Engagement Manager

Xcel Energy Services Inc; Minneapolis (MN); Ibrido; USD 98.000 - 139.000; Tempo pieno

Vantaggi offerti da questo lavoro

Annual incentive program

Medical plan

Dental

Vision

Life insurance

401(k) plan

Pension

Paid time off

Descrizione del lavoro

Xcel Energy, Inc. in Minnesota seeks an Engagement Manager to lead the development, deployment, and maintenance of the One Xcel Energy Way Operating System within the assigned business area. You will coach teams to analyze, define, and implement technical and process solutions.

You will drive continuous improvement via PDCA/A3, manage budgets and forecasts, and collaborate across leadership to maximize project efficiency and outcomes.

Competenze

• Bachelor's degree in business, engineering, information technology, or related field.
• 8+ years of related business/industry experience.
• Experience facilitating or consulting on improvement and transformation initiatives.
• Change management or program/project management experience.
• Ability to communicate with all levels of the organization, including executives.
• Demonstrated ability to lead and influence others.
• Adaptability to change in a cross-functional team.

Mansioni

• Lead deployment and maintenance of the Management Requirements and 4 Plays: Visualization, Performance Reviews, Problem-Solving, and Standardization.
• Drive the use of rally rooms and operating boards to standardize work.
• Utilize PDCA/A3 to drive continuous improvement aligned to business goals.
• Provide process expertise through coaching and facilitation of teams.
• Act as liaison between business area leadership, shared services, and One Way office.
• Communicate and report status of improvements to stakeholders.
• Establish collaborative relationships from front line to senior leadership.
• Lead cross-functional continuous improvement projects delivering measurable gains.
• Support process metrics and governance across streams.
• Provide budgeting, forecasting, and savings impact analysis.

Conoscenze

Leadership & coaching

Change management

Program/project management

Facilitation

Data-driven decision making

Communication with execs

PDCA / A3

Budgeting & forecasting

Formazione

Bachelor's degree in business/engineering/IT

MBA (preferred)

Descrizione del lavoro

Xcel Energy (NASDAQ: XEL) is a leading energy provider and Fortune 500 company, dedicated to serving millions of electricity and natural gas customers across eight states: Minnesota, Colorado, Wisconsin, Michigan, North Dakota, South Dakota, New Mexico and Texas. We make energy work better for our customers, helping them thrive every day. That means always raising the bar - delivering better service and providing more reliable, resilient, and sustainable energy. Xcel Energy is a place where you’ll have opportunities to grow, expand your skills, and help lead the clean energy transition. We offer meaningful rewards, recognition, and support to help you build your career and make an impact - both on the job and beyond. Most importantly, it means you’ll be joining a company that knows employees are the driving force behind its success and is committed to helping you be your best. Xcel Energy supports a hybrid work model to enable collaboration and flexibility. Many roles are expected to work onsite three days per week (Tuesday–Thursday); however, work location expectations vary based on role, team, and business needs.

Engagement Manager Position Summary

Key enterprise position leading the development, deployment, and maintenance of the One Xcel Energy Way Operating System within assigned business area and support functions. Responsible for coaching others through analyzing, defining, and implementing technical and process solutions.

Essential Responsibilities

• Lead the deployment and maintenance of the Management Requirements and 4 Plays: Visualization, Performance Reviews, Problem-Solving, and Standardization.
• Drive the use of rally rooms and operating boards to standardize work.
• Utilize PDCA/A3 to drive continuous improvement based on business area goals cascaded down through the organization.
• Responsible for providing process expertise and analysis on issues through coaching and facilitation of teams.
• Act as a key liaison between the business area leadership, shared services, and One Way office.
• Communicate and report out on the status of business area improvements.
• Establish effective, collaborative working relationships with front line through senior leadership to maximize project efficiency, responsiveness, and resource allocation.
• Lead business area continuous improvement projects utilizing continuous improvement methodology to deliver substantial improvements in identified areas.
• Support process level metrics and influence accountability across process streams by supporting use of tools such as rally rooms, continuous improvement projects.
• Provide financial management of projects including budgeting, forecasting, actuals tracking, and savings implications.

Minimum Requirements

• Bachelor's degree in business, engineering, information technology, related field, or equivalent combination of education and experience.
• At least 8 years related business/industry experience.
• Experience facilitating or consulting on improvement and transformation initiatives.
• Change management or program/project management experience.
• Must build relationships and communicate effectively with all levels of the organization including executive level leadership, through presentations, coaching, and facilitation of teams.
• Ability to effectively communicate to a variety of audiences and analyze ambiguous/ complex business scenarios.
• Demonstrated ability to lead and influence others.
• Ability to adapt to change quickly and work within a diverse, cross-functional team environment.
• Able to handle complex issues and conflict with a calm demeanor and use facts to support decision-making.
• Knowledge of core business processes/industry trends with ability to interpret and react to ongoing changes.

Preferred Requirements

• Gas and/or Electric Utility Industry experience.
• MBA, Industrial Engineering, or other related certification.
• Business process management skillset including Six Sigma/Continuous Improvement Toolsets, and data management skillsets.

Our culture is grounded in shared values and employee commitments that guide how we work, support one another, and grow together.

Our Values Connected, Committed, Trustworthy, Safe Our Employee Commitments Work that makes a difference A team you can count of Opportunities to grow Rewards that help you thrive

Xcel Energy provides job applicants reasonable accommodations for disabilities throughout the application process.

Non-Bargaining The anticipated starting base pay for this position is: $97,600.00 to $138,600.00 per year

This position is eligible for the following benefits:

• Annual Incentive Program
• Medical/Pharmacy Plan
• Dental
• Vision
• Life Insurance
• Dependent Care Flexible Spending Account
• Health Care Flexible Spending Account
• Health Savings Account (HSA) (if enrolled in eligible health plan)
• Limited-Purpose FSA (if enrolled in eligible health plan and HSA)
• Transportation Reimbursement Account
• Short-term disability (STD)
• Long-term disability (LTD)
• Employee Assistance Program (EAP)
• Fitness Center Reimbursement (if enrolled in eligible health plan)
• Tuition reimbursement
• Transit programs
• Employee recognition program
• Pension
• 401(k) plan
• Paid time off (PTO)
• Holidays
• Volunteer Paid Time Off (VPTO)
• Parental Leave

Benefit plans are subject to change and Xcel Energy has the right to end, suspend, or amend any of its plans, at any time, in whole or in part.

In any materials you submit, you may redact or remove age-identifying information including but not limited to dates of school attendance and graduation. You will not be penalized for redacting or removing this information.

Deadline to Apply: 01/30/27

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Accessibility Statement Xcel Energy endeavors to make https://www.xcelenergy.com and https://jobs.xcelenergy.com accessible to any and all users.

You. Us. Together. At Xcel Energy, we’re more than an energy company. We’re reinventing how we power communities. Redefining how we care for customers. Reaffirming our commitment to the planet. We’re committed to leading with equity and inclusion. You’re not waiting for change – you’re creating it. You’re driven to protect the environment, support your community, and seek innovation. You want a career that grows with you and an employer who values you. You are reliable, trustworthy and bring integrity to everything you do. We are leading the way in clean energy. We’re using technology and innovation in every facet of our company. We’re providing safe, stable jobs with robust benefits. We keep our customers at the center of all we do. We’re committed to hiring a workforce that reflects the communities we serve. Together, we can provide carbon-free electricity by 2050. Together, we can take care of the environment and our communities. Together, we can create a place where everyone belongs. Together we’re building a better tomorrow.