Energy Efficiency Delivery Services Lead

Resource Innovations; Boston, Northern (MA, KY); Hybrid; USD 90,000 - 96,000; Full time

Benefits offered by this job

Discretionary annual bonus

401(k) with employer match

Health, dental & vision coverage

Job summary

Resource Innovations seeks an Energy Efficiency Program Delivery Lead to guide strategy and execution for the Delivery team in the Boston area. You will manage relationships with utility clients and partners while coordinating with internal teams to exceed client expectations.

The role emphasizes project and program management, cross-functional collaboration, and a strong focus on sustainability and impact in the Northeast region.

Qualifications

• BA in Business Administration, Environmental Science, Engineering, or a related field.
• 5+ years of program management experience delivering complex projects.
• 5+ years in direct client-facing roles requiring business development, program implementation, or account management.
• Exceptional communication, negotiation, and interpersonal skills across organizational levels.
• Strong analytical and problem-solving skills with a data-driven approach to decision-making.
• Fastidious attention to detail and ability to prioritize multiple stakeholders.

Responsibilities

• Lead & manage multiple large-scale programs from conception through execution, within budget and timelines.
• Monitor program performance and identify improvements via Quarterly Business Reviews and client touchpoints.
• Own commercial terms, managing scope and pricing within contractual bounds.
• Assist with business development, including proposal content review and interview preparation.
• Build and maintain relationships with stakeholders, partners, subcontractors, regulatory bodies, and communities.
• Communicate program initiatives, metrics, and tactical updates; collaborate to optimize processes and customer experience.
• Create and maintain client/partner/internal reports with clear takeaways and recommendations.

Skills

Program management

Client relationship management

Communication

Analytical thinking

Negotiation

Education

Bachelor's degree

Job description

Resource Innovations is seeking an Energy Efficiency Program Delivery Lead to join our growing team in Boston,MA area. The person in this role will lead strategy and decision-making for the Delivery team on all assigned contracts. Having accountability for program execution, this person will directly manage relationships with utility clients and program partners while working cross-functionally with internal teams to ensure that we continually meet and exceed our clients’ expectations. A proven track record of project management, operational efficiency, and client satisfaction are keys to success. This position will be highly visible within the organization and plays a critical role in our expansion in the Northeast region.

Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change.

Duties and Responsibilities

Program Leadership

• Lead & manage multiple large-scale programs from conception through execution, ensuring compliance with budget constraints and timelines.
• Monitor & evaluate program performance, proactively identifying areas for improvement and implementing enhancements through Quarterly Business Reviews, and regular client touchpoints.
• Accountable for owning the commercial terms of each assigned client; managing scope & pricing within contractual bounds.
• Assist with business development initiatives, including but not limited to proposal content review, interview preparation and presentation.

Stakeholder Relationships

• Build and maintain strong relationships with a diverse range of stakeholders, external partners, subcontractors, regulatory bodies, and community organizations.
• Communicate clearly about program initiatives, performance metrics, and tactical updates.
• Collaborate with internal teams to optimize processes, enhance efficiency, and improve the customer experience.

Project Coordination

• Take initiative to proactively identify potential risks and develop mitigation strategies to address challenges head-on.
• Lead cross-functional cohorts through process improvement initiatives to ensure timely delivery of milestones by managing resources effectively.

Reporting & Analysis

• Create and maintain reports for clients, partners, and internal teams to ensure visibility into program data.
• Describe the data accurately, with clear takeaways and recommendations.
• Other duties as assigned.

Minimum Requirements

• BA in Business Administration, Environmental Science, Engineering, or a related field
• 5+ years of experience in program management, with a track record of successfully delivering complex projects.
• 5+ years in direct client-facing roles requiring (can be business development, program implementation, or account management setting).
• Exceptional communication, negotiation, and interpersonal skills. Able to tailor communications style to audiences across all organizational levels.
• Strong analytical and problem-solving skills, with a data-driven approach to decision-making.
• Fastidious attention to detail is a must.
• Ability to ruthlessly prioritize and manage the needs of multiple stakeholders.
• Interest in sustainability and passionate about making a meaningful impact on the environment.

Preferred skills, education and experience

• Master’s degree
• Project Management Professional (PMP)
• Certified Energy Manager (CEM)

About Resource Innovations

Resource Innovations (RI) is a women-led energytransformation firm focused on impact. Building onour expertise in energy efficiency, we’re constantlyexpanding our portfolio of clean energy solutionsto guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification.Carbon reduction. With every step, we’re leadingthe charge to power change.

Resource Innovations is an Equal Opportunity Employer, committed to ensuring equal employment opportunities for all job applicants and employees without regard to race, color, religion, national origin, gender, age, disability, marital status, genetics, protected veteran status, sexual orientation, or any other protected status. In addition to federal law requirements, Resource Innovations complies with applicable state and local laws governing non-discrimination in employment in every location in which the company does work.

Compensation & Benefits

Resource Innovations offers competitive salaries based on a candidate's skills, experience and qualifications for the position. The compensation range for the base salary for this position is $90,000 - $96,000 per year.In addition to base pay, employees may be eligible for a discretionary annual bonus. The stated salary represents the expected compensation for this position.Final compensation will be determined based on factors such as the candidate's experience, education and location.

At Resource Innovations, we believe supporting our people is essential to delivering impact. We offer a comprehensive benefits package designed to promote health, financial security, and work-life balance. This includes three weeks of paid vacation annually, paid holidays, a 401(k) retirement plan with employer match, medical, dental and vision coverage, parental leave, an employee assistance program, commuter benefits, and additional supplemental offerings.

Employment with Resource Innovations is contingent upon the successful completion of a comprehensive background check and reference check. If applicable to the position, a pre-employment drug screen may also be required.

The above job description and job requirements are not intended to be all inclusive. Resource Innovations retains the right to make changes or adjustments to job descriptions and/or job requirements at any time without notice.