Engagement Coordinator for Memory Care (Brookhaven, Ga) Full Time

Orchard Senior Living; Atlanta (GA); On-site; USD 30,000 - 40,000; Part time

Job summary

Orchard Senior Living in Atlanta, Georgia seeks an Engagement Coordinator to coordinate and oversee resident engagement programs tailored to individual needs. This role involves planning diverse activities that promote physical, social, and cognitive well-being, ensuring personal autonomy for each resident.

The ideal candidate has a strong background in the senior care industry, is CPR certified, and can motivate both residents and staff. Responsibilities include daily activity implementation, resident assessments, and organizing community events.

Qualifications

• Prior experience within the senior care industry required.
• Must successfully clear a background check and health screening.
• Strong ability to motivate and encourage residents.

Responsibilities

• Coordinate engagement programs for residents.
• Implement daily activity calendar.
• Review resident preferences to tailor activities.

Skills

Integrity

Motivation

Communication skills

Organizational skills

Time management

Education

21+ years of age

Current CPR certification

Valid driver's license

Completion of fire safety training

Job description

TITLE OF IMMEDIATE SUPERVISOR: Engagement Director

DEPARTMENT: Resident Engagement

STATUS: Non-exempt/Hourly

SUMMARY

The Engagement Coordinator is responsible for coordinating and overseeing multiple engagement programs to meet a variety of physical and cognitive needs with a balance of productive, leisure, self‑care, restorative and spiritual activities, all while recognizing individuality and well‑being of each resident and adhering to the strict standards of Orchard Senior Living's philosophy of care.

QUALIFICATIONS AND EDUCATION REQUIREMENTS

• Must be 21 years of age or older
• Must have prior experience within the senior care industry
• Must successfully clear a background check, TB skin test or x‑ray, and health screening
• Current CPR certification
• Must have a valid driver's license
• Current certificate of training for successful completion of the five (5) hour initial fire safety training provided by the Rules and Regulations of the Georgia Safety Fire Commissioner

PRINCIPLE DUTIES AND RESPONSIBILITIES

• Ensures ability‑based opportunities are available to the residents for socialization, personal growth, exercise, community integration, spiritual development, recreation and performance improvement
• Executes Activity Programs created by the Engagement Director containing a balanced mixture of activities addressing cognitive, recreational, and activity of daily living (ADL) needs
  • Cognitive activities: arts, crafts, storytelling, poetry readings, writing, music, reading, discussion, reminiscences, reviews of current events
  • Recreational activities: all socially interactive activities such as board games and cards, physical exercises; pet therapy is encouraged
  • Self‑care ADLs: cleaning, dusting, cooking, gardening, and yard work – residents are allowed to perform self‑care ADLs as long as they are able to promote independence and self‑worth
• Successfully implements the activity calendar on a daily basis
• Works with residents who choose not to participate in large‑group activities to provide at least one small‑group or one‑on‑one activity per day
• Reviews each resident's medical and social history, preferences, and dislikes to determine appropriate activities tailored to the residents' unique requirements and skills
• Encourages client and family participation in activities of daily living to increase their independence and self‑esteem
• Trains, mentors and directs staff in facilitating activities
• Plans quarterly in‑house events that promote family, joy and socialization
• Develops a monthly professional newsletter that is distributed to residents and mailed to recipients by the first day of each month
• Directs, supervises and provides training for the community memory care program
• Schedules outside entertainment to come to the community for the residents' enjoyment
• Enrolls and coordinates volunteers to assist residents, offer special programs and provide additional support to the overall activities program
• Completes initial activities questionnaire with new residents and/or families to identify interests, talents, hobbies, spiritual preferences and social needs
• Handles budgetary responsibilities, including reviewing financial and budget transactions, assisting with budget development, and budgetary control for the activities department
• Responsible for interviewing, hiring and training engagement assistants and driver; planning, assigning and directing work; apprising performance; rewarding and disciplining employees; addressing complaints and resolving problems
• Takes a leadership role in decorating and celebrating major holidays, such as Valentine’s Day, Mother’s Day, Father’s Day, July 4, Veterans Day, Memorial Day, the December holidays, New Year’s, and resident birthdays
• Ensures that residents of all religious preferences are enabled to celebrate their specific holidays
• Ensures that activity/multipurpose rooms are neat, inviting and appealing to residents, family members and guests

COMPETENCIES

• Works with integrity; upholds organizational values
• Ability to motivate, encourage residents; knowledge of adapting life skills to each resident’s cognitive and functional ability
• Inspires, motivates and encourages volunteers and team members to engage residents in meaningful activities throughout the day and evening
• Ability to handle multiple priorities
• Possesses written and verbal communication skills
• Proficient in organizational & time management
• Demonstrates good judgment, problem solving and decision‑making skills
• Makes responsible choices and acts in residents' best interest
• Works independently without direct supervision by following procedures and guidelines
• Proficient in computer skills, Microsoft Office, and ability to learn new applications
• Contributes to the success of the business and is a key member of an experienced team

ORCHARD EXPECTATIONS

• Adheres to all Orchard policies and procedures
• Maintains absolute confidentiality of all information pertaining to residents, families, and staff and adheres to all HIPAA rules
• Displays a positive and professional image and attitude in all relationships with residents, families, peers and the community
• Maintains positive communication and team collaboration
• Serves as an ambassador for Orchard at all times
• Demonstrates ongoing responsibility for self‑education
• Maintains resident and personal safety regarding occupational health and safety
• Attends regularly scheduled department meetings
• Responsible for maintaining all continuing education and training requirements for the position
• Attends and participates in onsite training and continuing education as required
• Participates in safety program, as requested
• Cooperates to investigate employee injuries
• Promotes and supports safety awareness and implements safety operations
• Encourages staff to make suggestions on safety practices
• Participates in regularly scheduled meetings with the Executive Director, department directors and associates
• Participates in orientation of new employees
• Participates in volunteer orientations, training and education as requested
• Maintains appropriate communication with the Executive Director
• Remains updated and communicates state regulation changes to all associates
• Ensures compliance with all state and federal regulations (i.e., OSHA)
• Participates in the risk‑management programs
• Demonstrates ability to be innovative, creative, patient, high energy and resourceful in problem solving
• Assists as requested by the Executive Director in a dining room during resident meal times to ensure positive experience
• Participates in the Manager on Duty (MOD) rotation
• Works evenings, weekends and flexible hours when necessary to meet the needs of residents
• Follows professional dress code policies as outlined in the employee handbook for community and department specific standards
• Uses cell phone solely for conducting Orchard business in common areas of the community; otherwise follows Orchard Phone Policy
• Performs other related duties as assigned

ADA REQUIREMENTS (ESSENTIAL FUNCTIONS)

PHYSICAL REQUIREMENTS

• Lifting >25 lbs routinely
• Lifting >50 lbs occasionally
• Transfer >150 lb resident weight
• Sitting 1–3 hours per day
• Standing 4–5 hours per day
• Walking 2–4 hours per day
• Bend, stoop, squat, and/or twist repeatedly throughout the day
• Climbing stairs repeatedly throughout the day
• Reaching 0.5 hour per day at shoulder level
• Use of telephone 3–4 hours per day
• Working under pressure 3–4 hours per day
• Working rapidly for long periods 2–3 hours per day
• Use of keyboard/computer, printer, fax, copier 4–5 hours per day
• Position requires close work, finger dexterity; adequate hearing and vision (with or without correction)
• May occasionally work longer than 8 hours per day

COGNITIVE OR MENTAL REQUIREMENTS

• Critical thinking
• Reading
• Writing
• Mathematics
• Drawing conclusions from written or computer‑generated materials
• Analyzing data or report information
• Creating methodologies for accomplishing a goal
• Conducting research
• Implementing recommendations by coordinating people and/or other resources
• Developing plans, procedures, goals, strategies, or processes
• Clear verbal articulation of the English language

WORKING ENVIRONMENT

• Indoors
• Possible exposure to communicable diseases
• Skin contact with solvents or other chemicals such as alcohol, acetone, detergents, bleach, and latex gloves
• Exposure to medical equipment with the risk of lacerations or punctures

This job description is only a summary and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required by the employee. This document is subject to change at any time.