Energy Services Consultant

We Energies; Fort Atkinson (WI); On-site; USD 47,000 - 78,000; Full time

Job summary

We Energies is seeking an Energy Services Consultant in Fort Atkinson, Wisconsin. The role focuses on proactive and reactive support for large commercial, industrial, and municipal WE customers, including demand-side management, outages, and billing inquiries.

The position aims to maximize business opportunities with customers. The role involves building relationships, analyzing loads, coordinating with internal/external teams, and promoting energy efficiency programs.

Qualifications

• Associate degree (or equivalent) in engineering, marketing, business administration, project management or finance.
• At least three years of customer contact experience.
• Valid driver's license and meet driving requirements.
• For some locations, comply with DOT Part 199 drug and alcohol testing requirements.

Responsibilities

• Develop and maintain relationships with large commercial, industrial & municipal customers and developers.
• Respond to customer requests for outages, rate evaluations, bill inquiries and various service functions.
• Investigate methods to improve system reliability.
• Analyze customer loads to determine proper rate application and prepare for line extension contracts.
• Coordinate installation with internal and external resources.
• Promote energy conservation and energy efficiency through available programs and monitor load and demand at customer location.

Skills

Customer service experience

Education

Associate degree or equivalent

Job description

We Energies, a subsidiary of WEC Energy Group, is seeking a Energy Services Consultant in our Fort Atkinson, Wisconsin location. This position is represented by Local 2150.

Job Summary

Proactively and reactively respond to the sales and service needs of large commercial, industrial, and municipal WE customers including demand side management, outages, power quality issues, new services, outdoor lighting, rewires, hold-off clearances, and billing inquiries. This position is responsible for maximizing business opportunities with customers.

Job Responsibilities

The Energy Services Consultant performs the following duties:

• Develop and maintain relationships with large commercial, industrial & municipal customers and developers
• Contact, establish, and maintain relationships with both new and current customers to discuss their wants, needs, and service concerns to retain their business
• Respond to customer/contractor requests for outages, rate evaluations, bill inquiries and various service functions
• Investigate methods available for improving system reliability
• Analyze customer loads to determine proper rate application and prepare for line extension contracts
• Work with developers, contractors, consultants, engineering firms to establish new and expanded service
• Coordinate installation with internal and external resources
• Handle all follow-up with customer concerns
• Work with solar accounts
• Proactive Load Management
• Contact customers and contractors, establish curtailment and interruptible rates
• Promote energy conservation, energy efficiency through available programs, assist with monitoring load and demand at customer location
• Customer relationship management tool (iAvenue) maintenance
• Update and maintain database information to ensure uniform handling of customer needs and to provide complete information to WE personnel
• Provide utilization analysis of customer loads and equipment
• Work with project managers to prepare business proposals for project development
• Promote and follow through on Night Aura projects
• Assist and fill in for service managers as necessary
• First Alert service for large customers to ask for voluntary load reduction during high demands, inform large customers of service interruptions in advance, or explain outages after the fact

Minimum Qualifications

• Applicant must have an associate degree (or equivalent education) in engineering, marketing, business administration, project management or finance
• Applicant must have at least three years of customer contact experience
• Applicant must have a valid driver's license and meet the company's requirements for driving
• For positions in some locations, applicants must comply with D.O.T. Part 199 Pipeline drug and alcohol testing requirements

Official transcripts are required and should be submitted at the time of your application to the assigned HR Associate; must be attached to application or provided to HR within ten (10) days of the posting closing date. If you do not have your transcripts, please take the necessary steps to be able to provide them prior to being scheduled for any testing.

Testing requirements

Energy Services Consultant Presentation Exercise (ESCP): An interactive exercise in which the applicant will review data and make a brief presentation and answer questions from the panel. Competencies being measured are communication & presentation skills; customer service orientation; interpersonal presence; and overall performance.

Test: Sales and Marketing Structured Interview (SMSI): Relevance of training and experience as related to the job, customer service orientation, sales and marketing skills, and communication skills.

End Date: 08/28/2026

Minimum Posting Range: $34.18

Maximum Posting Range: $56.95

The pay range reflects the minimum and maximum for the position at the time of posting and may be modified in the future. The starting salary/pay within the pay range will be based on several factors, as applicable, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, shift, travel requirements, collective bargaining agreements, and business and organizational needs. At WEC Energy Group, it is not typical for an individual to be hired at or near the top of the range for their role.

WEC Energy Group benefits

We reserve the right to modify the application deadline or discontinue accepting applications for any position if deemed necessary. Learn more at Careers

WEC Energy Group will only employ those who are legally authorized to work in the United States. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.

WEC Energy Group and its subsidiaries are Equal Opportunity Employers. As a result, all qualified applicants will receive equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other protected status. The Company also complies with all applicable federal, state and local laws that require it to take affirmative action. EEO/AA policies and statements