Energy Program Operations Analyst

STEM; Charlotte (NC); Remote; USD 90,000 - 136,000; Full time

Job summary

Join a forward-thinking company as an Energy Program Operations Analyst where you will support innovative clean energy initiatives. This role offers the opportunity to work with diverse teams, enhancing utility contracts and demand response programs. You will engage in strategic planning, process design, and operational excellence, ensuring the success of energy storage systems. This dynamic position emphasizes collaboration with data scientists and energy experts, allowing you to contribute to impactful projects in the renewable energy sector. If you're passionate about clean energy and technology, this is the perfect opportunity for you.

Benefits

Competitive compensation

Full health benefits

401(k) plan

12 paid holidays

Flexible time-off policy

Qualifications

• 1-3 years of relevant experience in energy or utility sectors.
• Technical experience with advanced Excel modeling and programming.

Responsibilities

• Manage program operational deliverables and deadlines.
• Create tools in Python and SQL to automate processes.

Skills

Python

SQL

Excel

R

Project Planning

Quantitative Skills

Communication Skills

Education

Bachelor's degree in a technical, quantitative, or business discipline

Tools

Salesforce

JIRA

Tableau

Job description

About Stem
Stem (NYSE: STEM) is a global leader in AI-enabled software and services that enable its customers to plan, deploy, and operate clean energy assets. The company offers a complete set of solutions that transform how solar and energy storage projects are developed, built, and operated, including an integrated suite of software and edge products, and full lifecycle services from a team of leading experts. More than 16,000 global customers rely on Stem to maximize the value of their clean energy projects and portfolios. Learn more at http://www.stem.com.

Stem's culture embodies diversity & inclusion beyond the traditional facets of gender, ethnicity, age, disabilities, and sexual orientation to include experience, personality, communication, workstyles, and more. At our core, Stem is at the momentous intersection of clean energy and software technology where diverse ideas, experiences, and professional skills converge to make the inclusive culture we have today. Together, we are turning old school thoughts about software and energy into progressive, collaborative, and innovative solutions. By joining our team, you will be collaborating with data scientists, energy experts, skilled salespeople, thought-leading executives, and more from a range of backgrounds. This intersection of ideas, beliefs, and skills is what makes us unique enough to lead the world's largest network of digitally connected energy storage systems.

Job Description:

As an Energy Program Operations Analyst, you will support Stem's business activities regarding Grid and Demand Response programs and utility contracts. Your primary focus will be to assist in executing Stem's utility contracts and demand response programs with an emphasis on operational excellence. You will work closely with multiple internal groups and be exposed to Stem's business end-to-end, including process design, implementation, contract compliance, reporting, technical modeling, and settlement activities. You will help develop strategic plans for designing, implementing, and scaling DR programs within the company and with external stakeholders. The role requires a blend of business, technical, and executional expertise, and the ability to work across departments such as Sales, Product Development, and Analytics, as well as with external utility partners. You will report to the Grid Service Program Management team.

Key Responsibilities:

• Manage program operational deliverables and deadlines, ensuring timely submission of materials for Stem's Grid and Demand Response programs.
• Draft, document, implement, and improve scalable processes across teams for customer enrollment, portfolio performance validation, and financial settlement and billing for utility programs.
• Create and execute tools (in Python, Excel, or SQL) to automate or simplify manual processes and reduce operational errors.
• Identify and communicate operational risks; assist in developing mitigation strategies.
• Support monthly and quarterly financial activities, including data organization, billing, and payment verification.
• Develop and monitor KPI performance metrics for energy storage systems in various programs/markets and communicate findings internally and externally.
• Manage incoming requests, program updates, and ad-hoc tasks as needed.
• Support operational initiatives and identify automation opportunities.
• Assist Business Development, Sales, and other teams with program-related efforts.

Requirements:

• Technical experience with advanced Excel modeling, programming, or analytic tools like Python and R.
• Strong quantitative and technical skills.
• Project planning experience with the ability to prioritize and execute multiple projects.
• Multi-tasking ability and willingness to handle routine and exciting tasks.
• Quick learner, capable of producing quality work under tight deadlines.
• Ability to track and summarize project and operations status.
• Self-motivated, detail-oriented, demanding high-quality performance.
• Excellent communication skills, both oral and written.
• Industry experience in energy and/or utility sectors.

Education and Experience:

• Bachelor's degree in a technical, quantitative, or business discipline preferred.
• 1-3 years of relevant experience.
• Experience in renewables, battery storage, or demand response participation.
• Wholesale market experience in PJM or NYISO preferred.
• Experience with large data sets and analysis tools like Python, SQL, Salesforce, JIRA, Tableau is a plus.

Job Location:

• Remote; Eastern time zone preferred.

Salary Range: $90,560.00 - $135,840.00

What We Offer:

• Competitive compensation, bonus or commissions, and equity.
• Full health benefits from day one, including medical, dental, vision, FSA/HSA, and voluntary coverages.
• 401(k) plan from day one.
• 12 paid holidays per year.
• Flexible time-off policy.

Learn More:

Visit stem.com for more information about our solutions, technology, partners, case studies, and news. Relevant links include:

• Company Overview
• Newsroom
• Case Studies
• LinkedIn

Equal Opportunity Statement:

Stem, Inc. is an equal opportunity employer committed to diversity and does not discriminate against any employee or applicant based on race, color, sex, pregnancy, religion, national origin, ethnicity, citizenship, sexual orientation, gender identity, age, marital status, disability, genetic information, military status, veteran status, or any other protected factor by law.