Enforcement Support Specialist I - Uniform Services - Baldwin County Sheriff's Office

Baldwin-County-Alabama; Robertsdale (AL); On-site; USD 32,000 - 46,000; Full time

Job summary

Baldwin County Alabama seeks an Enforcement Specialist I to provide administrative support for the Uniform Services Division. The role handles phones, messages, typing, data entry, and basic office tasks under supervision, serving as the first point of contact for the public.

Responsibilities include processing paperwork, maintaining files, distributing mail, and preparing routine documents. Strong organization, attention to detail, and MS Office skills are essential for success.

Qualifications

• Required knowledge of general office procedures and customer service principles.
• Ability to perform data entry and record-keeping with accuracy.
• Familiarity with filing, records management and correspondence handling.

Responsibilities

• Answer phones and route calls or messages to the appropriate offices.
• Perform day-to-day administrative tasks and maintain information files.
• Process paperwork, prepare basic documents, and handle routine office duties.
• Open, sort, and distribute incoming mail, faxes, and emails.
• Enter, transcribe, store, and manage information in written or electronic form.
• Prepare invoices, reports, memos, letters, and other documents using MS Office.
• Keep records and retrieve documents and reports.
• Refer visitors to the appropriate offices when needed.

Skills

Office Admin

Data Entry

Customer Service

Phone Handling

Records Management

Education

High school diploma or GED

Tools

Microsoft Office

Job description

The Enforcement Specialist I is responsible for the administrative support of the Uniform Services Division. This position performs general office work under the supervision and direction of Captain and is the first line of communication between the public and the Uniform Services Division. General office duties include answering telephones and radio devices, forwarding messages, typing reports, correspondence, memorandums, emails and other forms of written communication, data entry, organization of the area, maintaining the office supply inventory and submitting supply orders.

• Answers phones, takes messages, and answersquestions.
• Performing day-to-day administrative tasks such as maintaining information filesand processingpaperwork.
• Open, sort and distribute incoming correspondence, including faxes and e-mail.
• Entering, transcribing, recording, storing, or maintaining information in written or electronic form.
• Prepare invoices, reports, memos, letters, financial statements, and other documents, using word processing, spreadsheet, database, or presentationsoftware.
• File and retrieve documents, records, and reports.

NON-ESSENTIAL FUNCTIONS

• Refers visitors to the appropriate and individual offices.
• Keeps office supply inventory and makes the monthly orders.

ADDITIONAL DUTIES WHEN ASSIGNED TO THE UNIFORM SERVICES DIVISION

• Prepares and enters paperwork following oral and written instructions in order to assist in Civil processes
• Issues pistol permits, accepts payments, and makes deposits for the permits following correct protocol to insure correct issuance of the permits
• Keep all records and court orders on file concerning judgments and court writs issued by the various courts with minimum supervision.
• Will assist in handling unlawful detainers and evictions.
• Collects and maintains money received for court cost.
• Keeps Office supply inventory and orders supplies as deemed necessary
• All other duties assigned by supervisors.

PHYSICAL DEMANDS

The physical characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this classification. Reasonable accommodations may be made to enable an individual with a qualified disability to perform the essential functions of a job, on a case-by-case basis. The work is generally sedentary to light and may require exerting up to 20 pounds of force occasionally to lift, carry, push, pull or otherwise move objects. Additionally, the following physical abilities are required:

• Crouching: Bending the body downwards and forward by bending leg and spine
• Dexterity: Primarily with fingers and in picking, pinching, or typing
• Grasping: Applying pressure with the whole hand
• Handling: Picking, holding or otherwise working with the whole hand
• Lifting: Ability to lift and move objects
• Reaching: Ability to frequently extend hand(s) and arm(s) in any direction.
• Mental Acuity: Ability to make rational decisions
• Repetitive Motion: Substantial movements (motions) of the wrists, hands and/or fingers
• Speaking/Talking: Ability to communicate clearly, accurately, and concisely through speech
• Hearing: Ability to hear and understand at normal speaking levels with or without correction
• Visual Acuity: Ability to perform activates such as preparing and analyzing data and figures, transcribing, viewing a computer screen/terminal; and/or extensive reading, withor without correction
• Walking: ability to move about on foot to accomplish tasks or moving from one work site to another

• Required - High school diploma or GED certificate, including courses in typing
• Preferred - Minimum of two years experience in office administration; Experience handling cash and making deposits
• For positions requiring operation of County vehicles, must possess a valid, current driver’s license or be able to obtain one within 45 days of hire. Must be insurable.

• Knowledge of principles and processes for providing service to the public, including needs assessment and satisfactory response to meet their needs.
• Knowledge of administrative procedures and systems such as word processing, managing files and records, transcription, designing forms and other office procedures and terminology
• Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition and grammar, arithmetic and modern office practices and procedures; ability to read, write and speak English.
• Skill in the use of a variety of computer programs, to include operation of Microsoft Office (Excel, Outlook, and PowerPoint) and various other office equipment including phones, faxes, scanners, printers, and copiers
• Technical skills to perform routine trouble shooting on office equipment (computers, faxes, scanners, printers, copiers)
• Ability to type with speed and accuracy, compose correspondence
• Ability to compose effective and accurate correspondence
• Ability to deal with non-routine matters
• Ability to complete complex work with minimal instructions, keep records and reference files, assemble, and organize data
• Ability to meet and deal with the public in an effective and courteous manner
• Ability to exhibit a high degree of loyalty and integrity as a trusted confidant of the unit
• Ability to assume responsibility and execute the supervisor’s orders and instructions
• Ability to add, subtract, multiply, or divide quickly and correctly
• Ability to concentrate on a task without beingdistracte
• Ability to work a flexible schedule asneeded.