We’re working with a fast‑growing, venture‑backed AI start‑up that is transforming commercial real estate. They work with some of the largest real estate firms in the market, deploying AI that changes how investment, lending, asset management and operating teams get work done. As they scale with enterprise clients, they’re hiring a senior, client‑facing leader to own their most important relationships from first conversation to live deployment and beyond.
The role
As Engagement Lead, you’ll own two to three enterprise CRE client relationships end to end. You’ll be the main executive contact for CEOs and leadership teams at real estate firms worth $1B to $50B+. You’ll lead discovery, shape what gets built with Forward Deployed Engineers, drive adoption, and grow each account beyond its starting scope. This role suits a strategy consultant, private equity operator or real estate leader who is at home in a boardroom and wants to build how a high‑growth company delivers.
What you’ll be doing
- Owning enterprise client relationships: Act as the main executive contact for two to three enterprise CRE clients, from discovery through implementation and expansion.
- Leading discovery: Run stakeholder interviews, process mapping, current‑state assessments and use‑case prioritisation. Turn what you find into prioritised roadmaps, technical briefs and success metrics.
- Translating business into build: Work closely with Forward Deployed Engineers and the platform team. Turn business context from non‑technical stakeholders into clear, testable problem statements and specs.
- Managing the C‑suite: Run executive meetings and produce sharp, client‑ready deliverables. Set and reset expectations with confidence, including saying no when it’s the right call.
- Driving delivery and adoption: Lead engagements from build (weeks 4-8) through live deployment and adoption, measuring and iterating against agreed success metrics.
- Growing accounts and building the playbook: Find and sell the next use cases, deepen relationships and build account growth plans. Create the processes and playbooks that define how the company delivers.
What our client is looking for
- 6+ years in top‑tier strategy consulting, private equity portfolio work or senior client‑facing strategy roles
- Experience in one of these two areas:
- Commercial real estate: You’ve worked at a real estate firm (investment, lending, asset management, development or operating) or served real estate clients directly
- Strategy and AI leadership: You’ve worked in strategy consulting at Engagement Manager / Associate Partner level or equivalent (McKinsey, Bain, BCG or another strategy consultancy), in private equity, or in internal AI strategy leadership
- Confidence managing CEOs and C‑suite teams at large real estate firms
- Comfort handling ambiguous, high‑stakes client situations
- A track record of growing accounts beyond their first scope
- Experience leading or buying AI initiatives inside a real estate company