Energetic Guest Experience & Safety Team Member

Urban Air Adventure Parks; North Canton (OH); On-site; USD 16,531 - 24,796; Part time

Job summary

Urban Air North Canton is seeking energetic, customer-focused team members to join our park operations. Flexible shifts are available, with peak times requiring coverage for various roles including guest services, party hosting, café work, and safety supervision.

Reliable transportation and a willingness to work evenings and weekends are essential. We value a positive, safe environment and expect team members to contribute to guest satisfaction and smooth park operations.

Qualifications

• High energy with excellent customer service skills.
• Ability to communicate effectively and work well within a team.
• Cash handling experience is beneficial.
• Physical endurance or being athletic-minded is encouraged due to the nature of the work.
• Basic knowledge of point-of-sale systems and first aid can be advantageous.

Responsibilities

• Greeting and assisting guests to ensure a positive experience.
• Monitoring activity zones within the park to ensure safety and prevent injuries.
• Operating the front desk, handling guest check-ins, ticket sales, and providing information about park activities.
• Assisting with party setups, hosting events, and managing birthday parties.
• Enforcing safety rules, including monitoring inflatable areas, trampolines, or other attractions, and guiding guests on safe usage.
• Conducting equipment resets, cleaning, and maintaining a clean environment.
• Handling minor first aid situations, if necessary.
• Supporting team members and coordinating with others to ensure smooth park operations.

Skills

High energy

Excellent customer service

Effective communication

Teamwork

Cash handling

Education

Minimum age 16

Tools

Point-of-sale systems

Job description

Urban Air North Canton is seeking energetic, customer-focused team members to join our park operations. Flexible shifts are available, with peak times requiring coverage for various roles including guest services, party hosting, café work, and safety supervision.

Reliable transportation and a willingness to work evenings and weekends are essential. We value a positive, safe environment and expect team members to contribute to guest satisfaction and smooth park operations.