Engagement Specialist II-PT

Metropolitan Library Commission Of Oklahoma County; Oklahoma City (OK); On-site; USD 31,000 - 37,000; Part time

Benefits offered by this job

Vacation Leave

Sick Leave

Twelve paid holidays

Job summary

Metropolitan Library Commission Of Oklahoma County seeks an experienced staff member at the Downtown Library in Oklahoma City. This half-time role supports customer service and delivers programs and services inside and outside the library.

Qualifications include a BA/BS and at least one year of customer service; preferred candidates have strong public service skills and community engagement, with flexibility for shifts as needed.

Qualifications

• Bachelor of Arts or Bachelor of Science from an accredited college or university.
• One year of customer service experience.
• Preference for public service mindset and community engagement.
• Ability to plan, implement and evaluate programs.

Responsibilities

• Assist customers and provide relevant programs and services both inside and outside the library.
• Collaborate with staff to support library goals and initiatives.
• Support program planning, implementation and evaluation.

Skills

Customer service

Public service

Communication

Education

BA/BS

Job description

Job Details: Level: Experienced, Job Location: Downtown Library - Oklahoma City, OK, Position Type: Half Time, Education Level: BA/BS, Salary Range: $22.22 - $26.67Hourly, Travel Percentage: Negligible, Job Shift: Any, Summary: Under direct supervision, works with staff to support the Library’s strategic goals and initiatives by assisting customers and providing relevant and timely programs and services, both inside and outside the library.

This position will be assigned to the Ronald J. Norick Downtown Library, which is located at 300 Park Avenue in Oklahoma City, OK 73102.

The hiring salary for this position is $22.22 hourly. This is a half-time position working 20 hours per week. This position is not exempt from the federal Fair Labor Standards Act. The current need for this position requires that the candidate be available to work one of three shifts: Monday from 8:00 to 2:00 pm, Thursday from 8:00 to 2:00 pm and Saturday from 8:00 to 5:00 pm or Monday to Wednesday from 5:00 to 9:00 pm and Saturday from 8:00 to 5:00 pm or Thursday from 5:00 to 9:00 pm, Friday from 9:00 to 6:00 pm and Saturday from 8:00 to 5:00 pm.

Hours are subject to change according to the needs of the library.

The Metropolitan Library System offers a comprehensive benefits package for half-time employees:

• Vacation Leave @ 4 hours per month
• Sick leave @ 4 hours per month
• Twelve paid holidays (subject to date of hire)

Additional benefit information can be found under Working at MLS

Qualifications: MINIMUM QUALIFICATIONS REQUIRED:

Education and Experience:

• Bachelor of Arts or Bachelor of Science from an accredited college or university; and
• One year of customer service experience.

HIGHLY PREFERRED QUALIFICATIONS AND COMPETENCIES:

• Enthusiasm for public service and the ability to work well with a diverse audience.
• Experience building sustainable community relationships.
• High level of comfort with program planning, implementation, and evaluation.