Engagement Assistant Memory Care

Milestone Retirement; Pullman (WA); Hybrid; USD 22,000 - 30,000; Full time

Benefits offered by this job

Pay is $19 per hour

Medical, Dental, Vision (employees 30+

401(k) with employer match

Generous PTO

Pet insurance

Perks at Work

Employee Assistance Program

Voluntary benefits options

Job summary

Milestone Retirement is seeking an Engagement Assistant to support resident activities in Enhanced/Memory Care. You’ll help seniors participate in meaningful programs and assist with events that enrich residents’ daily lives.

Reporting to the Engagement Specialist, you’ll collaborate with staff to encourage participation, coordinate outings, and ensure safety and care standards while delivering a warm, engaging environment.

Qualifications

• High School Diploma or equivalent required.
• Associate or Bachelor’s degree preferred in Social Services, Business, or related field.
• Three years’ experience in assisted living and/or memory care setting preferred.
• Experience with Microsoft Word and Excel preferred.

Responsibilities

• Assist residents with engaging daily activities and events.
• Help organize outings, transportation, and mobility during activities.
• Support resident participation and enthusiasm for programs.
• Assist with meal-time during activities and clean-up.

Skills

Verbal communication

Written communication

Interpersonal skills

Organizational skills

Self-motivated

Independent work

Attention to detail

Education

High School Diploma or equivalent

Associate or Bachelor’s degree preferred

Tools

Microsoft Word

Microsoft Excel

Job description

Why You’ll Love Working at Milestone

Milestone is one of the fastest-growing senior living operators, with 100+ years of combined industry and hospitality experience. We focus on teamwork, creativity, and making a real impact for our residents and staff.

Perks & Benefits

• Pay is $19 per hour
• Hours are available Friday-Mondays during day and evening hours, and other days in the afternoons
• Medical, Dental, Vision (employees that work 30 hours or more weekly)
• 401(k) with employer match
• Generous PTO
• Pet insurance
• Perks at Work
• Employee Assistance Program
• Voluntary benefits options

About The Role

We’re seeking an Engagement Assistant to support resident activities in Enhanced/Memory Care community. Reporting to the Engagement Specialist, you’ll help residents participate in meaningful programs and assist with events which enrich the daily lives of our residents.

What You’ll Do

• Work with seniors to bring stimulating activities and joy to each day- walking programs, cooking classes, pet visits, artistic expressions, gardening, book clubs, movie night, scenic drives, etc, etc, the possibilities are endless!
• Complete Resident Interest Worksheets for all new residents within 7 days of move-in
• Orient residents to the engagement program and available opportunities
• Follow scheduled activities with minimal changes; assist in arranging entertainment within budget
• Promote all programs to maximize resident participation
• Support quarterly events that may also serve as marketing opportunities
• Help organize resident outings, including trips, medical visits, and destination activities
• Assist with transportation and mobility during outings
• Assist with food and drinks at meal times
• Keep areas clean and free of clutter
• Ensure a safe work environment for yourself and others, following Safety Committee standards
• Foster teamwork, take initiative, and support coworkers, residents, and visitors
• Perform other duties as assigned

What We’re Looking For

• High School Diploma or equivalent required; Associate or Bachelor’s degree preferred in Social Services, Business, or related field
• Prefer three years’ experience in assisted living and/or memory care setting
• Experience with Microsoft Word and Excel preferred
• Valid driver's license preferred
• Strong written and verbal communication skills
• Strong interpersonal and community relations skills
• Self-motivated with the ability to work independently and make decisions
• Excellent organizational skills and attention to detail
• Pleasant, professional, and personable demeanor

Physical Requirements

• Ability to stand, walk, sit, use hands, reach, stoop, kneel, crouch, climb, and balance
• Ability to talk, hear, and use vision effectively
• Occasional weekend, evening, or night work and on-call as needed
• Possible exposure to communicable diseases, blood-borne pathogens, latex, and other hazards
• Ability to lift and assist residents or equipment as needed, up to 50 lbs occasionally
• Frequent interaction with coworkers, residents, and vendors

Join Milestone to help residents stay engaged, active, and connected every day.

Milestone is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.