Engagement Manager, Denver

AI Chopping Block; Denver, Northern (CO, KY); Hybrid; USD 120,000 - 170,000; Full time

Benefits offered by this job

Competitive compensation package

In-person Denver office environment

Meaningful work shaping how thousands'

Medical, Dental & Vision benefits

Job summary

Legora is transforming how legal work is done from Denver, CO, with an emphasis on adoption and long-term value realization for enterprise clients. You will own onboarding, adoption, and ROI-driven outcomes for a portfolio of law firms or corporate legal teams, acting as trusted advisor and quarterback.

You will design client playbooks, sequence initiatives, and partner across GTM, Product, and Engineering to maximize Legora's impact and expand use cases.

Qualifications

• Consulting or transformation background inside large, complex organizations.
• Experience building tailored transformation roadmaps and adoption plans.
• 3–6 years for Manager, 5–8 years for Senior Manager in management consulting, legal, LegalTech, or customer success in an AI-native B2B vertical.
• Track record of adoption, retention, and satisfaction with enterprise clients and senior stakeholders.
• Experience with legal, compliance, or other regulated industries or ability to learn a complex domain fast.
• Strong program and project management skills; multi-workstream initiative leadership.
• Excellent communication skills — written, verbal, interpersonal.
• High EQ; able to listen, advise, and act.
• Enjoy fast-paced, early-stage environments and building playbooks.

Responsibilities

• Design each client's adoption playbook: tailored change-management approach, stakeholder map, and outcomes.
• Execute playbook: rollout to enterprise-wide adoption and evolve as needs and Legora capabilities change.
• Act as strategic advisor who understands client goals and guides teams to maximum Legora value.
• Drive value through a structured cadence: success plans, enablement, stakeholder check-ins, value reviews.
• Coordinate cross-functional teams to accelerate client success (GTM, Product, Legal Engineering, Engineering, Marketing, Support).
• Partner with GTM on commercial moments to ensure transitions and expansion opportunities.
• Translate feedback into action by collaborating with Product, Engineering, and Marketing.

Job description

About Us

Legora is redefining how legal work gets done. Not built for lawyers, built with them. We work alongside the world’s best legal teams, who expect excellence, precision, and speed, and we hold ourselves to the same bar.
Our AI-native workspace lets legal professionals move faster, think more clearly, and operate with sharper precision. By analysing thousands of documents in minutes and powering end-to-end workflows, we cut through complexity, teams can focus on what matters: judgment, strategy, and outcomes.
1,000+ customers across 50+ countries trust us, including Cleary Gottlieb, Goodwin, Linklaters, White & Case, Dentons, and Barclays. We’ve scaled to $100M+ in ARR, with teams across Europe, North America and APAC, and continue to expand through acquisitions including Qura, Walter AI and Graceview.
We partner with world-class performers: including Aaron Judge and the New York Yankees, Ludvig Åberg (and his caddie), and campaigns featuring Jude Law.
Joining Legora means three things.

• We lean in: ownership over titles, outcomes over intentions.

• We fight for excellence: high standards, direct, ego-free feedback.

• We grow together: as a team and with our customers.

Mission before ego. Everyone contributes. No one coasts.

If you’re driven by impact, pace, and raising the bar. This is the place.

About the Role

The way legal work gets done is changing, and Engagement is at the center of that transformation. We're looking for an experienced, strategic Engagement Manager to join our growing team and help the world’s leading law firms or corporate legal teams fundamentally change the way they work with Legora.

This is a role for someone who has led change inside large, complex organizations and knows that real transformation is designed and managed. You will own the adoption and long-term success of your accounts: building the relationships, defining the outcomes and serving as the trusted advisor and quarterback who turns Legora into an embedded part of how legal teams operate.

At the heart of the role is designing each client's adoption playbook and delivering multi-year change-management programs that transform how they work. For every account you will build a tailored roadmap, sequence initiatives from initial rollout through firm-wide scaled adoption, define measurable outcomes and ROI and evolve the program as new AI capabilities and use cases emerge.

You will be critical as we continue to build a best-in-class adoption program at Legora, helping clients realize measurable ROI, expand successful use cases and transform the way their teams work.

What You’ll Do

You'll lead the post-sale customer experience, owning onboarding, adoption and long-term value realization for a portfolio of law firms or corporates. Specifically, you will:

• Design each client's adoption playbook: the tailored change-management approach, stakeholder map and target outcomes for how that firm or corporation adopts Legora and transforms the way they work.

• Execute against that playbook, sequencing initiatives from initial rollout to enterprise-wide scaled adoption and adapting as the client's needs and Legora's capabilities evolve.

• Act as a strategic advisor who deeply understands client goals and legal workflows, surfaces high-impact opportunities, and guides teams toward maximum value from Legora.

• Drive sustained value through a structured operating cadence: success plans, enablement, stakeholder check-ins, training and value reviews.

• Orchestrate engagement from cross-functional teams to accelerate client success (GTM, Product, Legal Engineering, Engineering, Marketing, Support), maintaining end-to-end account context and coordination.

• Partner with GTM on key commercial moments to ensure seamless transitions, continuity, and exceptional customer experience, and to identify and realize expansion opportunities.

• Translate customer feedback into action by collaborating closely with Product, Engineering, and Marketing to inform roadmap, positioning, and enablement.

What You Bring

You care deeply about customer outcomes and you know that transformation has to be designed and led. You're proactive, strategic and comfortable steering demanding, senior stakeholders through significant change. You take pride in being the reason customers adopt, grow and succeed.

We’re looking for:

• A consulting or transformation background, with a demonstrated track record of designing and delivering change-management programs inside large, complex organizations.

• Experience building tailored, client-level transformation roadmaps and adoption plans and steering them to measurable outcomes.

• 3 – 6 years for Manager, 5 – 8 years for Senior Manager, in management consulting, legal, LegalTech, or customer success in an AI-native B2B vertical. Leveling and vertical, Corporate or Law Firm, will depend on specific experience and team needs.

• A track record of driving adoption, retention, and satisfaction with enterprise clients and senior stakeholders.

• Experience working with legal, compliance, or other regulated and complex industries or the ability to learn a complex domain exceptionally fast.

• Strong program and project management skills; you keep multi-workstream initiatives moving and your clients confident.

• Excellent communication skills — written, verbal, and interpersonal. You can lead boardroom conversations with legal leaders and roll up your sleeves with hands-on teams.

• High EQ: you know when to listen, when to advise, and when to act.

• A love of fast-paced, early-stage environments where you help build the playbook, not just follow it.

• Fluency with metrics and driven by data, customer health, and outcomes over process.

What's in it for you

• Competitive package: Comprehensive salary, benefits, and tools for success.

• Meaningful work: Your efforts shape how thousands of lawyers use AI daily.

• In-person environment: Denver office designed for ambitious builders.

• Benefits & Perks: We invest in our people with a comprehensive, thoughtfully designed benefits package:
  Medical, Dental & Vision

  • Multiple medical plan options through Aetna and Kaiser Permanente

  • HSA or Healthcare FSA (based on plan selection)

  • Dental plans via MetLife

  • Vision coverage through VSP Vision Care

  Family Support

  • Generous parental leave

  • Free access to Maven Clinic

  • Dependent Care FSA

  • Free One Medical membership for employees and dependents

  Additional Perks

  • Pre-tax commuter benefits

  • Life Insurance + STD/LTD

  • 401(K) with generous company match

  • Unlimited PTO

  • Robust voluntary benefits, including identity protection (via Aura), legal coverage through MetLife, pet savings programs, and more

Legora is an Equal Opportunity Employer

At Legora, we believe great teams are built on diversity of thought and experience. We’re proud to be an equal opportunity employer and committed to creating an inclusive, high-performance culture where everyone can do their best work. We welcome people of all backgrounds and don’t discriminate based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.