Endpoint Systems Specialist

CACI; Colorado Springs (CO); On-site; USD 75,200 - 158,100; Full time

Job summary

The Endpoint Systems Specialist role at CACI supports the Defense Intelligence Agency (DIA) in delivering secure IT services across distributed environments. You will manage physical, virtual, and cloud endpoints, ensuring high performance, encryption, and compliant deployment of applications.

Key responsibilities include profile management, MECM/Intune packaging, patch management, and Tier 2 support. A TS/SCI clearance with poly is required, along with relevant certifications or equivalent

Qualifications

• Must hold a current TS/SCI clearance with poly before start.
• DOD 8140 Certification applicable to role (minimum Security+).
• Microsoft 365 Certified: Endpoint Administrator Associate (requires 40+ hours training) OR 7 years of equivalent endpoint administration experience.
• Must hold ONE of the following: RHCSA, CCA‑V, Azure Fundamentals, OR VCAP‑DCV Design with Azure Administrator.
• An AA and 10+ years of experience, BS/BA and 8+ years of experience, MS/MA and 6+ years of experience, or PhD and 4+ years of experience.
• Minimum of 4 years of hands‑on experience integrating, operating, and maintaining IT hardware and software solutions.

Responsibilities

• Deploy, operate, and maintain physical, virtual, and cloud-based client desktop and mobile endpoints.
• Manage end-user profiles, including automated updates at login/logoff, and synchronize profile data with Active Directory.
• Manage and maintain desktop and application packaging for remote distribution to devices; support MECM and Intune.
• Configure hardware BIOS, RAM, device drivers, and full disk encryption; monitor licenses and distribution.
• Provide continuous Tier 2 support and secure remote access; coordinate with Tier 3 and Engineering.
• Test and automate patch management solutions and deploy software across networks and security domains.
• Develop test scripts in Lab environments and manage Beta/Acceptance testing.
• Analyze system performance, capacity, and service-level metrics; optimize infrastructure utilization.
• Create SOPs, reporting, and data tracking per contract deliverables.
• Participate in Continual Service Improvement and evaluate new technologies.

Skills

Endpoint administration

Cloud infrastructure

Active Directory/Profile management

Troubleshooting

Security controls

Education

AA/AS degree + 10+ years experience

BA/BS + 8+ years experience

MA/MS + 6+ years experience

PhD + 4+ years experience

Tools

MECM

Intune

Forcepoint

Citrix

Azure

AWS

VMware

Job description

Job Title: Endpoint Systems SpecialistJob Category: Information TechnologyTime Type: Full timeMinimum Clearance Required to Start: TS/SCIEmployee Type: RegularPercentage of Travel Required: Up to 10%Type of Travel: Continental USAnticipated Posting End: 12/31/2026

The Opportunity

The CIS program supports our intelligence customer deliver IT services to conduct its globally distributed operations. We are driving an exciting technological transformation of customer IT services by leading the design, development, implementation, and operation of cutting-edge solutions. This includes continuous service improvement through the modernization of IT system infrastructure.

CACI is looking for an experienced, innovative, and motivated Endpoint Systems Specialist to support the mission objectives and needs of the customer, the Defense Intelligence Agency. Our Endpoint Systems Specialist to serve as a key member of our global, 24/7 operations team. This role is dedicated to the lifecycle management, optimization, and security of client desktop, mobile, and virtual endpoints. The successful candidate will ensure a seamless, high-performance user experience across physical and virtual desktop infrastructures (VDI) while maintaining strict compliance, encryption, and automated application delivery standards.

The position is contingent upon award of the DIA SITE III CIO Infrastructure Services (CIS) contract.

Responsibilities

• Deploy, operate, and maintain physical, virtual, and cloud-based client desktop and mobile endpoints. Monitor and manage Forcepoint TTC, Citrix, Azure, AWS, and VMware infrastructure, including administrator and end-user access
• Manage end-user profiles, including automated updates at login/logoff, and synchronize profile data with Active Directory. Optimize human-centric performance implementations for rapid startup, login, and application streaming
• Manage and maintain desktop and application packaging of engineered configurations for remote distribution to thick, thin, virtual, and mobile devices. Support major system center technologies like Microsoft Endpoint Configuration Manager (MECM) and Intune
• Configure hardware BIOS, RAM, device drivers, and full disk encryption using NIST-, FIPS-, and NSA-approved algorithms. Monitor and manage all hardware and software licenses, distribution, and accounting by user, device, or group
• Provide continuous Tier 2 support (incident analysis, break/fix, hands-on touch labor). Apply working knowledge of network concepts, firewalls, and VPN technologies to optimize secure remote access. Coordinate with Tier 3 and Engineering for advanced troubleshooting
• Test and automate patch management solutions and deploy software using environment-specific tooling. Execute continuous patch management across all networks and security domains
• Use Lab facilities to develop test scripts, conduct Beta/Acceptance testing, and manage the transfer of engineered solutions through Blue/Green fielding.
• Analyze system performance, capacity, and service-level metrics to optimize infrastructure utilization and preemptively address potential incidents.
• Work with technical writers to develop SOPs and documentation. Aid in the creation of required reporting, POA&Ms, and data tracking in strict accordance with contract deliverables
• Participate in Continual Service Improvement (CSI) and innovation activities, researching new technologies and articulating benefits to stakeholders

Qualifications

Required:

• Must hold a current Top Secret SCI clearance with ability to obtain poly prior to start
• DOD 8140 Certification applicable to role (minimum Security+)
• Microsoft 365 Certified: Endpoint Administrator Associate (requires 40+ hours training) OR 7 years of equivalent endpoint administration experience
• Must hold ONE of the following: Red Hat Certified System Administrator (RHCSA), Citrix Certified Associate-Virtualization (CCA-V), Azure Fundamentals (or OEM equivalent), OR VMware Certified Advanced Professional (VCAP-DCV Design) combined with Azure Administrator
• An AA and 10+ years of experience, BS/BA and 8+ years of experience, MS/MA and 6+ years of experience, or PhD and 4+ years of experience
• Minimum of 4 years of hands‑on experience integrating, operating, and maintaining IT hardware and software solutions

Desired:

• Degree in Science, Technology, or Engineering
• Ivanti User Workspace Administrator
• Deep familiarity with Intelligence Community Information Technology Enterprise (IC ITE) services and classified operating environments
• ITIL 4 Foundation Certification

What You Can Expect

A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high‑performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

An environment of trust.

CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together, we will advance our nation’s most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.

Pay Range:

There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.

Since this position can be worked in more than one location, the range shown is the national average for the position.

The proposed salary range for this position is:

$75,200-$158,100

CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.