Engagement Manager, Future Platforms | Housing

EliseAI; New York (NY); On-site; USD 160,000 - 200,000; Full time

Benefits offered by this job

Equity in the company

Medical, Dental and Vision premiums covered at 100%

Fully paid parental leave

Commuter benefits

401(k) benefits

Fitness & home services stipend

Unlimited vacation and paid holidays

Relocation packages

Job summary

A leading AI technology company in New York is seeking an Engagement Lead to develop and deploy platform products from early promise to market success. The role demands strong project management skills along with 3-5 years of experience in consulting or similar fields. Responsibilities include managing customer deployments and collaborating with product teams. The position offers a competitive salary, equity, and a comprehensive benefits package, promoting a hybrid work environment.

Qualifications

• 3–5 years of experience in management consulting, product management, or founder roles.
• Proven ability to manage complex projects autonomously.
• Willingness to travel ~1x per month.

Responsibilities

• Drive customer deployments from launch to post-launch stabilization.
• Translate goals into requirements and rollout plans.
• Collaborate with product operations for successful adoption.

Skills

Management consulting

Product management

Strong communication

Project management

Technical intuition

Education

STEM degree or equivalent technical background

Job description

Future Platforms Team Overview

The Future Platforms team is responsible for executing the next generation of AI products and business lines, blending go‑to‑market, product, operations, and strategy to push the frontier of AI and own everything required to take them from idea to market leadership. This team will take Elise from agentic AI to truly end‑to‑end autonomous operations, fundamentally transforming how housing operators run their businesses and how residents experience their homes.

About the Role

As an Engagement Lead, you’ll help found and scale a critical new function at EliseAI: taking platform products from early customer promise to live, adopted, business‑impacting deployments. The role sits at the intersection of product, strategy, and execution with high autonomy and cross‑functional responsibilities.

Key Responsibilities

• Own engagement success end-to-end: drive customer deployments from late-stage sales handoff through launch and post‑launch stabilization, ensuring outcomes, timelines, and stakeholder alignment.
• Support sales and expansion: participate in later‑stage sales and pre‑sales discovery, scope realistic engagements, and identify follow‑on opportunities.
• Lead discovery, scoping, and decisioning: translate fuzzy goals into crisp requirements, workflows, success metrics, and rollout plans; guide customers through trade‑offs, product constraints, and adoption choices.
• Run the execution motion: maintain multi‑threaded project plans under ambiguity, coordinate across internal teams and external stakeholders, and create clear operating cadences, risk tracking, and launch readiness.
• Configuration and launch: collaborate with product operations, engineering, and training teams to drive product configuration, data migration, launch, and successful adoption.
• Inform and support product development: partner with Product/Engineering to define net‑new product workflows and requirements, shaping the product roadmap based on scoping learnings and customer input.
• Build the scalable playbook: turn lessons from engagements into repeatable processes, templates, and systems, improving speed and quality as we scale.
• Attract top‑tier talent to join our driven team.

Requirements

• 3–5 years of experience in management consulting, corporate strategy, product management, and/or founder/operator roles at high‑growth startups.
• Strong technical intuition, demonstrated by a STEM degree or equivalent technical background.
• Proven ability to take ownership and operate autonomously with strong judgement in fast‑paced, ambiguous environments.
• Proven ability to independently manage complex projects end‑to‑end in a client‑facing setting.
• Excellent communication and the ability to naturally build strong relationships and influence across internal and external stakeholders.
• Ability to operate creatively and flexibly while maintaining sharp attention to detail.
• Willingness to travel ~1x per month for ~3 days.
• Willingness to work in person at our office 4-5 days a week.

Benefits

• Equity in the company.
• Medical, Dental and Vision premiums covered at 100 %.
• Fully paid parental leave.
• Commuter benefits.
• 401(k) benefits.
• Fitness & home services stipend.
• A collaborative in‑office environment with an open floor plan, fully stocked kitchen, and all office meals covered.
• Unlimited vacation and paid holidays.
• Relocation packages.

Job Compensation Range

The salary range for this role is $160,000 – $200,000. EliseAI offers a competitive total rewards package which includes base salary, equity, and a comprehensive benefits & perks package. Exact compensation is determined based on a number of factors including experience, skill level, location and qualifications which are assessed during the interview process. Additional details about total compensation and benefits will be provided by our Recruiting Team during the hiring process.

EliseAI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Please note that employment with EliseAI is on an "at-will" basis, which means that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at [e-mail].