 - 40,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) with company match

Paid vacation & sick time

Parental leave

Life Insurance

Hotel discounts

Job summary

Sonesta International Hotels Corporation in Cambridge, MA is seeking an Engineer to perform general maintenance, repairs and preventative work across hotel facilities. You will maintain building systems, ensure safety standards, and provide courteous service to guests.

The ideal candidate has trades training, ability to read blueprints, physical stamina for lifting, and experience in a hotel environment. Flexible shifts including weekends, and opportunities for career growth are offered, with a

Qualifications

• Attentive, friendly, helpful and courteous to all guests and fellow employees.
• Ability to prioritize and multitask.
• Excellent organizational and attention to detail."
• Reading and writing abilities to document tasks, order supplies, and read repair manuals.
• Math skills including basic math, percentages, quantities, and variances.
• Professional verbal communication skills.
• Excellent interpersonal and customer service skills.

Responsibilities

• Perform general maintenance and repairs for interior and exterior areas of buildings, hotel rooms, and equipment.
• Perform preventative maintenance and ensure equipment is maintained and operational.
• Adhere to safety regulations, brand standards and other compliance requirements.
• Replace and program televisions, light switches, receptacles, and fixtures.
• Understand and read blueprints and wiring diagrams.

Skills

Customer service

Time management

Organization

Documentation

Math skills

Communication

Interpersonal skills

Education

Trade school or college coursework in related field

Job description

We’re People People. Are you? We’re Sonesta International Hotels—the 8th largest hotel company in the U.S. (and growing fast ). With a dynamic mix of full-service and focused hotels across major cities, our diverse portfolio of owned, managed, and franchised properties means we’re everywhere our guests need us to be. But here’s the thing—we’re not just in the business of hotels, we’re in the business of people. We bring service with passion, loyalty with purpose, and create experiences that genuinely connect—delivering quality, value, and memorable stays across 1,000+ properties in eight countries (and counting).

The Engineer performs general maintenance work to ensure hotel physical plant quality and safety standards are achieved and maintained. The Engineer takes care of the building, equipment and grounds of the hotel. This position will perform maintenance and repairs, and preventative maintenance, to all areas of the hotel.

What you’ll be doing

Position Summary The Engineer sets the tone for Sonesta’s mission by always going above and beyond for our guests. The role’s primary responsibility is to perform routine maintenance and skilled repairs to the building and equipment. The Engineer shall provide attentive and courteous service to guests, assist guests with inquiries, and ensure their stay with Sonesta is filled with Amazing Moments. The ideal candidate has a passion for hospitality and providing exceptional guest service. Work Environment Interior and exterior of building with potential for guest facing contact. Exposure to extreme temperatures inside and outside of the building. Physical Demands Must be able to exert in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently and/or in excess of 20 pounds constantly to lift, carry, push, pull, or otherwise move objects. Frequent bending, kneeling, climbing, stooping and reaching. Ability to stand during entire shift. Expected Hours of Work Must be flexible to work variable days of the week to include weekends and holidays. Must be flexible to work variable shifts (days, nights, overnights). Ten to twelve hour shifts sometimes required. Education and Experience Specialized knowledge and skills or certification within a field or discipline such as plumbing, electrician, carpentry, equipment mechanics, HVAC, refrigeration, etc. Trade school and/or college course work in related field preferred. Experience in a hotel or a related field preferred.

Principal duties and responsibilities (Essential Functions)

• Perform general maintenance and repairs for assigned area of expertise such as the interior and exterior of buildings, hotel rooms and contents, laundry and kitchen/refrigeration equipment, lighting, heating, air conditioning (HVAC), ventilation, water treatment systems, and swimming pool, etc.
• Perform preventative maintenance on a regular basis and ensure that assigned equipment is maintained and operational.
• Adhere to federal, state and local safety regulations, brand standards and other compliance requirements.
• Report all unsafe conditions or malfunctioning equipment to supervisor.
• Follow procedures that ensure the security of inventory and assets such as tools, supplies, equipment, furniture, televisions, etc.
• Replenish supplies and inventory in a timely and efficient manner and minimizes waste.
• Take required readings on equipment.
• Replace and program televisions as needed.
• Replace light switches, receptacles, light bulbs and fixtures.
• Paint designated areas and perform plumbing repairs (i.e. clogged drains, copper pipe, change washers, change handles, drain fittings, etc).
• Understand and be able to read blueprints and wiring diagrams.
• Refurbish furniture and fixtures and repair all types of wall coverings.
• Repair and program hotel electronic lock system.
• Deal with reasonable complaints/requests with professionalism and patience.
• Display professional appearance and demeanor at all times.
• Attend departmental pre-shift and mandatory meetings.
• Perform other duties as requested by management.

Qualifications and Skills

• Attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
• Ability to prioritize and multitask.
• Excellent organizational skills and attention to detail.
• Reading and writing abilities are utilized in order to document or record all tasks completed, to order supplies, to receive instructions for the day and/or to read equipment repair manuals.
• Mathematical skills, including basic math, percentages, quantities, and variances.
• Professional verbal communication skills.
• Excellent interpersonal and customer service skills.
• Prioritization and time management skills.

Anticipated Pay Range & Additional Job Information

$27.00 - $29.00 base pay offered may vary depending on various factors including but not limited to job related knowledge, skills and job specific experience/overall experience.

How we reward you

At Sonesta, we know showing up for our guests starts with showing up for our people. That means supporting your health, your financial future, and everything in between.

• Medical, Dental & Vision Insurance
• Health Savings Account (HSA) with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation & Sick Time
• Paid Parental Leave
• Company-Paid Life Insurance
• Company-Paid Short-Term & Long-Term Disability
• Hospital Indemnity, Critical Illness & Accident Insurance
• Educational Assistance
• Sonesta Hotel Discounts (yes, you’ll want to use these)
• Additional Perks & Employee Discounts

We are an equal opportunity employer

Sonesta is proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

We value our team members as individuals who enhance our guests’ experiences with their unique skills and contributions. We actively support professional growth and personal happiness in each of our employees at each of our hotels, resorts, suites and cruise ships. We seek out people who will eagerly partner with us to improve the overall Sonesta experience for our guests, and the overall Sonesta experience for their fellow colleagues.