Energetic Fast-Paced Crew Member - Customer Service

Workstream; Mason (OH); On-site; USD 17,000 - 21,000; Part time

Job summary

Dairy Queen in Mason, Ohio is seeking a positive, energetic Crew Member/Chill Staff to deliver exceptional customer service and create positive memories for fans in a fast-paced setting.

You will assemble and present completed treat orders, stock and clean work areas, follow health and safety standards, operate equipment safely, and work as part of a team to ensure consistent quality and value for every guest. This role reports to Management Staff and Shift Leaders.

Responsibilities

• Communicate clearly, quickly and politely with co-workers to ensure correct order is served to the customers.
• Prepare treat products following restaurant, health and safety standards and procedures quickly and accurately.
• Be pleasant and alert to customer needs.
• Properly and safely operate and maintain restaurant equipment including related chill equipment while following all health and safety standards.
• Work as a team member to assure constant and consistent quality, service, cleanliness and value to each customer.
• Clean work area, organize and stock needed items. Move various treat, paper and cleaning items from other sections of building (or outside building) to immediate work area.
• Stocks and executes proper rotation of products.
• Completes assigned prep work for stocking and set up of chill area.
• Controls food production process.
• Breaks down and cleans chill area thoroughly at the end of every day as assigned by a manager or shift leader.
• Wash counters, tables, restrooms, trash receptacles, gather trash and remove from dining/service areas to proper receptacle, sweep, mop, stock and other cleaning tasks.
• Occasional need to be out of building (i.e., parking lot, freezer, trash container areas, etc.) for parking lot pick-up, trash removal and other maintenance and cleaning activities.
• Informs immediate supervisor promptly of all problems or unusual matters of significance.
• Performs other duties and responsibilities as requested by management staff or shift leaders.

Job description

Dairy Queen in Mason, Ohio is seeking a positive, energetic Crew Member/Chill Staff to deliver exceptional customer service and create positive memories for fans in a fast-paced setting.

You will assemble and present completed treat orders, stock and clean work areas, follow health and safety standards, operate equipment safely, and work as part of a team to ensure consistent quality and value for every guest. This role reports to Management Staff and Shift Leaders.