Eng-Tech I

NETSYNC; Dallas (TX); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading network solutions provider in Dallas is seeking a Tech I for the installation of network hardware. This entry-level position requires effective communication and technical skills. You will be involved in significant projects and must have reliable transportation and the ability to work flexible hours. Ideal candidates will have a high school diploma and familiarity with Cisco systems. The company promotes a collaborative work culture.

Qualifications

• Must possess effective communication skills.
• Ability to follow instructions and directives.
• Must have a valid driver's license.
• Experience with Cisco platforms is advantageous.
• Must be able to squat, bend, and lift equipment.

Responsibilities

• Install network hardware in various settings.
• Communicate clearly with the team and supervisors.
• Perform port migration and cable management.
• Ensure safety and security during installations.
• Document switch connections and deployment procedures.

Skills

Effective Communication

Racking and Stacking

Cisco Knowledge

Cable Management

Physical Requirements

Height Comfort

Education

High school diploma or equivalent

CCNA certification or any Cisco certification

Tools

Phillips screwdrivers

Snips

Cordless drills

Job description

Detailed Description

The Tech I position focuses on the installation of network hardware infrastructure in both educational and professional settings. This is primarily an INSTALLATION role, so it is crucial that candidates thoroughly understand the roles and responsibilities outlined below before applying. This position is based in Dallas, Texas, and candidates must reside within a 1-hour commute of the job sites. Our technician teams are currently engaged in multiple significant projects in and around the Dallas‑Fort Worth Metroplex, and we are seeking skilled network technicians to join us. We take pride in our strong employee engagement and are actively looking for a candidate who will be an excellent fit for our team.

Requirements

• Effective Communication: Must be able to communicate clearly and effectively with team members and supervisors.
• Follow Directions: Ability to take direction from on‑site supervisors/leads and act appropriately.
• Punctuality: Must be consistently on time for work; if unable to attend, must notify the designated supervisor at least one hour in advance.
• Dress Code: Must wear pants and a Netsync shirt at all times during installations.
• Driver’s License: Must possess a valid, non‑expired driver’s license.
• Background and Drug Screening: Must be able to pass a drug test and background check.
• Age Requirement: Must be 18 years or older.
• Team Player: Must be able to work collaboratively with teammates in a professional manner.
• Reliable Transportation: Must have reliable transportation to and from job sites.
• Flexible Hours: Must be able to work flexible hours, including:
  • 4 PM - 12 AM
  • 8 AM - 5 PM
• Work Hours: This job may involve long working hours with minimal breaks.
• Availability: After device cutover, day‑1 support may be required, and the individual must be available and on standby for these engagements.
• Physical Requirements: Must be able to squat, bend, and reach without limitations.
• Documentation Comprehension: Must be able to understand and follow deployment documentation as a guide for installations.
• Commute: Must be able to drive at least 1 hour to job sites daily.
• Work Environment: Must be able to work in hot environments and endure the associated conditions.

Skills and Experience

• Racking and Stacking: Experience with the racking, stacking, and powering of switch devices.
• Port Migration: Ability to perform port migration from old devices to newly installed switches.
• Cisco Knowledge: Familiarity with Cisco platforms, including device operation and functionality.
• Cable Management: Proficient in managing power, data stacking, and ethernet cabling.
• Installation: Capable of racking and powering UPS devices, including lifting and mounting equipment weighing 50‑70 lbs independently.
• Cabling: Skilled in connecting new ethernet cables from UPS to newly installed switches and documenting switch and port numbers.
• Height Comfort: Comfortable working on ladders daily to install Access Point devices 6‑15 feet high.
• Safety and Security: Ability to install devices safely and securely, adhering to Netsync installation documentation.

Preferred Cable Infrastructure Experience

• Cable Management: Proficient in cable management techniques.
• Troubleshooting: Able to tone out cables, troubleshoot ports, and restore appropriate devices online.
• Fiber Uplinks: Experience in troubleshooting fiber uplinks and testing/validating connectivity for newly installed devices.
• Professional Direction: Ability to follow directions professionally and ensure devices are fully operational before leaving the site.

Tools for Efficiency

• Installation Role: As this is an installation job, tools are required for conducting work on customer sites.
• Essential Tools: Team members should have at a minimum, Phillips screwdrivers, snips, etc.
• Optional Tools: While not required, cordless drills can enhance efficiency during installations.

Minimum Qualifications

• High school diploma, associate’s degree, or bachelor’s degree
• CCNA certification or any other Cisco certification is a plus

Seniority Level

• Entry level

Employment Type

• Full‑time

Job Function

• Engineering and Information Technology

Industries

• IT Services and IT Consulting