Engagement Coordinator

The TJX Companies, Inc.; Napa (CA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Associate discount

Credit union

401(k) Associate contributions

Paid holidays/vacation/sick

Job summary

The TJX Companies, Inc. in Napa, CA is seeking a retail team member responsible for receiving, merchandising, and delivering an excellent customer experience. You will train associates, maintain clean backstock, and ensure accurate tagging and placement of merchandise.

Ideal candidates have at least 1 year of retail experience and 6 months of leadership exposure, with strong communication and teamwork. The role requires lifting abilities and a willingness to work flexible hours, including nights

Qualifications

• Able to work a flexible schedule, including nights and weekends.
• Superior communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to train others.

Responsibilities

• Execute receiving and merchandising standards; ensure Associates process efficiently and effectively, and work as a team.
• Ensure an excellent customer experience by engaging with customers and maintaining a clean and organized store.
• Model exceptional customer service and create a positive internal and external customer experience.
• Promote a culture of honesty, integrity, and confidentiality; manage proper tagging, hanging, securing, and coding of merchandise.
• Coordinate with the Coordinator on Duty to ensure smooth flow of goods to the sales floor and prioritize tasks.
• Monitor team productivity and provide coaching; organize back stock for easy replenishment.

Skills

Flexible schedule

Communication

Multi-tasking

Training others

Team player

Lifting ability

Job description

HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.

Job Description

Opportunity: Grow Your Career

• Responsible for executing receiving and merchandising standards while ensuring Associates are processing efficiently and effectively, and working as a team.
• Ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store.
• Role models exceptional customer service.
• Creates a positive internal and external customer experience.
• Promotes a culture of honesty and integrity; maintains confidentiality.
• Orchestrates truck delivery, prioritizing the processing of merchandise onto the sales floor.
• Trains and mentors Associates on established merchandising and processing principles.
• Ensures merchandise is properly tagged, hung, secured, and coded.
• Communicates with the Coordinator on Duty to ensure efficient flow of goods to sales floor.
• Ensures Associates complete tasks and activities according to store plan; prioritizes as needed.
• Monitors productivity of team and coaches as necessary.
• Organizes and rotates back stock for easy replenishment.
• Maintains and upholds merchandising philosophy and signage standards.
• Maintains all organizational, cleanliness and recovery standards for the backroom area.
• Ensures compliance with recycling and, where applicable, hazardous waste programs.
• Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates.
• Provides and accepts recognition and constructive feedback.
• Partners with Management on Associate training needs to increase effectiveness.
• Ensures adherence to all labor laws, policies, and procedures.
• Promotes credit and loyalty programs.
• Supports and participates in store shrink reduction goals and programs.
• Promotes safety awareness and maintains a safe environment.
• Other duties as assigned.

Who We're Looking For: You.

• Able to work a flexible schedule, including nights and weekends.
• Superior communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Team player, working effectively with peers and supervisors.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Able to train others.
• 1 year retail and 6 months of leadership experience.

Benefits include

• Associate discount
• EAP
• Smoking cessation
• Bereavement
• 401(k) Associate contributions
• Child care & cell phone discounts
• Pet & legal insurance
• Credit union
• Referral bonuses.
• Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance.

Equal Employment Opportunity

TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment.

Address

300 Soscol Avenue

Location

USA HomeGoods Store 0632 Napa CA

Starting Pay Range

This position has a starting pay range of USD $17.90 to $18.40 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.