Engagement Specialist - Adolescent Shelter

Foundation List; Seattle (WA); On-site; USD 38,000 - 48,000; Full time

Job summary

Foundation List is seeking an Engagement Specialist to oversee the daily management of the program site under the supervision of the Program Manager or Supervisor. All housing programs operate 24/7, and keeping safe staff-to-client ratios is essential for service delivery to vulnerable youth.

The role emphasizes healing-centered engagement, crisis intervention, and data entry, with collaboration across staff to maintain a positive, stable, and responsive environment for change.

Responsibilities

• Build trust and rapport with young people experiencing homelessness and housing instability, young people who have experienced sexual exploitation and/or young people who are at risk.
• Engage, support, coach, and develop young people using healing-centered engagement practices and a strength-based approach.
• Provide on-site supervision, while maintaining professional boundaries in providing crisis intervention and services to young people. Must learn and apply positive behavior modification techniques and model effective de-escalation, problem-solving and mediation skills. Be willing to intervene in times of crisis using these skills.
• Complete necessary paperwork and data collection, including intake, enrollment, case notes as needed. Additionally complete incident reports within the required timeframe on any facility damage, medical emergencies or any incident which occurs out of the ordinary functioning of the site.
• Maintain accurate and timely case records, shift notes, logbooks, and other types of documentation, and enter data into YouthCare’s Case Worthy client management system according to agency standards.
• Execute Performance and Quality Improvement (PQI) tasks and accreditation standards and adhere to all agency policies and procedures.
• Comply with the agency’s mandated reporting requirement and report suspected abuse, neglect, or sexual exploitation of minors within the required timeframe.
• Work cooperatively and collaboratively with all site staff, partners, and volunteers to create a nurturing, dynamic, and constructive environment for young people.
• Support with coordination of basic needs, inclusion of meals, referrals to systems of support, clothing

Job description

This is a bargaining unit position represented by the OPEIU. All terms and conditions of employment are subject to change in accordance with a collective bargaining agreement.

WORK SCHEDULE

This position is full-time, regular and non-exempt. Shifts will vary and may require working evenings, weekends, and holidays. Day Shift (8:00 a.m. – 4:00 p.m.), Swing (4:00 p.m. – 12:00 a.m.), and Grave (12:00 a.m. – 8:00 a.m.).

POSITION SUMMARY

Under the supervision of the Program Manager or Supervisor, the Engagement Specialist is responsible for the daily management of the program site. All housing programs are open 24/7 and per agency licensing and or contract requirements, programs must maintain safe staff and client ratio to provide services to our clients. In conjunction with other staff, the Engagement Specialist’s task is to create a safe and caring environment for vulnerable young people in residence who are preparing to transition to become more self-sufficient. The position requires an individual who can actively contribute to a positive, stable, responsive, and responsible environment for change.

ESSENTIAL RESPONSIBILITIES

• Build trust and rapport with young people experiencing homelessness and housing instability, young people who have experienced sexual exploitation and/or young people who are at risk.
• Engage, support, coach, and develop young people using healing-centered engagement practices and a strength-based approach.
• Provide on-site supervision, while maintaining professional boundaries in providing crisis intervention and services to young people. Must learn and apply positive behavior modification techniques and model effective de-escalation, problem-solving and mediation skills. Be willing to intervene in times of crisis using these skills.
• Complete necessary paperwork and data collection, including intake, enrollment, case notes as needed. Additionally complete incident reports within the required timeframe on any facility damage, medical emergencies or any incident which occurs out of the ordinary functioning of the site.
• Maintain accurate and timely case records, shift notes, logbooks, and other types of documentation, and enter data into YouthCare’s Case Worthy client management system according to agency standards.
• Execute Performance and Quality Improvement (PQI) tasks and accreditation standards and adhere to all agency policies and procedures.
• Comply with the agency’s mandated reporting requirement and report suspected abuse, neglect, or sexual exploitation of minors within the required timeframe.
• Work cooperatively and collaboratively with all site staff, partners, and volunteers to create a nurturing, dynamic, and constructive environment for young people.
• Support with coordination of basic needs, inclusion of meals, referrals to systems of support, clothing