Enforcement Officer (PT)

Pittsburgh Parking Authority; Pittsburgh (Allegheny County); On-site; USD 35,000 - 52,000; Full time

Job summary

The Pittsburgh Parking Authority is seeking a meticulous Parking Enforcement Officer to patrol assigned routes, issue tickets for violations, and enforce city and state parking rules. The role involves shift work, possible driving, and collaboration with court and city departments.

Applicants must pass a background check, have a valid PA driver’s license, and reside in Allegheny County. Residency preference for Pittsburgh residents may apply.

Qualifications

• Requires background check.
• Knowledge of PA motor vehicle code parking regulations a plus.
• Moderate knowledge of Pittsburgh geography.
• Must be able to walk for long periods in all weather conditions.
• Proficient driving skills and valid PA driver's license.

Responsibilities

• Use assigned handheld ticket writing computer and printer.
• Patrol streets and lots on foot and by car.
• Identify and ticket improperly parked vehicles per regulations.
• Initiate booting procedures for violators.
• Notify offices when bootable vehicles are found.
• Take photos with handheld devices to support tickets.

Skills

Proficient driving skills

Ability to walk long distances

Written and verbal communication

Attention to detail

Education

High school diploma or GED

Human relations coursework

Tools

Personal computer

Typewriter/Computer

Job description

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Position is responsible for patrolling assigned routes, in their entirety and ticketing illegally parked vehicles found within scheduled routes. Involves shift work day and evening. May drive a vehicle to enforce street cleaning. Residential Parking Permit (RPP) areas and off-street metered lots. This position is included in the American Federation of State, County and Municipal Employees Bargaining Unit and will be filled in accordance with the provisions of the Collective Bargaining Agreement. Background check is required. Must be a City of Pittsburgh resident.

MAJOR RESPONSIBILITIES AND DUTIES:

• Must use assigned hand-held ticket writing computer and printer.
• Patrols streets and lots on foot and by car.
• Identifies and ticket improperly parked vehicles such as: vehicles in no parking zone, with expired meters, without permits in permit areas, violations of the residential permit parking program, etc., on City of Pittsburgh streets and in lots in accordance with Pennsylvania State Motor Vehicle Code and City of Pittsburgh Code and Ordinances.
• Initiate procedure for having scofflaw vehicles booted.
• Notify “Boot and Tow” office when “bootable” vehicles are found.
• Ability to be courteous and remain tactful in stressful situations with customers.
• Utilize the hand-held ticket writers to take photos as part of the process. This includes photos of vehicle’s plates, entire windshield, ticket placed on the vehicle and any signage needed to support your ticket issuance action.
• Check every meter and kiosk in assigned area to ensure it is functioning properly and report broken, vandalized or missing meters and kiosks. Officers will also remove any signage or stickers as basic clean up.
• Follows street sweeper in a vehicle to ticket illegally parked vehicles for DPW’S street cleaning detail.
• Attends scheduled hearings in court as requested or required.
• May refer Code violations (e.g., anti-litter ordinance, etc.) to Bureau of Building Inspection staff.
• Maintains accurate records manually and/or through automated methods.
• May work various shifts, weekends, evenings and holidays.
• Work cooperatively with the Pittsburgh Parking Court Magistrates, Bureau of Building Inspection staff and Public Works.
• Perform activities, functions and other related tasks and duties as assigned or required.
• Read and understand Parking Authority rules and regulations
• Read and understand current Union contract and your rights.

REQUIRED KNOWLEDGE, SKILLS, ABILITIES:

• Successful completion of a background check is required.
• Some knowledge of Pennsylvania State Motor Vehicle Code parking regulations.
• Some knowledge of the City of Pittsburgh’s Code regarding parking ordinances.
• Moderate knowledge of the geography of Pittsburgh.
• Ability to walk for long periods in all weather conditions.
• Proficient driving skills.
• Current and valid Class C (or Class 1) Pennsylvania Motor Vehicle Operator’s License throughout employment.
• Ability to read and understand signs.
• To write legibly and accurately record information.
• Ability to complete work assignments, take and understand directives.
• To complete routine summary reports
• Skilled in the operation of a motor vehicle.
• Skilled in the operation of a typewriter/computer.
• Ability to communicate effectively both written and verbally.
• Ability to exercise initiative and sound judgement and to react with discretion under varying conditions.
• Ability to establish and maintain effective and appropriate relationships with the public, City of Pittsburgh departments, other agencies and employees.
• Ability to walk long distances in all weather conditions.

EDUCATION AND WORK EXPERIENCE REQUIREMENTS:

• High school diploma or GED equivalent. At least one year working experience and six months operating a personal computer.
• Course work in human relations would be a plus.

RESIDENCY:

Each employee of the Authority is required, as a condition of employment, to be a bona fide resident of Allegheny County. If the employee is not a resident of Allegheny County at the time of hire, they will be required to establish and maintain residency within Allegheny County within six (6) months after their hire date. While employees and applicants are not required to be residents of the City of Pittsburgh, the Authority will give a hiring preference to employees or applicants who reside within the City of Pittsburgh in choosing between two equal candidates.

BACKGROUND CHECK – DRUG TESTING

Must successfully complete a background check and mvr check.

SPECIAL CERTIFICATES and LICENSES:

Must possess and maintain a current and valid Class C (or Class 1) Pennsylvania Motor Vehicle Operator’s License throughout employment.

UNION:

This position is included in the American Federation of State, Country and Municipal Employees(AFSCME) Bargaining Unit and will be filled in accordance with the provisions of the Collective Bargaining Agreement.